Nucar Nissan of Norwood

Great Service Great to know someone is passionate about their job. Great service and he did all he could to make sure my stay was worth while. Great to know someone is passionate about their job. Great service and he did all he could to make sure my stay was worth while. More

Car fob stopped working Went for Spring special. Found some issues that I believe should have been check prior to pick up. Contacted Carlos, who has been a wonderful sales pe Went for Spring special. Found some issues that I believe should have been check prior to pick up. Contacted Carlos, who has been a wonderful sales person,and Steve the manager from servuce has asked me to come back in to fix issues. I recommend buying a car here. They were best priced and the best I have ever worked with in all my years of buying cars ( 6 plus). More

I waited for 2 hours and they did nothing to my car!! I came in to get my tire either repaired or replaced per my lease tire warranty. They told me to have a seat and they would get back to me in 30 minut I came in to get my tire either repaired or replaced per my lease tire warranty. They told me to have a seat and they would get back to me in 30 minutes. I sat in the waiting area and watched as the associates came and spoke to every person who was sitting there before I came in, assuming it wasn't about the time spent on a service, but rather first in, first out. After seeing everyone leave and more come in I decided to inquire. This happened to be 2 hours later. When I walked to the desk the associate was on the phone with someone and me tioned my name. When he was done he explained that when I leased the car, the dealership was a Clay Nissan so they had no record of my warranty or lease agreement. Because of that they were not able to do any work on my car and I would have to go to the Clay Subaru dealer, who he assumed had my lease agreement. He explained that they had to do some digging to find that out which is what took so long but regardless, some courtesy would've gone a long way. Any update or asking if I minded waiting would've been great. But there was nothing as I sat there until 5 pm and found out the only dealer who could help me closed at 5. Unacceptable service! More

Wouldn’t go anywhere else Highly recommend Kevin as a car salesman! Buying my first car was easy and his honesty and commitment to the buyer shined through. Took the time to go Highly recommend Kevin as a car salesman! Buying my first car was easy and his honesty and commitment to the buyer shined through. Took the time to go through all the fine details and I left feeling confident and happy in my decision. Thanks Kevin! More

Not great I usually have a good experience however this time, the service department was unable to find my warrant despite me telling them that I had one and to I usually have a good experience however this time, the service department was unable to find my warrant despite me telling them that I had one and told me to get reimbursed after I pay it by me calling the third party office. I did so then shortly after I pulled it up and they would not reimburse me. It was frustrating that they were unable to look something up that I bought through them, as well as, they stated that I did not purchase my car through boch Nissan which I had. More

Excellent Service & Great Product! Great customer service. The team was easy to work with, and the registration / inspection process was seamless. I love that you can text with the team Great customer service. The team was easy to work with, and the registration / inspection process was seamless. I love that you can text with the team - makes getting answers to questions so much faster and easier! More

Everything g by the book Very prompt and excellent service. I was granted and taken is right away .i was updated and everything was done the same day . Initially I was told th Very prompt and excellent service. I was granted and taken is right away .i was updated and everything was done the same day . Initially I was told they will have to order a part but in the ends Vinnie fixed it More

My car is in good hands The service is prompt and clearly explained to me. I was very impressed. I even didn't have to wait before I drove my car into the hall. I had a wo The service is prompt and clearly explained to me. I was very impressed. I even didn't have to wait before I drove my car into the hall. I had a wonderful experience. More

lease I got Rogue 2019 lease. The service was excellent and a lady told me everything about the car the navigation the camera the sensors the radio Etc...ev I got Rogue 2019 lease. The service was excellent and a lady told me everything about the car the navigation the camera the sensors the radio Etc...every thing was clear and understandable especially the financing part. More

Great It all went well and easy thank you, Shaun was great and very informative, would definitely come back and buy another car from him, thank you Gale It all went well and easy thank you, Shaun was great and very informative, would definitely come back and buy another car from him, thank you Gale More