
Nucar Nissan of Allentown
Allentown, PA
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great Mohammad was very helpful and answered any questions I had. Went in looking for a Grand Cherokee a few years old and got exactly what I wanted. Mohammad was very helpful and answered any questions I had. Went in looking for a Grand Cherokee a few years old and got exactly what I wanted. More
Simone is Wonderful! She’s a delight to work with! We will definitely back and it’s thanks to Simone’s great customer Service skills. Respectful and friendly! She’s a delight to work with! We will definitely back and it’s thanks to Simone’s great customer Service skills. Respectful and friendly! More

Reason for not Rating as a Five Star The financial end of dealings was not satisfactory. The financial person, Mike, never reviewed the final contract in detail, and interest rates wer The financial end of dealings was not satisfactory. The financial person, Mike, never reviewed the final contract in detail, and interest rates were not discussed. Also felt rushed once our final decision was made. As a positive note, Wes Maxwell, was congenial, helpful, and very personable. Although he did promise to throw in the hitch, then changed his story. More
Extremely frustrating 3 weeks 3 visits 2 to ins and 3400 later and I felt like an annoyance to the dealership including Kevin sales manager very rude 3 weeks 3 visits 2 to ins and 3400 later and I felt like an annoyance to the dealership including Kevin sales manager very rude More
Great service. In and out within 2 hours. Great waiting area with lots of munchies. Good environment. Highly recommend rothrock whenever I can. Great deale service. In and out within 2 hours. Great waiting area with lots of munchies. Good environment. Highly recommend rothrock whenever I can. Great dealership so far! More
Great customer service rep. Alex made all the difference in service. What I needed to get done was done, but its the front person who I rely on. She is extremely accommodating an Alex made all the difference in service. What I needed to get done was done, but its the front person who I rely on. She is extremely accommodating and professional. More
Detailed vehicle inside and out. It was very nice when done. Tires looked nice too. Wipers work great, no screeching on the windshield. Very shiny and smooth to the inside and out. It was very nice when done. Tires looked nice too. Wipers work great, no screeching on the windshield. Very shiny and smooth to the touch. More
Great service Overall great service! When I arrived for a oil change I was told there was a approximate 90 minute wait for service. After waiting 10 minutes, I was Overall great service! When I arrived for a oil change I was told there was a approximate 90 minute wait for service. After waiting 10 minutes, I was told my car was next and it was actually done less than the original time stated. More
Buying experience at Rothrock I turned in my Chrysler Pacifica lease and needed to purchase another car. The sales staff at Chrysler didn’t seem that interested to win my business I turned in my Chrysler Pacifica lease and needed to purchase another car. The sales staff at Chrysler didn’t seem that interested to win my business after I told them I was dissatisfied with Rothrock because they don’t have loaner cars or a shuttle when customers are having repairs done. I also told them I wasn’t happy because my daughter was in a pageant and Rothrock whom I purchased cars from since 1987 wasn’t even willing to sponsor her. I went to the Nissan building to see if Jose was still there whom I bought cars from in the past and was an excellent sales representative. I spoke to Charlie the sales manager about having to turn in my lease and I shared why I was thinking of changing to another dealership. He said he would like an opportunity to earn my business and arranged for sales rep Patrick to help me. Patrick was a young and very intelligent sales rep who knew a lot about each and every car I looked at. I also met Ian the business manager who got involved when I said I was uninterested in the price. They worked together to find a car that was in the range I wanted to pay. Eventually I decided to go with a Murano & Miata did a wonderful job explaining all the features and how to work everything in the car. I am satisfied with my purchase and the Rothrock staff I worked with but I still feel they should sponsor my daughter in the pageant with as many cars as I have bought from them. I love my new car and am happy with the price. More

Easy vehicle puchase My recent purchase was the easiest I have ever had in purchasing a vehicle. Sent an inquiry through the internet. I was contacted quickly. Set up a My recent purchase was the easiest I have ever had in purchasing a vehicle. Sent an inquiry through the internet. I was contacted quickly. Set up a review and test drive. The sales person answered all my questions and gave me a detailed overview of the vehicle. I received a good price. They worked around my schedule as some of this transaction was done over the phone. The financing was also made very easy. I fell like I received a great car at a great price! More