Nucar Nissan of Norwood

Grease Oil Filter/tires rotated/steering noise fixed All Service personnel were very polite, kind and respectful. I received a call when my vehicle was ready to be picked up. It was ready when promised. All Service personnel were very polite, kind and respectful. I received a call when my vehicle was ready to be picked up. It was ready when promised. All questions answered and issues were addressed. Thank you. It was Saturday, January 12, 2019. I LOVE my Nissan Rogue! More

Great experience, love my new car I had a pleasant experience at this particular nissan location. Everyone was very helpful in making sure that I went home in a car that fits my budget I had a pleasant experience at this particular nissan location. Everyone was very helpful in making sure that I went home in a car that fits my budget as well as my taste. I was fed lots of delicious cookies and fruits. Im very satisfied with service I received. More

Loved it From the moment I arrived, customer service was amazing. Got everything I needed done. I wasn’t waiting long for my car to be done. Overall I am satis From the moment I arrived, customer service was amazing. Got everything I needed done. I wasn’t waiting long for my car to be done. Overall I am satisfied. More

Outstanding!!! Marvin was PERFECT!!! Very informative absolutely positively professional and definitely effective and efficient knowledgeable of his job and was very Marvin was PERFECT!!! Very informative absolutely positively professional and definitely effective and efficient knowledgeable of his job and was very understanding of customer needs THANK YOU!. More

Satisfied costumer Had the pleasure of working with Bobby and Maher. They both listened to what I wanted and didn't try to talk circles around me. Thanjs Bobby and Maher Had the pleasure of working with Bobby and Maher. They both listened to what I wanted and didn't try to talk circles around me. Thanjs Bobby and Maher. I'm enjoying the car and I'm starting to like the leather. More

The nogesuation doesn’t take long time The stafe is friendly and helpful and the price is resnabl and follow me until I get the car and they explane all what I need to know about the car The stafe is friendly and helpful and the price is resnabl and follow me until I get the car and they explane all what I need to know about the car More

Very slow service I made an appointment for an oil change and inspection sticker. Thought I would be out of there pretty quickly but unfortunately not. 2.5 hours later I made an appointment for an oil change and inspection sticker. Thought I would be out of there pretty quickly but unfortunately not. 2.5 hours later and I’m still sitting there, I can see my work truck through the service window and nobody is working on it. Very frustrating. Long story short they could not give me an inspection sticker without replacing a cracked brake light for $289. I left and pulled into another garage 2 min away and they had no issues with anything and I was out of there in less than 15 min with my new inspection sticker. More

New lease I had leased a Nissan Rogue 3 years ago. The lease was over. I was not sure whether to buy my vehicle or enter another lease. They ran all the numbers I had leased a Nissan Rogue 3 years ago. The lease was over. I was not sure whether to buy my vehicle or enter another lease. They ran all the numbers for me to help me decide. I ultimately entered a new lease. More

Car was returned with pets not intact I went in to fix defect with new car rear windshield fluid not working car was returned with fender apart and dirt fingerprints where they were workin I went in to fix defect with new car rear windshield fluid not working car was returned with fender apart and dirt fingerprints where they were working found inner door panels loose. I was not pleased with the lack of care taken on a new vehicle and am still finding new finger dirt marks on the cloth material in the a pillar not impressed with the lack of care for a vehicle and how it was returned to me. More

The left hand doesn’t know what the right hand is doing Boch is the worst car dealership I have ever had to deal with. No one know what’s going on and apparently they don’t have a computer system to record Boch is the worst car dealership I have ever had to deal with. No one know what’s going on and apparently they don’t have a computer system to record previous calls or maintenance appointments. It’s like Groundhog Day every time I deal with them. A 3-4 hour Saturday appointment was turned into a “can you pick it up on Monday” situation with no offer of a loaner. When I asked about a loaner I was told I would have to pay for it. When I asked to speak to a manager my car was suddenly fixed after 8 hours. I will never work with Boch again once this lease is up. More