Nucar Nissan of Norwood

Jesus Alvarez He gave excellent service in a very professional manner.. I would highly recommend him because he was attentive and explain in advance the things tha He gave excellent service in a very professional manner.. I would highly recommend him because he was attentive and explain in advance the things that needed to be done on my Nissan Juke. He also informed me what my car will need in the future. More

Transmission problem Needed to change the transmission of the car, was still under warranty. Service took four days to do the work and I was given a rental car. Better Needed to change the transmission of the car, was still under warranty. Service took four days to do the work and I was given a rental car. Better than expected, I was told it would take about a week. More

Scheduled maintenance Excellent, friendly and professional service. I was greeted promptly by Jesus Alvarez. He immediately proceeded to introduce himself and answer all Excellent, friendly and professional service. I was greeted promptly by Jesus Alvarez. He immediately proceeded to introduce himself and answer all my questions. After my car was taken in for service, Mr. Alvarez approached me with an update on what my car currently required (not only an oil change as I thought) and offered his professional input. He also kept me updated on length of service time. I am appreciative of the excellent service of Boch Nissan and its knowledgeable staff members. More

Positive Supportive, knowledgeable and helpful. Didnt pressure and offered plenty of support. Willing to go the extra step to help make the process positive an Supportive, knowledgeable and helpful. Didnt pressure and offered plenty of support. Willing to go the extra step to help make the process positive and help me end up in the car I wanted. More

Good service but price change while test driving Summary: Amazing service, unfair price tricks. I purchased a used car at a price that was $22.8K when I test drove it but when we purchased it an h Summary: Amazing service, unfair price tricks. I purchased a used car at a price that was $22.8K when I test drove it but when we purchased it an hour after the price changed online to $23.8K and i thought at first i just saw it wrong and wondered why I would go there over my budget but chucked it to my mistake. When I got home, I double checked again and I was not mistaken. Because the internet (cargurus and cars) has not updated, I did see the price and they did change the price right at that moment. The people who helped us were great and overall amazing personality and Mo was just a great person to work with. Truly we shook hands on some fixes to the car as conditions to buying and so far they are honoring it. I'm just saddened that I got duped for an additional $1k. Poor business practice. Beware here and take screenshots before going. My lower rating is because of the business practice, not the people. People honestly is the best I've worked with and I've bought 4 cars already in my lifetime. I really just wish fair is fair. Update: There were things wrong in the car that we shook on with purchase, obviously, this isn't in any worded contract. They've kept true to their word, Moe as well as Denny the used car manager have been responsive in fixing my issues and providing timely updates, not dodging my calls. Upped my customer experience and overall experience score ratings. Again, great people to work with. More

Quarterly service Jesus was.very friendly and kept me advised as to what was going on and what needed to be done. It was busy when I got there but the time it took to Jesus was.very friendly and kept me advised as to what was going on and what needed to be done. It was busy when I got there but the time it took to finish my car was very reasonable More

The Best Dealership! I have bought 2 cars over 6 years from Boch and I found that they offer the best service in their industry. THE BEST! Kevin, my salesman, was exce I have bought 2 cars over 6 years from Boch and I found that they offer the best service in their industry. THE BEST! Kevin, my salesman, was excellent. I'll always buy from Boch. E. James More

Go with Moe I worked with Moe Alkabouni to lease a Rogue. He was great! I highly recommend working with him. He was very knowledgeable, personable and helped me g I worked with Moe Alkabouni to lease a Rogue. He was great! I highly recommend working with him. He was very knowledgeable, personable and helped me get the best deal for me. More

VIP Treatment I had the Pleasure of working with Carlos who took care of me from start to finish. He did an amazing job and made sure I got and was happy with exact I had the Pleasure of working with Carlos who took care of me from start to finish. He did an amazing job and made sure I got and was happy with exactly what I wanted. He was very professional and on point, I can not thank him enough. I also had the pleasure to do the finance part with George who was beyond amazing, He fought for me to ensure the banks came through and I was able to walk away with a brand new car the exact one that I wanted. I can not thank the whole Nissan dealership for the kindness they have showed me. I deff recommend them 100% More

Jesus Alvarez: A service all-star My service analyst greeted me and immediately put me at ease. I was told that I would be guided thru the process. The estimated 90 minute service took My service analyst greeted me and immediately put me at ease. I was told that I would be guided thru the process. The estimated 90 minute service took just 40 minutes. I will ask for his guidance next time I need assistance with our Nissan Leaf! More