Back

Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

Directions

By Type

Showing 5,143 reviews

April 28, 2020

We worked with Dave Gardner to buy our new Caravan. Although most of the conversations were over the phone, Dave was very personable, professional and helpful. He addressed all of my questions and retu More

by dkforrer
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Dave Gardner
Apr 30, 2020 -

Nucar Nissan of Allentown responded

Thank you for the great feedback! Dave is a great asset to our team and will be happy to hear your compliments. We appreciate your business and we look forward to seeing you next time!

April 27, 2020

I would NEVER return to your dealership to buy or lease a vehicle again and I would NEVER recommend your dealership to anyone. Your sakes staff gives meaning to sleazy car salesman. More

by Kelleyaeckenrode
Recommend Dealer
No
Employees Worked With
Nate Marinelli, Pete Aguilar, Nicole Mohr, Nick Bencivengo, Ronald Grigg, Dave Gardner
May 01, 2020 -

Nucar Nissan of Allentown responded

We are disappointed to hear that you feel this way about your experience at our dealership. If you would like to discuss this further, feel free to reach out to our General Sales Manager, Don Boyle at 484-223-0615.

April 27, 2020

Work done with excellent service and please with Mario who handles everything awesomely. Glad I chose Rothrock for my car purchases and routine maintenance. Thanks More

by montgomerydjc
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Apr 29, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for providing Rothrock with this excellent rating and highlighting Mario Sessanta. We'll be sure to share this awesome feedback with him. We hope you don't hesitate to contact Mario or Rothrock for any future questions or updates. Thank you for choosing Rothrock and we look forward to repeating this five star level of service for you in the future.

April 26, 2020

i feel like i was ripped off. Took my car to get analyzed for a problem. had to pay 125. inspection for my vehicle was much cheaper. I wasn’t told i’d have to pay for anything until i went to get my vehicle More

by dymiryancey
Recommend Dealer
No
Employees Worked With
Wayne Roatche
Apr 27, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking your time to provide your feedback. We are disappointed to know that you were unsatisfied with your recent service visit. We strive to be the utmost transparent and provide the highest quality of service for everyone who comes through our doors. At your earliest convenience, please reach out to our Director of Operations, Ron Carl, at 484-223-0554 so we can better understand the situation and find a solution.

April 26, 2020

Great service. Friendly and helpful service advisor. I had a great experience dealing with Mario. The problem I had with my brakes was solved. Thank you. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Apr 28, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We are glad Mario was able to help you with your brakes. We look forward to working with you again in the future!

April 25, 2020

I went for service to renew my car stickers which was completed perfectly However they offered for me a free car wash but when I received the car it was all wet and left the car with a lot of spots spe More

by YDA98
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Apr 27, 2020 -

Nucar Nissan of Allentown responded

Thank you for the review regarding your recent visit with us. We are discouraged to know that our services were unsatisfactory. Rest assured, this is not the norm for us. Please reach out to our Director of Operations, Ron Carl, at 484-223-0554 at your earliest convenience so we can together find a solution.

April 25, 2020

I had an excellent experience here at Rothrock, everything went smoothly. My salesman Dave Gardner was always keeping me informed and helping me out through out the whole sales process. I was extre More

by randywyld
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Don Boyle, Pete Aguilar, Dave Gardner
Apr 28, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We are happy to head Dave was able to assist you through the process to provide a smooth process. We appreciate your business and that you've taken the time to provide a review of your experience. If you need any service in the future, we hope you will consider Rothrock!

April 25, 2020

I’ve tried to reach out multiple times to fix some issues I have with the car. I’ve had to talk to multiple people who gave me late responses. Also every time I made an appointment they would give me a date More

by MCAST3092
Recommend Dealer
No
Employees Worked With
Jose Baret
Apr 27, 2020 -

Nucar Nissan of Allentown responded

We would like to apologize for not being able to efficiently communicate with you about your service request with us. We want to thank you for providing your feedback as this allows us to make improvements moving forward. Please reach out to our Director of Operations, Ron Carl, at 484-223-0554 at your convenience so that we can right this wrong for you and ensure this issue gets resolved.

April 25, 2020

This is my 3rd vehicle from Rothrock.I am happy with all vehicles I purchased.This current process was made easy by the sales staff.I understand the difficulty buying a vehicle in our current state of a pan More

by Tom
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Apr 27, 2020 -

Nucar Nissan of Allentown responded

Tom, thank you for the review and your continued loyalty with Rothrock! We are disappointed to know that your vehicle was not given the proper inspection prior to you taking it home. We strive to provide each and every customer with the highest quality of customer care, and with your feedback we are able to make adjustments and improvements accordingly. If you have any further questions or concerns, please reach out to our General Sales Manager, Don Boyle at 484-223-0615 so we can assist in the best way possible.

April 24, 2020

I had a very pleasant experience with Rothrock Nissan sales. This is my second lease from Rothrock in Allentown Pennsylvania. My husband and I are very happy with the 2020 Nissan Rogue. I dealt with Nic More

by imoscari
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Nick Bencivengo
Apr 28, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We appreciate that you chose Rothrock Nissan for your second-in-a-row lease. Enjoy the 2020 Nissan Rogue and let us know if there's anything you ever need.

...
352
...