Nucar Nissan of Allentown

Great Experience! Had a great experience.. Pick Marty and you will see how great it is to buy a car.. Dealership is tremendous so there are a lot of cars to choose. Had a great experience.. Pick Marty and you will see how great it is to buy a car.. Dealership is tremendous so there are a lot of cars to choose. More

Extraordinary Experience Working in customer service for a good portion of my life, I have developed very specific expectations of how I feel the consumer should be treated. K Working in customer service for a good portion of my life, I have developed very specific expectations of how I feel the consumer should be treated. Knowing the stereotype of used car salesmen and being a very passive person, I was immediately intimidated by the idea of car shopping. After looking at a couple of cars elsewhere and feeling the pressure of the typical hard sell, I found myself at Rothrock a few days ago expecting the same song and dance. I was mistaken. My experience started out with Anita, who was incredibly personable and ended up with Jose walking me through every last detail of how my car works (and even surprising me with a feature I had not previously noticed). Unlike my prior experiences, there was not one moment where I felt like Jose wanted me to drive the car off the lot unless I was entirely in love with it. During my test drive I was able to drive the car and get a feel for it without someone trying to shove it down my throat. Jose answered any questions I had, but allowed me to really enjoy the moment while he and my boyfriend talked about some of their common interests. In case you can't tell where this is going, I left with the car that night and have loved it ever since. The following day I noticed a discrepancy in my paperwork; it was handled promptly and with genuine concern. The exceptional customer service I received at Rothrock took an already exciting event and made it a truly unforgettable experience. I now know why every car I have ever known my grandparents to drive has come from Rothrock. Thank you Jose! More

The First Dealer EVER That Prompted Me To Write A Review When looking for a very specific Cadillac ATS, I shopped hard online and was torn between a new vehicle and several year-old ones that I found. I call When looking for a very specific Cadillac ATS, I shopped hard online and was torn between a new vehicle and several year-old ones that I found. I called Rothrock and was greeted by a very friendly Jose Baret who worked incredibly hard to get me the information I was looking for. In order for me to go the used route, I walked into the dealership with perhaps an unreasonable expectation of what I was willing to pay and what I needed for my trade. If they played games or weren't able to work with me, I was simply going to go buy the new vehicle I had driven at another dealership. Jose was awesome, he and Kevin Doddy helped figure out a way to make the transaction work in my budget and were extremely honest and professional in every way - sincerely some really good guys. Brian Amill, the finance manager (another really sharp guy) finished my experience in the best possible way, staying well after closing to help finish up the paperwork and presented me with the keys to my new vehicle. As a former general manager of a large commercial truck dealership, I am very familiar with dealers and their often sleazy reputation. I can tell you that there is a distinct difference at Rothrock and I am proud to recommend them to anyone looking for a no-nonsense partner to help them find the perfect vehicle at a perfect price! More

This was the best experience buying a car that I have ever had. I had gone to two other dealerships and walked away because their service was terrible. From the time I arrived I was treated with respect ever had. I had gone to two other dealerships and walked away because their service was terrible. From the time I arrived I was treated with respect and kindness. I called in the morning and my salesman went out to the lot to confirm the vehicle I wanted to look at was in fact on the lot and available for purchase. When I arrived he greeted me, asked a few questions and then brought the car to me. There was no nonsense to try and get me to purchase a more expensive car or bait and switch like other dealerships. He took the time to go over all the features of the car. He even allowed me to make sure my sons mobility chair would fit in the back. After a test drive we sat down to negotiate. It was not as scary as I anticipated. They stood by the price that was quoted to me via email and I got a fair price on my trade in. In a matter of a couple hours the car was prepped, the documents signed and I was on my way. I left very happy with the car I purchased and the price I paid. Best dealership ever! More

Rothrock is the only dealership in the Lehigh Valley that isn't still using 70's and 80's sales tactics. They are friendly, knowledgeable and they don't pounce on you when you walk in the door, and they don' isn't still using 70's and 80's sales tactics. They are friendly, knowledgeable and they don't pounce on you when you walk in the door, and they don't badger you to death with followup calls. They have a large inventory and usually will have whatever you are looking for. I have bought 2 vehicles from them and the salesman, Brendan Kelly is the best I have worked with in a long time. He knew exactly what I wanted and within 2 days had me driving off in a brand new Ram 1500. Good work considering I have always been a die hard Silverado guy. Overall -very happy. More

This place was the best card dealership i have ever been to. I was looking for a jeep wrangler all over the Leigh Valley and have been to count less dealers. all with way over priced Jeeps and who wanted to to. I was looking for a jeep wrangler all over the Leigh Valley and have been to count less dealers. all with way over priced Jeeps and who wanted to give me way less for my trade. once i got to Rothrock, I got great service right way. Matt was very knowledgeable about everything ! towards the end i was trying to think of questions to stump him on but could not get any to save my life. but when we go for a car it all comes down to the numbers right ? They where Fantastic !!!! I got a jeep i LOVE and a Great price. They also Gave me more then the KBB value on my trade. I was so happy! but they did not leave me hanging once i bout the Jeep. There Service is out standing and there are so many perks with joining the Rothrock Family. I am Very proud to say that i have found a car dealership that is more about customer service then anything. I can say this much i will be going back your years to come. More

I was a first time buyer who was nervous and apprehensive about making such an important investment. Doc made my experience wonderful and informed me in great detail of all of my options! The most admirable about making such an important investment. Doc made my experience wonderful and informed me in great detail of all of my options! The most admirable characteristic about Doc was his honesty. I had my heart set on a used Jeep! He refused to sale it to me because it needed far to many repairs! He told me he'd rather lose a sale than give me a piece of junk! It keep me abreast of the inventory and selected cars I personally would be interested in. Doc stayed within my price range and now I am the proud owner of a beautiful, safe, reliable Nissan! The customer service and honesty can't be beat! I will personally go to no other dealership! More

I recently just worked with Brendan Kelly yesterday and had a great experience. Even though I was there for a few hours the time flew by. Brendan paid attention to what I wanted and showed me all options had a great experience. Even though I was there for a few hours the time flew by. Brendan paid attention to what I wanted and showed me all options to ensure I got the best deal. Brendan has helped my family for the last 2 years and consistently provides great customer service. I know I can count on Brendan for a quality vehicle and friendly experience. Being a younger buyer, working with Brendan made me feel comfortable relating to someone closer in age. I would recommend anyone to Brendan. More

Brenden provided good communication and really helped to find me the vehicle that I was looking for. He provided me with the programs that they had out there and there wasn't any pressure put on me to pur find me the vehicle that I was looking for. He provided me with the programs that they had out there and there wasn't any pressure put on me to purchase. More