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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

September 04, 2021

I had a great experience at Rothrock. This was the first time I purchased a car on my own and the details and information were clearly given to me to make a decision. The communication with the salesman was More

by jesslomorticello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich - Finance , Kevin Podratz
Sep 08, 2021 -

Nucar Nissan of Allentown responded

We're glad to hear you had such a great experience at Rothrock Motor Sales! Our team works hard to make sure our customers feel comfortable with their purchases. Thank you so much for sharing your experience with us and congratulations on your new vehicle!

September 04, 2021

Very professional, kind, through… answers all my questions. I felt they were very fair price - wise, giving me estimates for work to be done. Would CME back again More

by LEARYMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Sep 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving such a positive review! We're pleased to hear our team was kind and professional. Our team is dedicated to making sure all of our customers are completely satisfied. We're looking forward to your next visit!

September 03, 2021

Steering wheel wasn't perfectly centered after alignment was done, but I didn't have time to go back immediately because they don't do appointments and every visit is an enormous inconvenience, whether I ne More

by spartan031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Loch, Patrick Jeffers
Sep 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share your experience. Your feedback is greatly appreciated as we will use this as an opportunity to pinpoint areas for improvement in our dealership so that we may reach our goal of complete customer satisfaction. We understand your frustration with the alignment issue you are experiencing and would like to speak with you in greater detail regarding this issue so that we can make things right. At your earliest convenience, please call Ron Carl, our General Manager, at 484-223-0554 so that we can find a resolution here. We value your business and look forward to speaking soon.

September 03, 2021

Tony was awesome. He’s an old school salesman who was straight to the point, and does not waste your time. He was also relatable, friendly, and very funny. He didn’t force us to buy anything we didn’t ne More

by sidibe_ousmane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Sep 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for letting us know how Tony took great care of you during your visit! We're glad that our team was able to reach your expectations and made you feel comfortable. We are always more than happy to assist you. We hope to see you again and thank you again for choosing us! Take care!

September 03, 2021

Very easy to work with. People very friendly and care about customers. Car done when I needed it.. owners are great too! Thank you again More

by beachtime13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Sep 08, 2021 -

Nucar Nissan of Allentown responded

Thanks for leaving us an excellent review! We always enjoy hearing how friendly and helpful our team is. Thank you for choosing Rothrock Motor Sales and we look forward to your next visit!

September 03, 2021

Cant be put in 25 words. its not going to happen. something needs to change in there process though with the rental and insurence Co. More

by singlemom24mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Mohr
September 03, 2021

I highly recommend Rothrock Motors for purchasing a vehicle! Jose is an awesome salesman!!!! He made buying a vehicle so much more easier then I expected. His patience and expertise were greatly apprec More

by Kim Economy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Sep 08, 2021 -

Nucar Nissan of Allentown responded

We're glad to hear that you found our team knowledgeable! Jose and the rest of our team are dedicated to satisfying our customers. We appreciate the positive review. Thanks and have an awesome day!

September 01, 2021

Good service but takes to long , but overall good work , they take a little bit to long I waited like 2 hours but at least they notified me about the waiting time. More

by LETTYLOVE1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenin pallero
Sep 03, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us your feedback! We are sorry to hear that your wait time was longer than was expected, but we are glad our team was able to communicate this with you. If there is anything else we can help you with please let us know.

September 01, 2021

Lehigh Valley Collision Center. Great work at a fair price. On time. Second time doing business with this company. So happy with first repair, brought another vehicle for a water leak. More

by Justaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Sep 03, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this review! We are glad our team was able to assist you and get your vehicle back out on the road. We are here for you if you need anything else!

September 01, 2021

Very patient with me and worked with me very well, don’t regret going here for my car. Got me into a car that I absolutely love. More

by RODRIGUEZSHAILYNN9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Narang
Sep 03, 2021 -

Nucar Nissan of Allentown responded

We appreciate you taking the time to leave us this review! We are glad that our team was able to help you find the vehicle that you absolutely love. Let us know if we can help you with anything else!

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