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Nucar Nissan of Allentown

Allentown, PA

4.7
5,145 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,145 reviews

November 30, 2021

I had a great experience purchasing my vehicle @ Rothrock, and my sales guy was awesome! More

by Zulmarie26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Dec 02, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review! We are delighted to hear you had a great car buying experience with our team. Please let us know if you need anything else!

November 28, 2021

Had transmission rebuilt. The wires between the starter and the battery were not tightened properly and it cost me time and money for tow and diagnostic at another Nissan dealership for which they said I n More

by Lajoycercollins
Recommend Dealer
No
Employees Worked With
Patrick Jeffers
November 28, 2021

My adviser Colleen was very helpful she kept me apprised of the status of my truck More

by RWALCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen
Nov 30, 2021 -

Nucar Nissan of Allentown responded

Thanks for taking the time to let us know how we are doing! We want every customer to feel comfortable and informed at every step of the service process and we're happy to hear that Colleen was helpful during your recent visit. We appreciate your business and look forward to seeing you on your next visit!

November 28, 2021

I worked with Colleen, Matt and service tech Dan. They all went above and beyond to help me and make sure my Jeep was thoroughly checked and secured. I appreciate all your help. More

by Cmchaya72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen, Matt, Dan., Craig Stecker
Nov 30, 2021 -

Nucar Nissan of Allentown responded

We truly appreciate you taking the time to share your experience with us! You can expect the same level of care every time you visit us. Thank you for your business and we hope to take care of any of your future car needs!

November 27, 2021

Great salesman Brenden and Sales manager Anthony. Service department was also excellent I would recommend them More

by GPOTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Anthony Karb, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
Nov 30, 2021 -

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with us. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Brenden, Anthony, and our Service Department. We appreciate your business and hope you come back to see us again soon!

November 26, 2021

They are fair, my experience was nice there, traveling from Philadelphia. The vehicle performs very good thus far that I purchased from them. More

by Alva Thurston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
Nov 26, 2021 -

Alva Thurston responded

Love the vehicle

Nov 30, 2021 -

Nucar Nissan of Allentown responded

Thanks for your feedback, Alva! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. It's great to hear that you were well taken care of. Please let us know if there is anything else we can do for you.

November 25, 2021

Professional, courteous and honest.The entire process Professional, courteous and honest. The entire process was executed with those 3 above listed words during the interaction. More

by corbett0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Nov 30, 2021 -

Nucar Nissan of Allentown responded

Thanks for taking the time to let us know how we are doing! We pride ourselves on our knowledgeable and honest staff members, and we are delighted to hear that we provided a great experience for you. Please let us know how we can help again in the future, and enjoy your new car!

November 24, 2021

The experience started off well, Tony the salesman was awesome and obviously cared. He was patient and thoughtfully answered my questions. Not only was he kind to me but watching him interact with the oth More

by Will S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Skibinski (1 star), Tony Jabbour
Nov 24, 2021 -

Nucar Nissan of Allentown responded

Will, we appreciate you for taking the time to share your recent experience with us. We are disappointed to read that you left us not feeling completely satisfied. Our number one goal is customer satisfaction, and hearing this does not align with our goal. We would appreciate the opportunity to discuss this further with you. If you are comfortable, please reach out to our General Manager, Ron Carl, at 484-223-0554. We look forward to speaking with you soon.

November 24, 2021

The person who took in my car was very nice and as helpful as he could be. Sadly, that does nothing to help me fix my computer problem with the car. More

by randcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know the name of the person.
Nov 24, 2021 -

Nucar Nissan of Allentown responded

Hi there - Thank you for your feedback. We’re saddened to hear that your recent visit with our service team didn’t meet your expectations. We’d appreciate the chance to discuss your visit further in detail and find an appropriate solution. Please reach out to our General Manager, Ron Carl, at 484-223-0554. Please know we value your business and hope to hear from you soon.

November 23, 2021

The guy that help was great. He was very nice and helpful with everything . Great More

by jessicalescallett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Nov 24, 2021 -

Nucar Nissan of Allentown responded

Thank you for the positive comments about our team! We value your business and look forward to your next visit!

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