Nucar Nissan of Norwood

Service/sales Everyone was friendly and great customer service. Had remote start and heated seats installed. It was done fast and was given a car to use while work Everyone was friendly and great customer service. Had remote start and heated seats installed. It was done fast and was given a car to use while work was being done. More

Great Very respectful and professional Very easy to buy a car and helpful when I finally bought it. Carlos was a great sales man and helped me out a lot on Very respectful and professional Very easy to buy a car and helpful when I finally bought it. Carlos was a great sales man and helped me out a lot on buying my first car More

15k mile check up Matt was awesome taking care of all my issues ! As was everyone else I encountered such great customer service ! Definitely will come back again for s Matt was awesome taking care of all my issues ! As was everyone else I encountered such great customer service ! Definitely will come back again for service! More

I had a tre problem which your support team fixed asap Your supportperon placed my car in an accelerated route to geting the tires checked out and a nail was removed from one of the tires avoiding a more s Your supportperon placed my car in an accelerated route to geting the tires checked out and a nail was removed from one of the tires avoiding a more serious problom down the road. Great service as well as professional interaction....Bill Cummings More

Great service experience Gabriel is a very competent, non-pushy service advisor. Add to that a comfortable waiting area and free cookies! I know my Nissan will be in good hand Gabriel is a very competent, non-pushy service advisor. Add to that a comfortable waiting area and free cookies! I know my Nissan will be in good hands unlike the street side oil change places and the prices are competitive. Love it. More

Easy buying experience Great experience with the salesperson overall. The only disappointing part is that we live in RI but bought used in MA. I have to go to a station in Great experience with the salesperson overall. The only disappointing part is that we live in RI but bought used in MA. I have to go to a station in Cranston during the weekday between 10-2 for a VIN check, then they will submit the registration docs to RIDMV and then I’ll get my inspection sticker. Thought if we bought from a qualified dealer we wouldn’t need to go through any of this nonsense. Very inconvenient. More

Poor Service I specifically brought my car in with a heating issue, the service technicians acted disinterested and I had to repeat myself several times; which was I specifically brought my car in with a heating issue, the service technicians acted disinterested and I had to repeat myself several times; which was not appreciated. Marvin took over my service on Wednesday, and wasn’t given the report from Tuesday evening from the person who wrote up the service ticket. I felt like I was being treated as a “dumb female “, but in fact I have a masters in science and I thoroughly understand gas laws. I believe I have a crack in one of the lines and coolant is leaking. The issue is still not resolved, my car is blowing cold air. I was not satisfied with the brush off Dan the service manager gave me either. My car should have been kept and further diagnostics should have been performed. More

Could have done better My biggest issue on why score wasn't perfect was Lisa in finances not being straight forward with me from the beginning. My last transaction with Clay My biggest issue on why score wasn't perfect was Lisa in finances not being straight forward with me from the beginning. My last transaction with Clay went perfectly this was not my favorite dealership any longer will pay my next car some where else. More

Financial tried to add 4000 dollars to my final balance After they tried to add 4000 dollars to my final balance to my car with out my permission they still ended up slipping in a extra 500 dollars they fir After they tried to add 4000 dollars to my final balance to my car with out my permission they still ended up slipping in a extra 500 dollars they first came back and said we forgot to add 500 for dealer fees then when everything was all set and done they added the 500 plus another 500 to the agreed payments I’m planning on going on social media and expressing my experience my boy is graduating from marketing and he is going to help me tell others my experience unless you want to fix the problem then I will have no other choice I don’t blame this on my car salesmen it was finance my car salesman was a really nice guy if you want to discuss fixing this before my boy helps me I will wait 2 weeks More

Not happy with inspection services Didn't feel welcomed when I was trying to receive inspection sticker had to search for truck in the cold was told was in front. Didn't feel welcomed when I was trying to receive inspection sticker had to search for truck in the cold was told was in front. More