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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

August 03, 2021

the knocking noise that i wanted to be corrected, was not done, i still have this problem with the vehicle, also the bent rim and tire, should have been seen when vehicle was in for maintenance. More

by andrewbruno1039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Aug 04, 2021 -

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us. We understand your frustration with the unresolved issue with your vehicle and are looking into the details of your visit. You should be hearing from us soon, but if you would like to reach out to us to answer any questions, please give Ron Carl, General Manager, a call at 484-223-0554. Thank you!

August 03, 2021

First time for service with my vehicle and was very pleased. The consultant went over everything with me and even looked into possible recall service, which was appreciated. Costed less then expected a More

by ERICPOLITI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Aug 05, 2021 -

Nucar Nissan of Allentown responded

Thank you for this amazing review! We love hearing that Simone and the team were able to get you everything you needed. We look forward to seeing you again!

August 03, 2021

Very friendly service from start to finish. My salesman Matt was very helpful and friendly. He was very informative and answered all our questions and made the process seamless. More

by SERBOY9303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Burke
Aug 05, 2021 -

Nucar Nissan of Allentown responded

We really appreciate the review! We will definitely pass along your kind words about Matt. We know that getting a new car can be stressful so it's fantastic to hear that he made it as easy as possible for you. Please let us know if there is anything else we can do for you. We hope to work with you again soon!

August 01, 2021

My car looks like the accident never even happened. Extremely pleased with the service and staff. Thank you for making this a relatively painless process More

by lwg5086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leverington
Aug 03, 2021 -

Nucar Nissan of Allentown responded

We are so sorry that you had to go through the stresses of an accident! However, we are so happy we were able to make the repair process as painless as possible. We truly appreciate you taking the time to review us and we wish you many safe and happy miles ahead!

August 01, 2021

Amazing Service! They were very detailed with their assessment and worked well with me. They were time efficient and fixed everything on the vehicle. Free Car wash also! More

by BRIANV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Nick Bencivengo, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
Aug 03, 2021 -

Nucar Nissan of Allentown responded

Brian, thank you so much for the amazing review! We are so glad your service was able to meet your expectations. Should there ever be anything more you need, please let us know!

August 01, 2021

David was an absolute pleasure to work with. He was super patient and knowledgeable. He made the whole experience better. I love my new Jeep Cherokee!!! More

by DINSALACO1331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Luna, David Luna
Aug 03, 2021 -

Nucar Nissan of Allentown responded

This is so wonderful to hear! Thank you so much for the glowing review and the shout-outs to David. We will be sure to pass your compliments on to him and the rest of the team.

August 01, 2021

Great experience! Spencer and Anthony were awesome , they were a pleasure to work with and to deal with made for a smooth easy transaction , NO pressure whatsoever,HIGHLY recommended! More

by scottchr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spence Moran, Anthony Karb
Aug 03, 2021 -

Nucar Nissan of Allentown responded

Yay! We are so glad to hear this. We will be sure Spencer and Anthony know how much you enjoyed working with them both. Please, let us know if there is anything more we can assist you with.

August 01, 2021

Was a little dissatisfied that I wasn’t offered a car wash. Get all my service done here!eveything else was very well done and I was so happy More

by BASPITTARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Aug 04, 2021 -

Nucar Nissan of Allentown responded

Thank you for your review! We are pleased to hear you were happy that your service was performed well. However, it is disappointing to hear that you left us dissatisfied. Please give us a call so that we can make this right with you, as our end goal is to make sure our customers leave us 100% satisfied with their visit. Give Ron Carl, our General Manager, a call at 484-223-0554. We appreciate your business with you and look forward to hearing from you soon.

July 31, 2021

They were very professional and made the process very smooth and stress free. I have never had to do this before so I am so glad they were the ones to fix my car. I would highly recommend them to everyon More

by wndy_keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie receptionist 5 stars, Craig Stecker, Nicole Mohr
Aug 03, 2021 -

Nucar Nissan of Allentown responded

This is what we love to hear! Thank you so much for the 5 star rating and the wonderful feedback. We hope to get a chance to work with you again in the future.

July 31, 2021

Support in various interests, including test drives until selection could be me. Great sales support including coordinating bank drive along paperwork, insurance set up and signing More

by robert.herman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Aug 03, 2021 -

Nucar Nissan of Allentown responded

Robert, thank you so much for the fantastic review! Your feedback is so important to us and we love hearing every time our staff stands out in our customers' eyes. We look forward to working with you again!

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