
Nucar Nissan of Allentown
Allentown, PA
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My wife and I previously purchased a Nissan from Rothrock in 2010 and have always been impressed with their service thereafter. So when we decided to move up to a bigger vehicle, we chose a new 2013 Durango in 2010 and have always been impressed with their service thereafter. So when we decided to move up to a bigger vehicle, we chose a new 2013 Durango. From the moment we got on the lot and met Shayne and Willie on Saturday for some information and upon returning on Wednesday and meeting Jose, Steven, and Frank, the experience was golden. Jose allowed my wife and I a truly stress free experience and not to mention we got a great deal on the trade in of our old Nissan. They really try to take care of their returning customers and it made the experience all the more worth it. I would recommend that if you are looking for a new car to go to Rothrock and ask for Jose by name. He will take care of you and look out for you at the same time. It was also really nice having conversations with Steven and Frank upon closing the deal. We look forward to many years enjoying our Durango, servicing our vehicle there, and becoming third time buyers later down the line. Thanks Rothrock! More
My husband and I had looked at the cars we were most interested in at the car show, on-line and, once we decided on a Dodge, at the cars on Rothrock's lot. We were stuck between two cars, a Charger and interested in at the car show, on-line and, once we decided on a Dodge, at the cars on Rothrock's lot. We were stuck between two cars, a Charger and a Challenger, and Barry was very helpful and understanding. He knew it was going to be a difficult decision for us so he showed us everything about both cars and explained all their features never leaning toward one or the other but allowing us to make the decision without feeling pushed. More
what a great staff! from the second I entered the dealer I was greeted by many smiling faces, people were welcoming me and shaking my hand. i then let them know my price range and what i was looking for,i w I was greeted by many smiling faces, people were welcoming me and shaking my hand. i then let them know my price range and what i was looking for,i was then introduced to Anthony Manly, he should be rewarded for his customer service skills! from the very first minute he made me feel so comfortable! he showed me many vehicles, they all fit my search he then showed me a dodge caliber, we test drove it, he explained all the features the car included, with in a few hours and the knowledge he gave me, i made my deposit on the car and purchased it the next day! steven Castillo was also very helpful explaining all warranty info. great job guys! ill be sending people your way!!! More
This is the 4th new vehicle that I purchase from Rothrock, and just as the first one I had a great experience along with a great and fair deal. The staff I dealt with (from the sales reps to the Sa Rothrock, and just as the first one I had a great experience along with a great and fair deal. The staff I dealt with (from the sales reps to the Sales and Finance Managers) was friendly, courteous, patient, and professional, always willing to listen and work with me to ensure my total satisfaction. The primary sales rep was Matt Kunsman, and he was a very helpful, knowledgeable, and friendly young man who followed-up and attended to all my needs/concerns during the purchasing process. Overall I'm very happy and very satisfied with Rothrock Motor Sales and its top-notch staff, I would highly recommend them and no doubt they will be first on my list for any potential future purchases. More
I needed a new car since my old car was very undependable. I had been to all the dealerships in the valley (toyota,honda,subaru,mazda). I had test driven so many cars but I just didn't get that undependable. I had been to all the dealerships in the valley (toyota,honda,subaru,mazda). I had test driven so many cars but I just didn't get that feeling that I wanted to buy any of them. One morning, on my way to work, I was driving down I-78 and my car stalled as it did some mornings but this time i was almost in a horrible accident with an 18 wheeler. I decided that weekend I would buy a new car. I went to Roth Rock and test drove the new 2013 Nissan Altima and absolutely loved it! I got that feeling i was looking for and I couldn't be happier with my decision. More
The worse of the worse when it comes to service the techs don't know their own Nissan brand vehicles can't admit they made mistakes, do not buy extended coverage because they will not honor it and lastly don don't know their own Nissan brand vehicles can't admit they made mistakes, do not buy extended coverage because they will not honor it and lastly dont expect Rothrock motors to follow up on any recalls issued from Nissan and most of all do not talk with any of their reps in public place because they will only lie to you More
I recently purchased a 2014 Jeep Grand Cherokee from Rothrock. Matt was my sales consultant. He was awesome! He was extremely helpful and was able to answer all of my questions and concerns about the Rothrock. Matt was my sales consultant. He was awesome! He was extremely helpful and was able to answer all of my questions and concerns about the vehicle. He was highly accommodating and did everything possible to make the process simple and enjoyable. The entire Rothrock team was very friendly and knowledgable. I would recommend Matt and the entire staff to my family and friends. I look forward to doing business with them again in the future! More
We Traveled from Scranton down to Rothrock Just for the value however once we were greeted by Matt Kunsman we had an amazing experience. Matt went above and beyond the call of duty to get us into our Jeep value however once we were greeted by Matt Kunsman we had an amazing experience. Matt went above and beyond the call of duty to get us into our Jeep Compass. Even though we had a few issues along the way (not Rothrock's fault at all) he made sure to take great care of us and really made us feel like we were part of the family. I would HIGHLY recommend Rothrock and Matt to anyone who is looking to purchase a new vehicle. More
Barry Camfield is a very knowledgeable and courteous Salesman. He proved to be well versed in all info regarding the Dodge Ram 1500. He was easy to work with and answered any questions we had while not Salesman. He proved to be well versed in all info regarding the Dodge Ram 1500. He was easy to work with and answered any questions we had while not rushing us. He maintained a professional demeanor at all times.We would highly recommend Barry to our friends and family. Mr. Camfield demonstrated to us that he most definately is an asset to your organization. BTW my husband and I love the Dodge Ram 1500 and many people have commented on the color..Thanks again for your service..............Dan and Carol Motroni Upper Macungie PA More
Overall, I was thoroughly pleased with the entire experience, representatives were very helpful in every aspect of the transition into my new vehicle. Couldn't have asked for more and definitely look experience, representatives were very helpful in every aspect of the transition into my new vehicle. Couldn't have asked for more and definitely look forward to dealing with them again in the future! More