
Nucar Nissan of Allentown
Allentown, PA
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The service was treated professionally I am very The service was treated professionally I am very comfortable having my car serviced at Rothrock and plan to be a customer for years to come thank yo The service was treated professionally I am very comfortable having my car serviced at Rothrock and plan to be a customer for years to come thank you for your service ... More
The staff here is excellent. Everyone is very nice and makes me feel welcome every time I come in for service. Simone and Patrick, especially, are top notch! They are professional, but more importantly co makes me feel welcome every time I come in for service. Simone and Patrick, especially, are top notch! They are professional, but more importantly compassionate. No one enjoys the news of having to pay an expensive service bill, but Simone and Patrick deliver it with a smile and a sensitivity that makes it palatable. Because of them, I continue to be a loyal Nissan costumer. Great job-thank you!!! More
Always friendly, professional techs from scheduling, servicing right through payments. Everything was clearly and concisely explains regarding the work that needed to be done and the work that was compl servicing right through payments. Everything was clearly and concisely explains regarding the work that needed to be done and the work that was completed More
I drove in park the car when I'm talk to Mario IT service desk I told him I needed an oil change and then I had a problem with the with my exhaust you got the car in immediately checked out the problem with desk I told him I needed an oil change and then I had a problem with the with my exhaust you got the car in immediately checked out the problem with the exhaust cam oil changed and got the exhaust system fix 2 days later after the park came in excellent More
Service dept always goes above and beyond. I can trust them and they take care of me as a customer and my car. They offered to get the car washed even though I was there for my key fob them and they take care of me as a customer and my car. They offered to get the car washed even though I was there for my key fob More
Be patient and the work will eventually be done safely and correctly. Just some mild issues with keep customer informed and mild issues returning calls in a timely manner. However the job gets done and th and correctly. Just some mild issues with keep customer informed and mild issues returning calls in a timely manner. However the job gets done and they were accommodating to my issues in an ultimately satisfactory manner! More
I brought my Nissan Rouge in for an oil change. I went to the express area for the service. They took the car immediately with no wait time then. However I had to wait an hour & a half, but I think it’s beca the express area for the service. They took the car immediately with no wait time then. However I had to wait an hour & a half, but I think it’s because the car had 15,000 miles so they checked the car out thoroughly. The service was excellent but, I feel the wait was too long for an oil change. Alex Wildman is an excellent employee, very professional, thorough & very sweet. More
I scheduled service for my dodge durango for oil change, tire rotation and rear brakes to be replaced. The staff was very friendly and knowledgeable. I was also very satisfied with the work and time to co tire rotation and rear brakes to be replaced. The staff was very friendly and knowledgeable. I was also very satisfied with the work and time to complete the work. More
I have been a customer since 2009 and have found Rothrock to render me excellent service. Would 100% recommend them to everyone because of their service to my car to render me excellent service. Would 100% recommend them to everyone because of their service to my car More
Since 2008 I’ve been going to this dealership to get service done on my vehicles. I have also purchased both of my vehicles I have ever driven from Rothrock. I will be returning innthe future. service done on my vehicles. I have also purchased both of my vehicles I have ever driven from Rothrock. I will be returning innthe future. More