Nucar Nissan of Allentown

Great It was a pleasure to work with service department. Everyone was Pleasant and very knowledgeable. My work was done very quickly. I would highly reco It was a pleasure to work with service department. Everyone was Pleasant and very knowledgeable. My work was done very quickly. I would highly recommend this dealership. More

Great This was my second time shopping at Roth rock. Brian made me and my family’s experience a GREAT one! Thanks again yous were awsome ! This was my second time shopping at Roth rock. Brian made me and my family’s experience a GREAT one! Thanks again yous were awsome ! More

Excellent The salesperson was very knowledgeable and friendly. I did not have wait long to get my new vehicle. The overall experience was excellent. I would rec The salesperson was very knowledgeable and friendly. I did not have wait long to get my new vehicle. The overall experience was excellent. I would recommend to other people. More

Great service! My customer service guy, Wayne, was really great and even though it was busy and he was the only one there, he was very welcoming and friendly. He che My customer service guy, Wayne, was really great and even though it was busy and he was the only one there, he was very welcoming and friendly. He checked in with myself and the other customers waiting throughout the process of our stay in the customer lounge. More

Excellent I am very please with the service I received from Nate. I would certainly recommend this dealership. Please keep up the good work and diversity. I am very please with the service I received from Nate. I would certainly recommend this dealership. Please keep up the good work and diversity. More

Great Service Alex in service was friendly, professional, and very helpful in resolving our situation. She thoroughly explained charges and provided contact informa Alex in service was friendly, professional, and very helpful in resolving our situation. She thoroughly explained charges and provided contact information for Nissan corporate. She explained the claim process and got back to me promptly with any questions I had. More

Excellent Customer Service I use to go to another service provider towards whyomissing but after coming to Rothrock I cant see myself going anywhere else due to excellent custom I use to go to another service provider towards whyomissing but after coming to Rothrock I cant see myself going anywhere else due to excellent customer service and unparalleled quality. Today was just another confirmation working with great people like Simone & Patrick More

Amazing service Friendly staff Pat Sellers explained the 16 pt check up in great detail and suggested further services due in the near future. Would definitely re Friendly staff Pat Sellers explained the 16 pt check up in great detail and suggested further services due in the near future. Would definitely recommend him to friends and family. More

Great customer service! Wes was amazing for answering questions to getting us into the car we wanted. The whole process was smooth from sales to finance. Everyone on the floo Wes was amazing for answering questions to getting us into the car we wanted. The whole process was smooth from sales to finance. Everyone on the floor was great too, from getting us a water to cracking a joke. Thanks More

Made it right I came to Rothrock to have an automatic transmission range sensor installed. I called to make the appointment and was quoted 1 hour for the service a I came to Rothrock to have an automatic transmission range sensor installed. I called to make the appointment and was quoted 1 hour for the service and $175 for parts and labor. I came in and Mario wrote me up. He directed me to the waiting area. So an hour goes by and I didnt hear anything. I know sometimes things dont go as planned so it didnt bother me. 2hrs now and I haven't gotten any communication. I walked out and saw Mario was busy. He saw me and nodded. I sat back down and another hour goes by. I'm aggravated at this point. I go out and he looks up and says "They have to pull the pan and get to the valve body". He gets up and walks away. Nothing more from him. 4hrs go by and no other update. I went to the service manager, Wayne. I asked if he could please tell me what's going on. He went to the tech and talked with him. He came back and told me the scenario. Apparently the program wasn't accurate when giving an estimate. He told me that what I was quoted is what I would pay. I thanked him but then told him I had no way to get to work. He then rented me a truck for the day. Beautiful Ram 1500 by the way. Came back in the following day and as promised, I only played what was quoted for the repair. I was extremely happy with Wayne and his understanding. Mario, on the other hand, was not communicating and seemed to avoid me. I will use Rothrock for the rest of my needs. Just not Mario. More