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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

October 17, 2019

Maintenance done and problems well addressed Service manager was very attentive to the car’s needs. I don’t recall his name but mechanic addressed all problems and his notes were very much apprec More

by stacylewis0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think mechanic was Doug or Tom - great. , Gary Christman
Oct 21, 2019 -

Nucar Nissan of Allentown responded

Thank you so much for rating us 5 stars, Stacy! We're happy to hear that our staff was so accommodating and helpful during your recent visit. If we can help you further in any way, please let us know!

October 17, 2019

Leaf+ purchase The whole purchase process was easy. Excellent service and support by all the staff. Patrick walked us through all aspects of the Leaf. Good introduct More

by drphil0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Oct 21, 2019 -

Nucar Nissan of Allentown responded

Thank you so much for the wonderful rating; we truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Patrick. We hope you are enjoying your new Leaf, and we look forward to working with you again!

October 16, 2019

Recall Inspection Recently scheduled in advance a recall Inspection for Titan truck. Timing was good, the wait was short. Used the time to do unplanned oil change. Whil More

by Picky Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Colestock, Patrick Jeffers
Oct 18, 2019 -

Nucar Nissan of Allentown responded

Thank you for the review! It's great to hear that the service team was able to get you in and out quickly. Please feel free to let us know if you need anything else. We hope to see you again!

October 16, 2019

Frustrating Took my car for an oil change & they looked it over for my upcoming inspection, only to be told it would need almost $2,000 in repairs!! The Jeep is 3 More

by BREINERT17
Recommend Dealer
No
Employees Worked With
Wayne Roatche
Oct 16, 2019 -

Nucar Nissan of Allentown responded

Mr. Reinert We apologize if there was any miscommunication when you were in on Saturday. We traditionally go over all Repair Orders from the previous day and we noticed on yours that you may be eligible for Goodwill assistance from Chrysler Corporation and we contacted you to let you know that it could be an option to save you some money on your repairs. Our Service Manager Patrick will reach out to you to see how we can further assist you. We thank you for your business.

October 16, 2019

Outstanding Sales Experience From the time my wife and I walked in to Rothrock to initially look at cars, both new and used, until we finished by purchasing a vehicle; our experie More

by KevinL610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Oct 18, 2019 -

Nucar Nissan of Allentown responded

Thank you so much for this review! We will definitely pass along your kind words about Nick, he will be thrilled to hear that he made your trip such a breeze. We do our best to make the car buying process as easy as possible so it's great to hear we achieved that for you. Please let us know if you need anything else!

October 16, 2019

It was great Frederick Robertson was awesomely great ! I would send and reccomend anyone to rothrock ! And ask for Fredrick Robertson!! The service was really goo More

by Bettyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frederick Robinson
Oct 18, 2019 -

Nucar Nissan of Allentown responded

Thank you so much for the review! We greatly appreciate your recommendation and your kind words. We know that getting a new car can be tough, so we do our best to make it as easy as possible. Please feel free to let us know if you need anything else!

October 16, 2019

Great Customer Service Service was great, there was just a slightly long wait but overall friendly environment, clean, drinks and snacks available while you wait. I would re More

by MYEESHA_R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Oct 18, 2019 -

Nucar Nissan of Allentown responded

Thanks for the review! We really appreciate your recommendation and you taking the time to let us know how we are doing. Please let us know if we can help with any of your other service needs!

October 15, 2019

One of a kind Went to Rothrock to look for a car for my son. Tony was amazing to work with and had alot of great ideas and cars in mind to look at. He was knowledge More

by Kristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Oct 17, 2019 -

Nucar Nissan of Allentown responded

Thank you so much for the wonderful review feedback we greatly appreciate you and your thoughts! Thanks!

October 13, 2019

Collision repair The collision department was great! They were in contact with me every step of the way! They gave me a date it was gonna be finished and stuck to it! More

by Smilesrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Aguilar, Billy Scorza, Craig Stecker, David Leverington, Donna Oswald, Nicole Mohr
Oct 15, 2019 -

Nucar Nissan of Allentown responded

Wow, such kind words! Thank you for the glowing review! We couldn’t be happier to hear that you're satisfied with your service experience with us. If there is anything else you may need, please let us know. We hope to see you back next time your car needs a tune-up!

October 12, 2019

Jose was awesome Jose was awesome, friendly and listened to what we wanted and needed not like other salesmen. He was not pushy at all. So glad we came in and got hi More

by Cmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Oct 15, 2019 -

Nucar Nissan of Allentown responded

We're happy to hear that Jose was helpful during your recent visit. He is a great asset to our team and was more than happy to help! Thank you for your business and we look forward to seeing you again in the future!

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