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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

December 16, 2020

Everyone was very nice, my oil change didn’t take long at all. The inside of the service department was clean, and the rest room was clean too. More

by NISSANPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician. John Genther , Simone McErlean
Dec 18, 2020 -

Nucar Nissan of Allentown responded

Thank you for the review and great rating! We love to hear that you had a great experience with our service department. Also, thank you for complimenting our clean interior. We appreciate it.

December 15, 2020

Very helpful on buying our new vehicle. Everyone was kind and courteous. Thank you for the great experience! We would definitely come back to Rothrock. More

by HECHFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Dec 17, 2020 -

Nucar Nissan of Allentown responded

We really appreciate your review! We are glad that Brendan and the team were able to provide you with a fantastic visit. Please feel free to let us know if you need anything else! We hope to see you again soon.

December 15, 2020

We were extremely happy that we came to rothrock!! Anthony was amazing and very helpful!! We are thrilled!! Thank you again for being patient and understanding. More

by linas_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Nate Marinelli
Dec 17, 2020 -

Nucar Nissan of Allentown responded

We really appreciate this review! Thank you for sharing your experience, Anthony will be thrilled to hear that he made your visit so easy and enjoyable. We hope to work with you again in the future and if you need anything else please reach out!

December 14, 2020

I had my 2018 Murano serviced on 12-10-20. I had several services completed, including getting a new key fob. 2 days after service i noticed wgat appeared to be a 6 inch cut un my carpet under front oasseng More

by bampo22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Simone McErlean, Patrick Jeffers
Dec 14, 2020 -

Nucar Nissan of Allentown responded

We strive to make sure all of our customers are provided the essential information on their service and we are disappointed to hear that we did not inform you of the perforation in the carpet prior to service. If you would like to discuss this further, please contact our Director of Operations, Ron Carl at 484-223-0554.

December 14, 2020

We had a wonderful experience at this dealership. They moved as quickly as they could to make the deal run smoothly. We are very happy with our 5th Murano! More

by ncpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Nick Bencivengo
Dec 16, 2020 -

Nucar Nissan of Allentown responded

Congratulations on you all's beautiful Murano! Thank you for choosing to work with Rothrock Motors and allow us to provide this wonderful experience. We'll be sure to share this outstanding feedback with Nick and Nate. Congrats and enjoy!

December 14, 2020

Very good experience!! We loved Wayne and the coffee machine. Also I wasnt aware my car would be washed.. Very nice touch. Thank you. Have a great day. More

by LINDALEEANN0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Dec 16, 2020 -

Nucar Nissan of Allentown responded

It was our pleasure. Thank you for choosing Rothrock service specialists and allowing Wayne to assist you. We hope you have a great day as well, and please feel free to reach back out to our team at any time.

December 14, 2020

Mario was very friendly and explained what was wrong with my car which they fixed. It was ready when I went to pick up the car More

by rcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Dec 16, 2020 -

Nucar Nissan of Allentown responded

That's awesome. Thank you, Rico, for choosing Rothrock's service department. We'll be sure to pass this feedback to Mario and management.

December 14, 2020

Brendan was very helpful and answered all of our questions. He was not pushy and gave us the time we needed to make a decision More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Dec 16, 2020 -

Nucar Nissan of Allentown responded

That's great! Thank you, Keith, for providing this valued feedback on Brendan and your experience with Rothrock Motors. We'll be sure to share this feedback with Brendan. Thank you for choosing Rothrock Motors, and we hope to see you again.

December 13, 2020

This was my second visit for service. Patrick has made both experience’s good ones, he is informative and respectful. While I don’t like sitting in the dealership for service I am pleased by the level of More

by Minnesota1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Dec 15, 2020 -

Nucar Nissan of Allentown responded

Thanks for the wonderful feedback! Patrick is a great asset to our team and was more than happy to help. Please let us know when you are ready for your next service, and we hope to see you again soon!

December 13, 2020

Everything was super smooth and the employee helping was very nice. I was approached right away when I dropped off my car. And he kept me updated among the way. More

by ADAMHAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Dec 15, 2020 -

Nucar Nissan of Allentown responded

This is what we like to hear! We are glad that you had a knock out experience with our service department. Please let us know if there is anything else we can do for you!

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