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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

April 12, 2017

Disappointed this time around Took 6 hours to settle the purchase! Way too long! we were repeat customers - and this time around were disappointed in process. They succeeded, our t More

by MEGL
Recommend Dealer
No
Employees Worked With
Crystal and Lamar
Apr 17, 2017 -

Nucar Nissan of Allentown responded

We are very disappointed to know you feel this way about your recent visit. We strive to make the purchasing process smooth, convenient, and even enjoyable for our customers. We are always looking to improve and we would like to learn more about your experience. Please call Gene Lopez, our General Sales Manager, at 484-223-0553 when you have a few moments. Thank you and we look forward to hearing from you.

April 07, 2017

HORRIBLE!!!!!!! I wish zero stars one star is too many!!! Recently my husband took his Dodge Dakota to Rothrock service department. His truck was stalling when stoppe More

by naccip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone McErlean
Apr 19, 2017 -

Nucar Nissan of Allentown responded

Thank you for your feedback. We want to assure you that maintaining a relationship of integrity and providing top quality service are our service team’s top priorities. If you have any questions about your truck’s diagnosis or time at our dealership, we encourage you to contact Patrick Jeffers, our Service Manager, at 484-223-0571. Thank you and we hope to hear from you soon.

April 04, 2017

Up Date to my Review! I'm leaving this Update to early review because Dean Rothrock called me and wanted to know everything that made me and my wife unhappy and he was goin More

by Bryan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Hoffer
Apr 10, 2017 -

Nucar Nissan of Allentown responded

Hey Bryan, It's great to hear that Dean took care of your issues. We're committed to making things right and making sure you and your family are well taken care of. Thank you for taking the time to update your review, and we look forward to making sure your next visit to our dealership is 100% flawless.

April 02, 2017

Upgraded our family car We needed to upgrade our family car. My husband decided to check out Rothrock. Chris Andrews took care of us through the hole experience. My husband a More

by KristinK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Chris Andrews
Apr 05, 2017 -

Nucar Nissan of Allentown responded

That's awesome, Kristin! We're excited to hear that Chris could provide you with such excellent service and that he was able to help you find the car of your dreams! Congratulations on your new vehicle and we hope to see you again in the future!

March 08, 2017

Awesome! Rothrock earned their name. . . They Rock! I am proud & very pleased to be in my 2017 Jeep Compass. The experience in acquiring this vehicle has been More

by Compass Caper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Beers, Brendan Kelly
Mar 08, 2017 -

Nucar Nissan of Allentown responded

You rock too, Compass Caper! We appreciate your compliments and recommendation. Brendan and Laura will be thrilled to hear your kind words! We're so happy that they provided an excellent experience for you, and we hope you'll continue to choose Rothrock for all of your vehicle needs!

March 01, 2017

Happy customer Me siento muy feliz con el servicio brindado muy eficaz y rápido en su trabajo y sobre todo muy atento y respetuoso con mucho conocimiento de lo que h More

by Mariely04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Mar 02, 2017 -

Nucar Nissan of Allentown responded

¡Gracias! Estamos muy contentos de que su experiencia fue positiva. Esperamos verle en el futuro.

March 01, 2017

Amazing service Jose was friendly and helpful, I would definitely recommend a friend to buy a car from him. I love my car he made sure I found the right car For myse More

by Ovannatalavera
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Mar 02, 2017 -

Nucar Nissan of Allentown responded

We're so glad to hear that Jose made your car buying experience a great one! We certainly are fortunate to have him on our team! Enjoy your new car and stop by again in the future!

February 10, 2017

the absolute worst place to do business I purchased my first Jeep Wrangler from Rothrock Jeep and as if it wasn't bad enough that I had to sign my paperwork for times two and a half months l More

by jeepgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
gene lopez
Feb 11, 2017 -

Nucar Nissan of Allentown responded

We are sorry for the inconvenience. Your leasing company requires that the vehicle be registered in the owners name.(VAULT) We left a message for the customer, the state neglected to put her name on the registration. It will take some time for the state to correct. We have made the proper application to add the customer's name.

January 26, 2017

stellar service Rothrock really cares about their customers. I bought a Hyundai from them 2004 with 83000 miles that was 3400 dollars, and they gave me repairs of the More

by arrpaigio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Jan 26, 2017 -

Nucar Nissan of Allentown responded

Thank you very much for sharing your positive comments with us! It means a lot to us to know our team provided you with the above average customer service we always strive for and the you were completely satisfied with your car buying experience. It was certainly our pleasure to assist you and make sure you enjoyed your visit to our dealership. Thank you for your business and for recommending us to others. Enjoy your Hyundai!

January 14, 2017

awesome car best price in Lehigh valley Ed and Doc are Class A in the car business and can truly say they are the best. unbeatable price on a car i will have for years to come. would not g More

by Jared Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Long, Doc Hoffer
Jan 17, 2017 -

Nucar Nissan of Allentown responded

Jared, thank you for taking the time to leave us your review! We are thrilled to hear that Ed and Doc helped you have a wonderful experience during your visit with us. We appreciate your business, and look forward to seeing you again for all your service needs!

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