Nucar Toyota of North Attleboro

Concern over car buying/ financing My wife and I visited this dealership after receiving an offer summary with Capital One bank. We planned to use our trade-in as our down payment, b My wife and I visited this dealership after receiving an offer summary with Capital One bank. We planned to use our trade-in as our down payment, but would learn that the trade in was worth much less than the $900 quoted on Kelly Blue Book. We were only offered $200. We were then asked to come up with a cash down payment, and they told us they would work on it. We had not heard anything after a couple of days, so we called and left a message and after some time received a call back and we were then told, that we could not finance a monthly payment anywhere near the Capital One offer for the car. I felt like we kept working to make things better with a bigger down payment, a larger monthly payment etc. I also asked if the trade in value could go up any, considering we never tried to negotiate on the price of either the trade-in or the new used vehicle. I was then told they would look into it for us. The next day my wife received a text message congratulating us on our new vehicle the Dodge Grand Caravan, of which she replied we have an agreement? We later received a text message saying, I sent this to the wrong person and will check in on this for you. Never did get a response from anyone. After we followed up again the next day we were told that the trade-in does not matter it must be more cash. I feel we had poor communication and no flexibility from the dealership in trying to make a deal happen, and they never seemed to have all of the information correct each time we talked. I tried writing to the manager in hopes for more guidance, but was just given a superficial apology and pushed right back to the people I had been working with. In the end we missed a deal by only $200 or $300 dollars total. Going to try my luck at another dealership. More

Rav 4 Service Car was in for 35 thousand mile service. Everything was explained and taken care of while I waited. Front brakes were attended to at the same time. V Car was in for 35 thousand mile service. Everything was explained and taken care of while I waited. Front brakes were attended to at the same time. Very satisfied. More

professional What I thought was an easy fix, was a bigger issue. Service did a great job showing me the problem, ordering parts and rescheduling me. What I thought was an easy fix, was a bigger issue. Service did a great job showing me the problem, ordering parts and rescheduling me. More

Review Boch south was fast, up front with any concerns and. Great and high quality service. Super friendly and I definitely recommend people using their ser Boch south was fast, up front with any concerns and. Great and high quality service. Super friendly and I definitely recommend people using their services. More

Tire replacements Very good Good deal on tires. - Buy 3 get 4th for $1. Good customer service from Service advisor Mark. They Price matched An alignment price saving u Very good Good deal on tires. - Buy 3 get 4th for $1. Good customer service from Service advisor Mark. They Price matched An alignment price saving us an additional $40 More

Excellent customer experience with Toyota I was very pleased with the service offered by Toyota during my lease completion of the RAV4. AHMED ABDALLA provided me with great customer service an I was very pleased with the service offered by Toyota during my lease completion of the RAV4. AHMED ABDALLA provided me with great customer service and helped me to make a well informed decision on which lease vehicle would best fit my needs and expectations. More

No xx Worked to get me into an affordable and reliable vehicle that suited my needs. The crew was courteous and respectful. They did not waste my time or my Worked to get me into an affordable and reliable vehicle that suited my needs. The crew was courteous and respectful. They did not waste my time or my money More

Boch response to accidental paint chip during service Very pleased that Boch took ownership for several chips endured in the drivers door during recent service appointment. Touch up paint was applied, fo Very pleased that Boch took ownership for several chips endured in the drivers door during recent service appointment. Touch up paint was applied, followed by wet sanding, followed by complete bumper to bumper detail of vehicle. Accidents happen. Boch made it right with me. Thank you. More

New lease Emmanuel (Manny) was very helpful and understood what I was looking for and what I wanted. Lucy from finance was also very nice and quick which is app Emmanuel (Manny) was very helpful and understood what I was looking for and what I wanted. Lucy from finance was also very nice and quick which is appreciated! More

Excellent customer service Very pleasant experience I am so happy with the purchase of my new Camry. My salesman Ahmed and his manager went above and beyond to get me the best d Very pleasant experience I am so happy with the purchase of my new Camry. My salesman Ahmed and his manager went above and beyond to get me the best deal in the market. Thank you for this good experience. More