
Nucar Nissan of Allentown
Allentown, PA
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Worst service ever!!! My vehicle was involved in a front end collision in September after 2 months of repairs I got my truck back truck was running and driving perfectly bu My vehicle was involved in a front end collision in September after 2 months of repairs I got my truck back truck was running and driving perfectly but a month after I got the truck back noticed that truck will stall on bumpy roads. My vehicle was towed into Rothrock it sat at your for a week before a service technician could look at my vehicle. Technician looks at truck automatically says it needs a new alternator @$400-$700 just for the part I declined to have work done I picked up my truck drove it to autozone on my way home they preformed a charging system test and instantly noticed that one of the wires leading to the alternator was disconnected and the squealing noise I was hearing came from an idler pulley I purchased a nut to hold down wire to the alternator and a new idler pulley. Installed both and truck runs like new no squealing noise and vehicle isn't stalling anymore. More
Quick good price efficient our salesman Doc was very efficient and Curtious. Between him and Ed they where able to put us in our jeep at a very affordable price. Mike in the bus our salesman Doc was very efficient and Curtious. Between him and Ed they where able to put us in our jeep at a very affordable price. Mike in the business office had us in and out with paperwork in no time. Our overall experience was perfect it was our first time buying an auto where we did not have to spend the "whole day" or what seems to be a lot of time making an auto purchase. I cannot express the efficiency and proffesionalism of Rothrock team. We would defiantly recommend this dealership. Thank you all again for a great experience! More
Great customer service Jose and the rest of his team were very pleasant to work with. My boyfriend and I just stopped in to look at used cars after being told by another dea Jose and the rest of his team were very pleasant to work with. My boyfriend and I just stopped in to look at used cars after being told by another dealership that no one else could give me a better deal. Not only did I get a better deal I drove away with a new 2016 Dodge Dart with 51 miles on it right from the show room, not a used one. Jose and his team went above and beyond to get me this deal under the circumstances(the amount I owed on my other vehicle and no money down) we were working with. Wasn't my first choice for a vehicle but its a very nice car and I really like it and much better then me getting used like the last place told me I could only get. Jose never gave me false hope and from the beginning said we will make something work. If its not used then a new one. I enjoyed my experience here and will only do business with them from now on. Very professional and friendly sales people. More
Smooth and efficient lease process I went in to get a quote for a lease and test drove a Nissan Rogue. I already was leasing another vehicle but Mark made a good offer for leasing the 2 I went in to get a quote for a lease and test drove a Nissan Rogue. I already was leasing another vehicle but Mark made a good offer for leasing the 2016 Rogue. I ended up getting a very good deal from Mike, their finance manager. They took care of my current lease and they got me into a nice, new vehicle in a matter of hours. Very easy process, would definitely recommend them to anyone looking to get a new Nissan. Mark is brand new at the dealership but he walked me through the process and was able to answer my questions in a timely manner. More
Best For Business After being bullied by other dealerships, and having them bait and switch then proceed to bully me into buying a truck I didn't want . I walked into R After being bullied by other dealerships, and having them bait and switch then proceed to bully me into buying a truck I didn't want . I walked into Roth Rock looking for a used Truck as my last stop before calling it quits totally ! They not only under promised as to not get my hopes up to be shot down ,they delivered as I drove away in a brand new 2016 Dodge 1500 !!!! Thanks to Tommy Tatum and the Roth Rock Team.... More
good experience Bought a new Nissan Altima a few days ago. Was very pleased with the price and the amount we got for our trade. This is the third vehicle we have pu Bought a new Nissan Altima a few days ago. Was very pleased with the price and the amount we got for our trade. This is the third vehicle we have purchased here, and would definitely return in the future. More
Very smooth process I have purchased many vehicles and this by far was the easiest process yet. "Doc" was my sales person and he did an excellent job. I have purchased many vehicles and this by far was the easiest process yet. "Doc" was my sales person and he did an excellent job. More
Purchased new Versa Note. Very satisfied. Great car. Fair price. Tom Mandracchia did a really great job explaining every question we had. Very pleasant experience. Very Very satisfied. Great car. Fair price. Tom Mandracchia did a really great job explaining every question we had. Very pleasant experience. Very happy with Rothrock. More
Chris Andrews-great Ebay-er We were surprised when the fith-wheel we won on Ebay was at a car dealer! This was our first RV we drove from NH to PA and were a little nervous, Chr We were surprised when the fith-wheel we won on Ebay was at a car dealer! This was our first RV we drove from NH to PA and were a little nervous, Chris Andrews at Rothrock Motor Sales met us at the door and we never had one moment of discomfort or anxiety. Chris made this sale and transition as smooth as it could be! We were very grateful for his expertise! The guys at the service center there was very helpful and friendlyas well. Overall it was a great experience. Thank you Kevin and Terri More
Extremely pleasant/helpful from the start thru completion! Didn't get in the door before Doc Hoffer showed up and got me looking at some different options. While Doc was extremely thoughtful in supporting wha Didn't get in the door before Doc Hoffer showed up and got me looking at some different options. While Doc was extremely thoughtful in supporting what I was wanting to do, any employee I bumped into in the course of my search and purchase was pleasant and helpful as well. I made several visits to Rothrock, and when Doc was unavailable, his young assistant, Devin, proved to be just as pleasant and helpful. Devin was especially knowledgeable in demonstrating the technical and electronic advances available since my existing 2001 model. The Business Manager who completed the contract of sale was also most pleasant and helpful, and I am most apologetic for not being able to recall his name after all the assistance he provided. More