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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

May 10, 2022

Awesome experience and very professional. Spence, our sales guy, was helpful and gave us 100% More

by Dawn.worsham17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spence Moran
May 11, 2022 -

Nucar Nissan of Allentown responded

Thank you for the wonderful rating and feedback!

May 10, 2022

Everything was great Gavin was great out of my car at a good experience thank you More

by lmprice1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
May 11, 2022 -

Nucar Nissan of Allentown responded

This is what we like to hear! Thank you!

May 10, 2022

Very nice experience. Anthony was great as a salesperson! We were treated very fairly and with respect! More

by Jackie30722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bencivengo
May 11, 2022 -

Nucar Nissan of Allentown responded

Thank you for the amazing feedback!

May 08, 2022

The process was easy and the experience met our needs. Dan was willing to work with us to make the purchase happen. Thanks More

by Michaeldoster1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
May 09, 2022 -

Nucar Nissan of Allentown responded

Thank you for the great ratings!

May 08, 2022

Issue with new jeep 2 weeks 2 fix. Had another issue called "message" no response. More

by Paulfebert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley Maxwell
May 10, 2022 -

Nucar Nissan of Allentown responded

Hi Paul, Thank you for taking the time to express your rating. Please do not hesitate to contact our General Manager, Ron Carl, at 484-223-0554 if you would like to further discuss your visit.

May 08, 2022

This dealership got everything done nice and quick the staff is very friendly. Would highly recommend More

by Christopher McCammon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret, Kevin Doddy, Tony Jabbour, Brendan Kelly, Chris Andrews, DAN FINE, Matt Burke, Garrett Gouger, Anthony Bencivengo, Yamilex Antonetty
May 09, 2022 -

Nucar Nissan of Allentown responded

Thank you for the wonderful feedback and recommendation!

May 07, 2022

I was not happy with the service at Rothrock at all. I turned in my lease telling them about a jammed glove box I had. The employee told me no worries, they'd get it open. He came back with my offer for More

by Jenna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Weil, Nate Marinelli, Patrick Jeffers
May 10, 2022 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave an honest review, Jenna. While we are so sorry to hear that you are unhappy with your experience, we are always looking for opportunities to improve, and your comments will help us do just that. We would like the opportunity to discuss options to ensure your satisfaction. Please contact our General Manager, Ron Carl, at 484-223-0554 when you can. Thank you.

May 16, 2022 -

Jenna responded

I called this number and only heard an automated recording of options to speak to telemarketers about insurance, medical insurance, roadside assistance, ect. Then it hung up on me.

May 06, 2022

They are very thorough. Knowledgeable about their products. They answer all your questions, and are not pushy . More

by tsjtodak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Maclean
May 06, 2022 -

Nucar Nissan of Allentown responded

This is what we strive to hear! Thank you for letting us know how we did!

May 06, 2022

Absolutely no communication from Rothrock. It took almost a month to complete what was estimated as a 6 day fix. They spent the first 7 days without even looking at it only getting the estimat More

by smsmcmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Leverington
May 10, 2022 -

Nucar Nissan of Allentown responded

Hello, and thank you for bringing this to our attention. I’d like to apologize on behalf of our dealership team for the level of service you experienced. We strive for excellence in customer service, and we recognize we missed the mark here. Please let us know if you have any further concerns by contacting our General Manager Ron Carl at 484-223-0554 at your earliest convenience. We do appreciate your business and would like to do what we can to make this right. Thank you and have a great day!

May 06, 2022

They overcharged me for service they were unable to get done and prolonged the time More

by Yayah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Gouger
May 10, 2022 -

Nucar Nissan of Allentown responded

Hello, We strive to provide excellence in auto repair, an customer service. We are concerned with your comments and would like to learn more about your visit. Please contact our general manager, Ron Carl, at 484-223-0554. Thank you, and we hope to hear from your soon.

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