Back

Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

Directions

By Type

Showing 5,143 reviews

September 08, 2021

Well the deal went south. My wife ruined the sale. But my trade an HHR just got the rotors and pads just done. Perfect going in shimmying all the way home. Not Happy at all!!! More

by pcn90
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAN FINE
Sep 09, 2021 -

Nucar Nissan of Allentown responded

We are disappointed to hear that you are experiencing issues with your vehicle. Our goal is customer satisfaction and we regret to learn that you are feeling dissatisfied with your visit. We’d like to speak with you further regarding your experience so that we may find a resolution. Please reach out to our General Manager, Ron Carl, at 484-223-0554 at your convenience so that we may discuss your visit in greater detail. Thank you for your business with us, and we look forward to speaking soon.

September 08, 2021

Had no problem with the sales staff. Dan Tried. My problem was when I got my car back after replacing the struts, rotors and premium pads. Went in fine!! Going home the car was shaking something terri More

by pcn90
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
Sep 09, 2021 -

Nucar Nissan of Allentown responded

While we are glad to hear that you enjoyed a good experience with sales, we are disappointed to hear that you are experiencing issues with your vehicle. We’d like to speak with you further regarding your experience so that we may find a resolution. Please reach out to our General Manager, Ron Carl, at 484-223-0554 at your convenience so that we may discuss your visit in greater detail. Thank you for your business with us, and we look forward to speaking soon.

September 08, 2021

Our experiences dealing with Rothrock have always been excellent. We purchased our forth car from your dealership yesterday. Our salesperson, Matthew Burke was excellent. I would rate our satisfaction at More

by CDM0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Burke
Sep 09, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for letting us know you were completely satisfied with Matthew and the rest of our dealership! We work hard to ensure all of our customers are satisfied with their purchases. We value your business and hope to see you again soon!

September 08, 2021

Rushed service! I purchased a brand new Nissan Pathfinder 3 weeks ago. After driving for a week the Engine light came on and letting out a burn smell. I called customer service. They put me on hold for 40 mi More

by ayeshaherrera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chelsea Norton
Sep 09, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to provide your feedback. It is unfortunate to hear that you left us feeling dissatisfied with our service department, and we understand your frustration with the issue with your vehicle. We take customer care very seriously here at Rothrock, and because of that, we’d like to speak with you personally to apologize for your inconvenience as well as find a resolution with you. Please give our General Manager, Ron Carl, a call at 484-223-0554 at your earliest convenience so that we may discuss this further. We value your business and look forward to speaking with you soon.

September 08, 2021

Great dealership. Very friendly, very knowledgeable. They helped me with every part of the deal. Im very satisfied with rothrock nissan. Im going to be a repeat customer for sure More

by BRADPH999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Sep 09, 2021 -

Nucar Nissan of Allentown responded

We strive for satisfaction, so we're very happy to hear you had such a positive experience at our dealership! Thank you for taking the time to leave a review and we look forward to seeing you again soon. Take care!

September 05, 2021

They take care of my SUV really good no complain short wait and most of all staff are very accommodating. Can’t beat that… KEEP UP THE GOOD WORK GUYS… More

by Mr Nice guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers
Sep 08, 2021 -

Nucar Nissan of Allentown responded

We're glad everything was completed quickly for you! We appreciate the kind words about our team and we hope to see you again in the future!

September 05, 2021

I showed up on Friday morning with a preapproval and knowing what car I wanted - they confirmed what they had available and in two short hours got me the upgrades I wanted, beat my credit unions rate an More

by Mariab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Burke
Sep 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us! Our team is devoted to providing our customers with the best service possible. We work with our customers' budgets to get them the best deal as well. Thanks again for leaving such a positive review. We look forward to your next visit! Have a great day!

September 05, 2021

This was the first time I was at Rothrock Dodge Jeep Nissan and I thought it was a very pleasant quick experience The salesman was very helpful More

by bodotsta5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Gouger
Sep 08, 2021 -

Nucar Nissan of Allentown responded

We are happy that we provided you with such a positive experience! Thanks for taking the time to leave a review and we hope to see you again soon!

September 05, 2021

They were very nice to deal with very timely in which they keep their appointment when they return your car it is clean and ready to go. More

by Pappyjax
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Sep 08, 2021 -

Nucar Nissan of Allentown responded

It is great to hear everything was done in a timely manner and to your satisfaction! Thank you for choosing us and we hope to be of service to you again. Take care!

September 04, 2021

They went above and beyond to get me in the vehicle I wanted. Even when I thought it wasn't going to happen. Awesome experience definitely recommend this place. More

by Gangstervegan247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Luna , Steve Bennett, David Luna
Sep 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave a review. We're glad to hear that we went above and beyond your expectations! If you ever need anything from us, please don't hesitate to reach out. Thanks again for choosing us and we hope to see you again soon!

...
231
...