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Nucar Nissan of Allentown

Allentown, PA

Overview
Reviews
4.7
5,143 Reviews
Call Dealership (610) 778-0048
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1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

July 30, 2023

Great! Robbie was attentive and informative and fair Would go back to dealership again For sure More

by Lori428
Recommend Dealer
Yes
Employees Worked With
Robbie
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

Thank you for highlighting our staff! We are glad to hear that Robbie was attentive, informative, and fair with you! Have a great day!

July 30, 2023

It's professional atmosphere is very good. The distance is also very convenient for me . More

by kouyateh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton, Mario Sessanta
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

We are glad to hear that our atmosphere is professional and good! We hope you have a wonderful day!

July 30, 2023

Waited 3 hours for new tires and oil change at a sit and wait appointment. After 2 hours of waiting I had to go find someone to get an update. In my opinion this is far from good customer service. More

by MBuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simone McErlean
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

Thank you for bringing you experience to our attention. We would like the opportunity to speak with you, and try to restore your confidence in our business. At your convenience, please call our General Manager, Ron Carl, at 484-223-0554, so we may personally address your concerns.

July 30, 2023

The recall service was easy to schedule, the service was fast efficient. Why is there a minimum words for a survey? More

by 2JESUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

Thank you for your positive review! We are glad to hear that everything went smoothly with your service!

July 30, 2023

Great service …. Easy to work with … this is now our third vehicle with rothrock and our second with Wesley! Thanks! More

by giando.j7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

We thank you for your continued business with us! We hope you enjoy your new vehicle and hope to see you again!

July 30, 2023

great place great experience great great great great great great great great great great g More

by davehydro0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Burke
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

Wow! Thank you so much for the kind words about our great dealership! We hope to see you again in the future!

July 30, 2023

Customer-orientated, friendly, knowledgeable, and attentive employees. Very clean, healthy environment. Great deals and impeccable assistance More

by TAUSCHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon from Financial? 5 stars , Brendan Kelly
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

Thank you for such an amazing review! We are glad to hear that our staff was friendly, knowledgeable, and attentive!

July 30, 2023

Our sales person was very helpful and not pushy, and I very much appreciate that. More

by Tod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie.
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Jul 31, 2023 -

Nucar Nissan of Allentown responded

We appreciate you highlighting our staff who work hard to make every customer feel welcome and comfortable! Thank you for your business and we hope you have a great day!

July 29, 2023

For the year that I've owned my vehicle and dropped off 6 times in a year I was treated like I was an idiot I was lied to about finding results and ordering parts and have the 6th visit in less then 1 year o More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Sessanta
Report | Print
Jul 31, 2023 -

Nucar Nissan of Allentown responded

Margaret, we appreciate you taking the time to leave us your feedback, and are sorry to hear that you have been disappointed with your service visits, as we strive to provide 5-star customer experience for every visit. If you are willing, please call our General Manager, Ron Carl, at 484-223-0554, so we may try to restore your confidence in our business.

July 29, 2023

The service and professionalism I received from Mario was great. I was notified as soon as my car was ready. More

by SgtRuben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Report | Print
Jul 31, 2023 -

Nucar Nissan of Allentown responded

Thank you for highlighting the staff members that helped you during your time at Rothrock Motors! Have a great day!

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