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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

August 15, 2019

great Mohammad was very helpful and answered any questions I had. Went in looking for a Grand Cherokee a few years old and got exactly what I wanted. More

by mbloom0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Mohammad Zahid
Aug 19, 2019 -

Nucar Nissan of Allentown responded

Thanks for sharing! We're happy to hear that Mohammad helped you find exactly what you were looking for and you felt your visit was worth 5 stars. We look forward to working you with again in the future!

August 15, 2019

Simone is Wonderful! She’s a delight to work with! We will definitely back and it’s thanks to Simone’s great customer Service skills. Respectful and friendly! More

by Smsdietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Aug 19, 2019 -

Nucar Nissan of Allentown responded

Thank you for the 5 star review! Simone is a great asset to our team so we are so happy to hear you had such a positive experience working with her during your visit. Thanks for choosing Rothrock!

August 14, 2019

Reason for not Rating as a Five Star The financial end of dealings was not satisfactory. The financial person, Mike, never reviewed the final contract in detail, and interest rates wer More

by Suzan, Stls61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie & Nicole, Michael Akutah, Wesley Maxwell, Nicole Mohr
Aug 19, 2019 -

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

August 14, 2019

Extremely frustrating 3 weeks 3 visits 2 to ins and 3400 later and I felt like an annoyance to the dealership including Kevin sales manager very rude More

by Tx500cafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan the mechanic, Doc Hoffer, Kevin Doddy, Mario Sessanta
Sep 11, 2019 -

Nucar Nissan of Allentown responded

We value every customer and every visit, and we apologize that you did not feel that during your visits with us. Please let us know if there is anything else we can do to help by giving us a call at (484)-223-0554.

August 14, 2019

Great service. In and out within 2 hours. Great waiting area with lots of munchies. Good environment. Highly recommend rothrock whenever I can. Great deale More

by TROYGARCIA294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Aug 19, 2019 -

Nucar Nissan of Allentown responded

Thank you for the recommendation, Troy! We strive to make every visit to our service department as quick and efficient as possible. We are also glad to hear you enjoyed our waiting area amenities! Thanks for choosing Rothrock, come back and see us soon!

August 13, 2019

Great customer service rep. Alex made all the difference in service. What I needed to get done was done, but its the front person who I rely on. She is extremely accommodating an More

by GRACE323
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hieter
August 12, 2019

Detailed vehicle inside and out. It was very nice when done. Tires looked nice too. Wipers work great, no screeching on the windshield. Very shiny and smooth to the More

by Bonita 13
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Aug 14, 2019 -

Nucar Nissan of Allentown responded

Thanks for the 5 star review! We hope to see you again soon!

August 12, 2019

Great service Overall great service! When I arrived for a oil change I was told there was a approximate 90 minute wait for service. After waiting 10 minutes, I was More

by AJAHSHELLY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Aug 14, 2019 -

Nucar Nissan of Allentown responded

Thanks for the excellent feedback! We appreciate your business and hope to work with you again soon!

August 12, 2019

Buying experience at Rothrock I turned in my Chrysler Pacifica lease and needed to purchase another car. The sales staff at Chrysler didn’t seem that interested to win my business More

by Carbuyer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Miata & Charlie , Patrick Yoder
Aug 14, 2019 -

Nucar Nissan of Allentown responded

Thank you for leaving us your feedback. We are glad we were able to work together to find the perfect Murano for you, and we appreciate your business. We look forward to working with you again!

August 10, 2019

Easy vehicle puchase My recent purchase was the easiest I have ever had in purchasing a vehicle. Sent an inquiry through the internet. I was contacted quickly. Set up a More

by JimBob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Chris Andrews, Brianna Smith
Aug 13, 2019 -

Nucar Nissan of Allentown responded

Thank you for sharing, JimBob! We strive to provide total customer satisfaction to our clients at every stage of the car buying process, so we are delighted to hear that you had such a quick and easy process with the help of our awesome staff here at Rothrock! We wish you many miles of happy and safe driving in your new car! Thanks for choosing us!

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