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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

January 13, 2017

Worst service ever!!! My vehicle was involved in a front end collision in September after 2 months of repairs I got my truck back truck was running and driving perfectly bu More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Moya, Craig Stecker
Jan 17, 2017 -

Nucar Nissan of Allentown responded

Thank you for taking the time to tell us about your experience with our team, Jason. We are pleased to know the issue with your truck is resolved, but we are sorry to know you are not satisfied with our dealership. We take your feedback very seriously and encourage you to reach out to our Service Manager, Patrick Jeffers, at 484-223-0571 so we can learn more about your visit. Thank you again for your feedback.

January 07, 2017

Quick good price efficient our salesman Doc was very efficient and Curtious. Between him and Ed they where able to put us in our jeep at a very affordable price. Mike in the bus More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the business office. , Ed Long, Doc Hoffer
Jan 11, 2017 -

Nucar Nissan of Allentown responded

Lorraine, we are so pleased to hear that we were able to exceed your expectations! Thank you for taking the time to share your awesome experience with us! We know that you'll love your new car, and we hope to see you back in here for any and all of its future servicing needs as well!

January 03, 2017

Great customer service Jose and the rest of his team were very pleasant to work with. My boyfriend and I just stopped in to look at used cars after being told by another dea More

by Shoop, W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There also was a Brian that worked with Jose but not sure his full name. Also very helpful in my situation. , Michael Akutah, Jose Baret
Jan 05, 2017 -

Nucar Nissan of Allentown responded

We're glad to have gotten you into a better deal for you and the opportunity to work with you! Our staff aims to provide a comfortable experience, so when your situation came up, our team was happy to lend a hand and see where we can provide. Congratulations on your new Dart and thank you for taking the time to tell us about your great experience with Jose!

December 29, 2016

Smooth and efficient lease process I went in to get a quote for a lease and test drove a Nissan Rogue. I already was leasing another vehicle but Mark made a good offer for leasing the 2 More

by HondaCustmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Topiarz, Michael Akutah
Dec 30, 2016 -

Nucar Nissan of Allentown responded

We're so happy we could help you through this decision process and make your visit pleasant! Thank you for choosing to visit us here at Rothrock Motors and for taking the time to leave us this kind review. Congrats on your new ride and visit us again sometime soon!

December 20, 2016

Best For Business After being bullied by other dealerships, and having them bait and switch then proceed to bully me into buying a truck I didn't want . I walked into R More

by Dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tommy Tatum
Dec 21, 2016 -

Nucar Nissan of Allentown responded

Dan, thank you so much for your kind comments and rating! We are thankful to have been able to provide you with a positive experience while shopping for a vehicle. We strive to provide an honest and comfortable buying experience for our customers and are glad you experienced that. We hope you will choose Rothrock again next time!

December 18, 2016

good experience Bought a new Nissan Altima a few days ago. Was very pleased with the price and the amount we got for our trade. This is the third vehicle we have pu More

by travelinggirl 52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom M
Dec 21, 2016 -

Nucar Nissan of Allentown responded

Thank you so much for your feedback! We are glad that you chose Rothrock as the place to purchase your Nissan Altima and are glad we were able to provide you a great experience. We hope that you stop back by for your cars regular maintenance!

December 07, 2016

Very smooth process I have purchased many vehicles and this by far was the easiest process yet. "Doc" was my sales person and he did an excellent job. More

by Mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Hoffer
Dec 07, 2016 -

Nucar Nissan of Allentown responded

Thank you for the excellent review, Mick! Doc's very good at finding the right fit for our customers and he'll be very appreciative to hear the compliments you had in your experience with him. Congratulations on your new car and welcome to the Rothrock family!

November 10, 2016

Purchased new Versa Note. Very satisfied. Great car. Fair price. Tom Mandracchia did a really great job explaining every question we had. Very pleasant experience. Very More

by CHICKSTER
Recommend Dealer
Yes
Employees Worked With
Tom Mandracchia
Nov 10, 2016 -

Nucar Nissan of Allentown responded

It means a lot to us to see you so satisfied with your experience! Tom will be very appreciative of the comments as well. Congratulations on your new car and welcome to the Rothrock family!

October 31, 2016

Chris Andrews-great Ebay-er We were surprised when the fith-wheel we won on Ebay was at a car dealer! This was our first RV we drove from NH to PA and were a little nervous, Chr More

by Terri Getty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the guys in the service bay who helped us pump up the trailer tires and knew what they were doing, Chris Andrews
Nov 01, 2016 -

Nucar Nissan of Allentown responded

How awesome, Terri and Kevin! Our team aims to provide absolute customer satisfaction when it comes to assisting our customers, so we're glad to see you satisfied with Chris's help. Congratulations on your new addition and thank you for taking the time to review us!

October 26, 2016

Extremely pleasant/helpful from the start thru completion! Didn't get in the door before Doc Hoffer showed up and got me looking at some different options. While Doc was extremely thoughtful in supporting wha More

by Steve and Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin ?, a most pleasant, helpful, and knowledgeable apprentice., Doc Hoffer
Oct 27, 2016 -

Nucar Nissan of Allentown responded

Thank you for the excellent review, Steve and Sue! Providing the right information, especially the new technology in the cars we sell, is an important facet to us that we make sure our guests are getting the right fit for their needs. We're glad to see that Doc and Devin were able to help you through every bit to make your experience as pleasant as possible. Congratulations to the both for you on your new car and welcome to the Rothrock family!

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