Nucar Nissan of Allentown

i wanted to go to a close dealer to my home incase something i went to closest Dodge dealer from my house. My only complaint was the amount of time it took for my car to actually get to me. The online monitoring i went to closest Dodge dealer from my house. My only complaint was the amount of time it took for my car to actually get to me. The online monitoring never was accurate, intact even now i have my car the online link says it is still in Shipping. i waited over 5 months for this car that i couldn't order till this year. I have about 30 days left before the new cars come out. I sort expected some kind of saving from the dealer for the wait of this car. The longest was supposed to be 8 weeks. How can entire car be built in 8 weeks but matching paint took almost twice as line. Could the deanship have delivery even by offering me a loaner car for the month of June? The car should have been here by May 31. I also can run my smart radio in the car, because I didn't get the owners manual for the car to look up how the entire system works. More

Salesman review Matt was enthusiatic and welcoming. He knew everything there was to know about the car I bought. Worked thru the entire deal, and offered his assistan Matt was enthusiatic and welcoming. He knew everything there was to know about the car I bought. Worked thru the entire deal, and offered his assistance if I have any questions or concerns at a later time. That is a nice thing to know. Most places just sell you something and you never see or hear from them again. thank you Matt, you certainly have the people skills to do what you do. Patty Fahringer More

EXCELLENT SERVICE! Overall, our experience was excellent! Brendan was EXTREMELY helpful. I originally spoke with Brendan Kelly on the phone, he LISTENED TO EVERY DETAIL Overall, our experience was excellent! Brendan was EXTREMELY helpful. I originally spoke with Brendan Kelly on the phone, he LISTENED TO EVERY DETAIL that we wanted in the car that we were looking for....and he got back to me with answers in a very timely manner. Everything was handled very professional......and I would HIGHLY RECOMMEND Rothrock Dealer and BRENDAN KELLY to anyone who is looking for a vehicle:) Sincerely, Mark & Dawn Weisser More

Best Deal Ever With Superb Service We purchased our new Dodge Ram Express Crew Cab from Rothrock Dodge. Matt Kunsman was our sales representative. Matt listened intently to our reques We purchased our new Dodge Ram Express Crew Cab from Rothrock Dodge. Matt Kunsman was our sales representative. Matt listened intently to our request for features we wished to have in our Ram. He was friendly and down to earth. Matt was knowledgeable and professional. We felt as though we were talking to someone we had known for years! Rothrock had exactly what we were looking for on their lot, with dozens of vehicles and options to choose from. We were provided excellent value for our trade and the lowest interest rate of any dealer we had visited. While our paperwork was completed, we enjoyed a comfortable environment while waiting in the showroom. Every employee we encountered was friendly and helpful and exceedingly professional. We were taken through the purchase of our vehicle by a team of associates in the sales, management, appraisal, finance and delivery of our Ram. All of these individuals worked seamlessly together to make our purchase smooth. Weston intricately explained the details of our financing with patience and professionalism. Dawn jumped right in the truck with us to break down all of it's functions and knobs and familiarize us with everything in the vehicle. We had spent our morning at another dealership with whom we had spent three days negotiating and driven an hour and a half to finalize the deal. We were met with too many unexpected changes upon our arrival.... Our trade suddenly went down, our payment and interest rate went up... The vehicle was dirty upon arrival and accessories that we had ordered were unistalled. Then... We came to Rothrock! We cannot believe the difference Rothrock has made. We will recommend Rothrock to EVERYONE who wants to know where to go for their next vehicle. We cannot say enough about the superior service, quality, and professionalism at Rothrock! To top it off, we also have free lifetime inspections and oil changes for one year! Go to Rothrock before you check any other dealerships.....we are thrilled! James and Christine 7/3/2014 More

Satisfaction with Dealership/Sales Consultant We have bought a number of new vehicles at Rothrock within the last 7+ years. When we were looking to trade in our Jeep Liberty (which we purchased a We have bought a number of new vehicles at Rothrock within the last 7+ years. When we were looking to trade in our Jeep Liberty (which we purchased at Rothrock) for something with better gas mileage, we automatically thought of going to Rothrock. We have a dealership in our town (Rentschler in Slatington), and we did look there; however we always knew we would end up at Rothrock to purchase. We have dealt with Jose as our Sales Consultant for almost all of our new vehicles purchases in that time frame. He is beyond helpful, friendly, and definitely knows what he is doing. He works with us until we get the deal we feel we deserve. I would, and have, recommended both Rothrock and Jose to people that have told me they're thinking of purchasing a new vehicle. I know for a fact that we will continue to deal with Jose for as long as he is at Rothrock. Thanks!!! More

Ms Robin Joy McNeely I would never buy a car anywhere else this dealership does everything to get your business and keep it I tell all my colleagues to go there first be I would never buy a car anywhere else this dealership does everything to get your business and keep it I tell all my colleagues to go there first before any place More

3rd Vehicle Purchased Here This is the 3rd vehicle purchased from Rothrock. After our first purchase in 2007 when it was time in 2010 for another new car for the family Brendan This is the 3rd vehicle purchased from Rothrock. After our first purchase in 2007 when it was time in 2010 for another new car for the family Brendan Kelly was our first contact choice...and here we are again in 2014. Brendan is competent, knowledgable and easy to work-no hard pressure and always able to listen to the requests of me, his customer, to make a great deal. When 2 friends were having a very different experience with another local dealer I recommended Rothrock and they came away satisfied and, oh by the way, with a new vehicle. More

Happy Repeat Customer Since 1996 We have purchased 5 cars from Rothrock since 1996. Last night I visited their new facility for routine service on our 2012 Nissan Murano. The new buil We have purchased 5 cars from Rothrock since 1996. Last night I visited their new facility for routine service on our 2012 Nissan Murano. The new building was very comfortable, clearly designed to improve the customer experience. I worked with Dan Fritzinger, who had been helpful to us in the past. Owner Dean Rothrock also spent considerable time visiting with me. We talked about his plans for the dealership, and some interests that we share. We had first met when we purchased the Murano, a year and a half ago. It was amazing that he remembered details of our original conversation, as if it was yesterday. He made me feel as if I was a real friend. The best assurance of a genuine commitment to customer satisfaction is knowing that people truly care, listen, and do what it takes. We have no doubt that if we ever have a problem, it will be solved. When the time comes to buy another car, we will not even have to think about going anywhere else. We appreciate the quality of our Rothrock cars, and look forward to many more years of working with their great staff. More

Very satisfied with our purchase! Working with Kyle Kelly was fantastic! We had a lot of laughs and he's very knowledgable about the challenger we purchased. All out great time and buy Working with Kyle Kelly was fantastic! We had a lot of laughs and he's very knowledgable about the challenger we purchased. All out great time and buying experience! More