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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

May 01, 2023

Service manager Rodney at Rothrock Nissan was able to resolve the issue with my GTR.Guys in the detailing department did an awesome job as well!Thanks again Rodney! More

by Mamapinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
May 17, 2023 -

Nucar Nissan of Allentown responded

Thank you so much for your review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Rothrock Motors in the future!

May 01, 2023

I'm so glad I went to Roth Rock for my new car purchase, they assist me with the choice and gave me great deal, I would advise anyone them if you ever a car you won't regret it. More

by herode73
Recommend Dealer
Yes
Employees Worked With
Christina Pinho
May 17, 2023 -

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Rothrock Motors! It's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in, and we look forward to seeing you again next time!

April 29, 2023

Excellent customer service! Dan at Rothrock was so easy to work with and we couldn’t be more pleased! More

by Lady in white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAN FINE
May 18, 2023 -

Nucar Nissan of Allentown responded

Thank you for your kind words. At Rothrock Motors, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

April 28, 2023

Good afternoon. Your people at RothRock are excellent. It was late when I arrived and no one showed any agitation. Toward the end of the day everyone wants to go hom More

by tyrex.fogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Charlene Kratzer, Chelsea Norton
May 18, 2023 -

Nucar Nissan of Allentown responded

Hello! We really appreciate your kind words! This is what we strive for here at Rothrock Motors. We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

April 28, 2023

Promp courteous good work quick turn around service admon was wonderful good good good good! More

by bobheil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton
May 18, 2023 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave such a kind review of your experience here at Rothrock Motors. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to working with you again in the future.

April 27, 2023

6 months and the engine went. This put such a burden on my families lives. Do the right thing. We have reached out over and over for a solution or compromise. Literally waiting on More

by SDIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Baret
May 11, 2023 -

Nucar Nissan of Allentown responded

Thank you for sharing your experience. Any used car we sell goes through a thorough inspection process, so we are sorry that you are experiencing problems now, and that more cannot be done. Please do not hesitate to reach out to our General Manager, Ron Carl, at 484-223-0554, if you have any additional feedback. Thank you.

April 27, 2023

Sales personnel were very pushy. I felt accosted. I like to think things over, but there was strong insistence that I make the purchase THAT DAY. They would not take my credit card More

by mrstyre
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Julian. Sheldon Simpson
May 11, 2023 -

Nucar Nissan of Allentown responded

Thank you for bringing your experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. At your convenience, please call our General Manager, Ron Carl, at 484-223-0554 so we may personally address your visit. Thank you.

April 27, 2023

The service lady Simone is very polite and helpful always had a good experience Will bring car back More

by Brothersexthome
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
May 19, 2023 -

Nucar Nissan of Allentown responded

Thank you for the positive review! We're so glad that you enjoyed your time with us at Rothrock Motors, and we look forward to serving you again in the future!

April 27, 2023

Very good. The waiting area is comfortable and clean. Everyone is friendly. Very good. The waiting area is comfortable and clean. Everyone is friendly. I like c More

by brianhd18032
Recommend Dealer
Yes
Employees Worked With
Colleen
May 19, 2023 -

Nucar Nissan of Allentown responded

Thank you so much for the 5-star review! We are glad to see you had a positive experience visiting Rothrock Motors. We hope to work with you again in the future!

April 26, 2023

Found me the vehicle I wanted, and made the buying process VERY easy and painless. Highly Recommend Wes and the whole Sales Team! More

by cprroadtour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell, Kevin Podratz
May 19, 2023 -

Nucar Nissan of Allentown responded

Thank you for the kind words! We very much appreciate the shout-out! Please let us know if there is anything else you need, and enjoy your new car! - Your Rothrock Motors team.

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