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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

September 05, 2020

Service was exceptional. Jose was very generous and efficient in helping me trade in my old vehicle and purchase a new one. My experience was excellent, definitely will come back again. More

by hannahlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that Jose helped in giving you such a great car buying experience with us! We value your business and look forward to seeing you on your next visit!

September 05, 2020

This is our third lease with Rothrock...( besides 3 purchases prior to that). We have always dealt with Jose Baret for the leases. He has certainly gained our trust and respect over the years. He goes More

by dgerny816@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for the wonderful rating! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Jose will be happy to hear that was very helpful in your car buying experience. If there is anything else we can help you with, please just let us know!

September 05, 2020

He helped me alot with buying a car suitable for me and my family. It wad great service and he is very nice. Thank you More

by Flaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thank you for telling us how we are doing! We strive to ensure that every car purchase is a great experience for our customers. Please let us know how we can help again in the future, and enjoy your new car!

September 05, 2020

Horrible place rude, dishonest , and unfair ! I will not go back to this place ever . What I was told over the phone is not what actually took place . More

by Jcrx01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service manager , Charlene Kratzer, Chelsea Norton
Sep 08, 2020 -

Nucar Nissan of Allentown responded

We are disappointed to hear that you feel this way about our dealership. We always try to offer our customers the most upfront and honest information over the phone. We would like to hear more about your experience so we can work to improve in the future. Please reach out to our Director of Operations, Ron Carl, at 484-223-0554 at your earliest convenience.

September 04, 2020

Jose was patient with me as I navigated car shopping with 2 toddlers and a specific budget in mind. In the end he was able to make it happen and I left in a car I love and feeling appreciated as a new custom More

by ksauers5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Sep 09, 2020 -

Nucar Nissan of Allentown responded

This is what we strive for! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Jose. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

September 04, 2020

Wayne took great care of me on a warranty issue with my Ram truck. He went out of his way for me. Just a great rep of Rothrock. More

by D.KEIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thanks for reviewing us and rating us 5 stars! We’re happy to hear that our service team took great care of your RAM. Wayne will appreciate the shout out! Come back and see us again soon!

September 04, 2020

Very pleased with the friendly staff in the service department! Kind respectful and understanding of your needs. They explained everything to me,and they will get the job done! More

by Luckster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thanks for the excellent 5-star rating! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. If you ever need help in the future, we’re always happy to do so!

September 04, 2020

Very pleased with Rothrock. From the sales manager Ian to Tyler the salesman to Nate in finance-Everything was top notch. Thanks for a great experience. More

by kmdr23
Recommend Dealer
Yes
Employees Worked With
Ian , Tyler Jones, Nate Marinelli
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thank you for telling us how we are doing! We’re glad to hear that your car buying experience was an enjoyable one. We hope you are enjoying your new car, and we look forward to working with you again.

September 03, 2020

All team members were courteous and helpful. Wait time was less than quoted. Work was satisfactory. I would prefer to make an appointment for routine service and state inspection. More

by mesped
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Dante Mancini
Sep 08, 2020 -

Nucar Nissan of Allentown responded

We're happy to hear our team was courteous and helpful during your appointment. Thank you for your review and the feedback, we'll take that into consideration for sure. If we can be of service again in the future, please let us know!

September 03, 2020

While I prefer to have an appointment, showing up first thing worked out fine. I was put on notice about needing rear brakes this year, so that was expected. Nothing was made up to charge extra. Everyon More

by Ben.N.Loomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Sep 09, 2020 -

Nucar Nissan of Allentown responded

Thank you for telling us how we are doing! We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction. We appreciate you taking the time to share your feedback. Don’t hesitate to give us a call if we can be of assistance in the future!

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