Nucar Nissan of Norwood

Best Experience Ever GEORGE in Finance was Unbelievable he did his best to help me out and the service department was Awesome and they help me big Tome GEORGE in Finance was Unbelievable he did his best to help me out and the service department was Awesome and they help me big Tome More

Red carpet treatment Bobby Blicker was responsive and paid attention to every detail. When I picked up the car he went through all the rogue features and knowledgeable. Bobby Blicker was responsive and paid attention to every detail. When I picked up the car he went through all the rogue features and knowledgeable. Keith and Bobby were a good team during the negotiations and I left getting a good deal. More

Nic is not at all helpful Nik was not at all helpful. No call back for multiple calls. (5) Aggressive fuck off attitude when I was on site -in person. For 6 hours.i waited with Nik was not at all helpful. No call back for multiple calls. (5) Aggressive fuck off attitude when I was on site -in person. For 6 hours.i waited with 3 of driving time. New car and not set up for sale. Missing parts and no programmed second fob..Poor follow up. Selling new cars that are not ready to go. Damage to the nose by dealer from installing the front plate with wrong screws. Damaged “ new car” and brush off about it . I have to spend another day and drive back to fix. ? The damage you did to my new car. Honestly am shocked at the horrible service that this dealership provided. And unfortunate that no one will probably follow up and make this right. More

HARD SELL PUSH FOR THE SERVICE COVERAGE. OF ALL ELECTRONICS Sales manager came to "Help" the sale of the extended coverage and exerted unnecessary, at one point argumentative, pressure to make this sale. Bad e Sales manager came to "Help" the sale of the extended coverage and exerted unnecessary, at one point argumentative, pressure to make this sale. Bad experience. More

Good experience We worked with Shawn Henrey. Shawn made our experience as pleasant as possible... no pressure but instead , kind guidance. He was patient explaining We worked with Shawn Henrey. Shawn made our experience as pleasant as possible... no pressure but instead , kind guidance. He was patient explaining all aspects of the car and process regarding registration and inspection ticket, etc. More

Excellent, very helpful and attentive staff Kevin Bates was very helpful in identifying a car for me that was ideal and he was supportive throughout the whole process and made sure it was within Kevin Bates was very helpful in identifying a car for me that was ideal and he was supportive throughout the whole process and made sure it was within my price range etc. Joe was honest and helped find a monthly rate for my lease within my budget. More

Awful service director Disappointed in the service directors attitude and unwillingness to listen and help the customer even when his own tech (Vinny) agreed the problem, in Disappointed in the service directors attitude and unwillingness to listen and help the customer even when his own tech (Vinny) agreed the problem, in this case vibration, was not fixed per the previous attempt. Find the excuse the vibration is a “characteristic” of the vehicle as complete laziness especially when he has never ridden a mile in the vehicle. I will take my service needs elsewhere. More

Friendly Service guy (Jesus) was friendly and knowledgeable and didn’t have to wait super long at the dealership. Overall would get my car serviced here again. Service guy (Jesus) was friendly and knowledgeable and didn’t have to wait super long at the dealership. Overall would get my car serviced here again. More

Stressful Max the sales person, has been very helpful, however, the paperwork is taking a long time, I Got the car 2 weeks ago, and my trade in hasn’t been payo Max the sales person, has been very helpful, however, the paperwork is taking a long time, I Got the car 2 weeks ago, and my trade in hasn’t been payoff yet, even though I had to make an extra trip to the dealer to sign a paper that I assumed had to be signed along with the rest. The AC doesn’t work properly and in my concept, the car should be in perfect conditions once it leaves the dealer. More

Need to go back As I explained, there was a noise underneath the car when I accelerated. They identified right away that there was something not secure under the hood As I explained, there was a noise underneath the car when I accelerated. They identified right away that there was something not secure under the hood and assumed that was the noise. When I tried to explain that this wouldn't explain why the noise is under the car and is louder when accelerating, they acted dismissive ("mansplaining" anyone?). They said they drove it around the lot and didn't hear anything. Was the exhaust system looked at? Did anyone drive it for a few minutes at a higher speed?As soon I picked up speed on the highway heading home, there is the noise as loud as ever. Now I need to bring it back. More