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Nucar Toyota of Norwood

Norwood, MA

3.7
3,895 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business. Customer Satisfaction is our #1 goal! At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry. Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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277 Providence Highway

Norwood, MA

02062

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Showing 3,895 reviews

July 20, 2019

Great Customer Service Bill Sergi was extremely helpful in leasing my new 2019 Rav 4. He was very thorough, knowledgeable, friendly and professional, great to work with. I More

by JORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2019 -

Nucar Toyota of Norwood responded

Thank you JORO for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota! It is a pleasure to see that you had an amazing visit with Bill, I will be sure to pass along your kind words over to him! Please feel free to reach out if you need anything further, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

July 17, 2019

Service visit Fast courteous service as with all my previous visits I was early but was taken right away and the service was done quickly Great experience! More

by MFITZM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tu
Jul 17, 2019 -

Nucar Toyota of Norwood responded

Thank you so kindly for letting us know about your recent visit here at our dealership.Jack works hard for our customers and this shows. We'll be sure to let him know about your kind words. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

July 17, 2019

This is my third car purchase with his dealership I have found Boch Toyota of Norwood, their sales staff and service department, to be professional, smart and caring. This is my third vehicle purchas More

by GMahaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Baribeault
Jul 19, 2019 -

Nucar Toyota of Norwood responded

GMahaney, Thanks for the great review. We appreciate your business and look forward to many more years. We'll be sure to let Joe k now how your visit went. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

July 16, 2019

Samantha Elias was very thorough. Good service experience. Just wanted an oil change and rotation. Some extra services they thought would be beneficial were pointed out to me, but not More

by JPS59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Elias
July 16, 2019

Dana Peterson 4Runner purchase Amer was excellent and did a great job. Followed up and exceeded all my asks/needs James Pierre was extremely pushy. I feel he was trying to consiste More

by peterson_d_d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amer Hajou, James Pierre
Jul 19, 2019 -

Nucar Toyota of Norwood responded

Thank you Dana for your review! I'm glad to see that Amer gave you a great experience at Boch Toyota! I will surely pass along the message to him. If you would like to talk further about the rest of your experience, please feel free to reach out and send me an email at jcostello@bochtoyota.com. Thanks again Dana, I look forward to speaking with you and we hope to see you back here again! Jessica Costello Customer Relations Manager Boch Toyota

Jul 20, 2019 -

peterson_d_d responded

Hi Sorry but I have provided my feedback. Certainly if Boch customer service team would like to reach out to me to gain more information around my experience feel free. It’s not my responsibility to follow up on a CSAT issue That should be on Boch team to do that I believe

July 16, 2019

Excellent service My check engine light and a few others came on and I was treated by a wonderful team of people in the service department at Boch Toyota. Everything wa More

by Jmac of Needham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Tu
Jul 17, 2019 -

Nucar Toyota of Norwood responded

We appreciate you taking the time to let us know about your service visit. Thank You so much for the great review and 5 star rating. Happy Motoring Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

July 12, 2019

Joe Musto is Fantastic Joe Musto was great. He was extremely friendly and knowledgeable about the camry I was looking at. After I agreed to buy the car, he gave me a call as More

by CarDude82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Musto
Jul 23, 2019 -

Nucar Toyota of Norwood responded

Thank you CarDude82 for your wonderful review and recommendation! We truly appreciate you taking the time to share your experience with us at Boch Toyota! It is a pleasure to hear of your wonderful experience with Joe, I will be sure to pass along the kind words to him and his management team! Please feel free to reach out if you need anything further! We hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

July 10, 2019

15000 mile service My service person was very polite and helpful He estimated my wait time and kept me informed about my service He was accurate about the finish time More

by EPF08233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Jul 15, 2019 -

Nucar Toyota of Norwood responded

So wonderful to hear about your experience. Thanks for letting us know. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

July 10, 2019

A great buying experience. I had the most wonderful experience buying a new 2019 Toyota Tacoma from Boch Toyota of Norwood. My sales person was Robert Bardwell, and to say he wa More

by LarryV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter (finance)
July 10, 2019

New lease Rick Malabre was highly professional and tremendously helpful in providing information and insights as I considered leasing a Toyota. I ended up selec More

by Bwestvold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Malabre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Nucar Toyota of Norwood responded

Thank you Bwestvold for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota! It is a pleasure to hear of your wonderful visit with Rick! I will be sure to pass along the kind words to him as well. Please feel free to reach out if you need anything further, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

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