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Nucar Nissan of Allentown

Allentown, PA

Overview
Reviews
4.7
5,143 Reviews
Call Dealership (610) 778-0048
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1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

April 22, 2023

Mario was helpful even though he didn’t fix my Jeep he made sure all of the recalls were taken care of. They found more wrong with my vehicle than I brought it in for to be repaired. The estimate they gav More

by dinasnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
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May 09, 2023 -

Nucar Nissan of Allentown responded

Thank you so much for your review! We always want to hear back from our clients and we're glad you had such a positive experience with our team at Rothrock Motors! We're looking forward to your next visit with us!

April 21, 2023

I came in for an oil change. The service representative was attentive to my needs and quick. The oil change was done in less than 30 mins More

by PCEICHELBERGER@GMAIL.COM
Recommend Dealer
Yes
Report | Print
May 09, 2023 -

Nucar Nissan of Allentown responded

We're glad everything was completed quickly and to your satisfaction! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!

April 21, 2023

Great experience buying. Looking forward to working with the body shop to have delivery damage repaired. More

by frony225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz, Matt Burke
Report | Print
May 09, 2023 -

Nucar Nissan of Allentown responded

Thank you so much for your review! We're glad that you had a good experience with us. Please feel free to reach out to us if there's anything else we can do for you in the future!

April 20, 2023

Easy buyout of my lease. Sheldon was the best. I will be back for more. More

by 19PUZZLER58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spence Moran, Mario Sessanta
Report | Print
May 12, 2023 -

Nucar Nissan of Allentown responded

Thank you so much for your positive review! We're glad to hear that you had a great experience with us at Rothrock Motors. We sincerely value your business, and look forward to seeing you again!

April 20, 2023

Great salesman. Everyone was professional in selling me my new Altima. Thanks again Garrett BILL More

by smereczynskyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz, Garrett Gouger
Report | Print
May 09, 2023 -

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! We're glad to hear that our team was able to help you find a vehicle that fits your need. Congratulations on your new car and we hope you'll keep enjoying it!

April 19, 2023

The dealership was very organized and catered to my needs of service. Everyone was pleasant and welcoming. and my sales man was in point and provided perfect service. More

by lrgonzalez06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
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Apr 19, 2023 -

lrgonzalez06 responded

Great Service.

April 19, 2023

Always busy, make sure you pack a lunch. Service folks are nice but the service is very slow. More

by mtamn616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Norton
Report | Print
May 11, 2023 -

Nucar Nissan of Allentown responded

We appreciate your feedback, and are disappointed to hear your service experience is was slower than expected. We have passed this along to our team to try and make sure we don’t have this same issue in the future. Thank you.

April 18, 2023

I had no appointment. Simone was the advisor. She did an excellent job keeping me informed on my service. The car was completed in 2 days! More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Report | Print
May 12, 2023 -

Nucar Nissan of Allentown responded

Thank you for the review! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Rothrock Motors and we hope to see you again!

April 18, 2023

Helpful receptionist. Great service. Will recommend u and will return if I need anything. Thank you for ur help. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
Report | Print
May 12, 2023 -

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Rothrock Motors! It's great to hear you had a great experience with us. Thanks for stopping in, and we look forward to seeing you again next time!

April 17, 2023

Everybody was great. The tech Nate took time to talk with me personally, not to many techs will take the time to do that. The parts Manger Greg also went out of his way More

by eeze123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg David, Mario Sessanta
Report | Print
May 12, 2023 -

Nucar Nissan of Allentown responded

Thank you for your positive feedback about your recent experience with the team here at Rothrock Motors! It's great to hear how much you enjoyed working with our team. Our team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. All the staff will continue to work hard to provide great customer service for each visit. Thanks for us giving the opportunity to serve you, and we look forward to seeing you back again next time!

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