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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

December 12, 2021

Salesman Wes was awesome to deal with will spread the word on the great experience thanks buddy More

by mshane0013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
Dec 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for your kind words about Wes and for the 5 stars! We will pass along your compliments to him. Thank you for choosing Rothrock. Enjoy your new vehicle!

December 11, 2021

This dealership is amazing and they work with you 10/10 would recommend to anyone who is starting to buy a car More

by Kenneth Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
Dec 11, 2021 -

Kenneth Williams responded

This is one of the best dealerships

December 11, 2021

Always have great service and the people are very friendly and polite. Thank you, Happy Holidays More

by Shasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Dec 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5 star review, Shasta! We are proud to have provided you with continuing good service on your visits. We look forward to seeing you on your next visit. Happy holidays!

December 11, 2021

They do great work and quality repairs to your car. The sales and service staff in all departments are friendly and helpful too More

by A23DRANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stecker, David Leverington, Donna Oswald, Nicole Mohr
Dec 15, 2021 -

Nucar Nissan of Allentown responded

That's what we strive for! Thank you for your positive feedback. We're glad to hear how pleased you were with your service visit. Please come see us again for your future service needs!

December 09, 2021

Let me start off saying i purchased a 2016 Dodge Challenger rt plus from this dealership that i paid full price of what they were asking, i have no problems with is vehicle i even put 14k down, but More

by Alva Thurston
Recommend Dealer
No
Employees Worked With
Tony Jabbour, DAN FINE
Dec 10, 2021 -

Nucar Nissan of Allentown responded

Alva, thank you for taking the time to share your feedback. We’re saddened to hear that your experience with attempting to trade your vehicle was not pleasant. Our goal is to always provide the best experience possible for our customers, so hearing this does not align with that goal. We understand your frustration and request that you reach out to Ron Carl, our General Manager, at 484-223-0554 and we may discuss your recent visit further. Please know we truly value your business and we hope to speak with you soon.

December 09, 2021

Very informative, helpful and pleasant staff to work with from beginning to end. I would highly recommend this dealership for anyone interested in buying a vehicle. More

by michele.kline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Gouger
Dec 10, 2021 -

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. Please let us know if there is anything else we can do for you.

December 09, 2021

The staff was very friendly and knowledgeable on all make of vehicles. They make you feel at home More

by Marylisa0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bennett, Wesley Maxwell
Dec 10, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for the glowing review. We pride ourselves on our knowledgeable and helpful staff members and aim to have a warm and friendly environment - we're glad you appreciate that! If we can help you further in any way, please let us know!

December 09, 2021

Too long of waiting. Poor customer service. Too long waiting for parts and no follow ups and no status on what is going on. More

by CHRISTINEMILLER653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Jeffers, Mario Sessanta
Dec 10, 2021 -

Nucar Nissan of Allentown responded

Hi there – thank you for taking the time to share your feedback with us. We’re disappointed to hear your visit was less than stellar. We understand your frustration and we know your time is valuable. Our goal is to make sure every customer stays informed during their service, so the details you’ve described do not align with our goal. We ask that you reach out to our General Manager, Ron Carl, at 484-223-0554 so we may discuss your recent visit more. Thank you again and we hope to hear from you soon.

December 08, 2021

I purchased a Jeep Grand Cherokee Limited yesterday and had an amazing experience where from the moment I walked in unto I left, my service was met in excellence. I would definitely recommend Rothrock to f More

by jcolmenares777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Dec 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent visit to Rothrock Motor Sales! We're happy to hear we were able to exceed your expectations. We appreciate awesome customers like you. It was a pleasure doing business with you and we hope you come back again!

Dec 08, 2021 -

jcolmenares777 responded

Rothrock did an amazing job in exceeding their service to me with yesterdays purchase on a 2021 Jeep Grand Cherokee Limited. Thank you Brendan Kelly as well as Rothrock!

December 08, 2021

After receiving my complaint. Rothrock customer support did return the money I spent getting the car diagnosed from another dealership. The car is running well now. More

by Lajoycercollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Dec 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us! We're happy to hear we were able to help. Let us know how we can help with any future car or service needs you may have. Take care!

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