Nucar Toyota of Norwood

Had bought 2 cars under the old Boch name and had a terrible experience both buying and service. Last car bought was a Camry in 2007 that still runs like a top. Have bought Toyota cars since but stayed terrible experience both buying and service. Last car bought was a Camry in 2007 that still runs like a top. Have bought Toyota cars since but stayed away from Boch each time. Went to the Nucar in Norwood just to do an oil change recently and was surprised at how they are now. May just have been my service advisor Kevin but was treated well and felt I was working with an honest person. That counts for me. May start to bring back my cars to service at Nucar and will consider next time for a new car. Thanks Kevin for your help! If everyone is half as good as you Nucar Toyota is my new go to dealer. More

Mark sold to us Toyota RAV4 8 mo ago and provided excellent service, knowledge , friendlily atmosphere and was the best car sales person in our 45 years !!! excellent service, knowledge , friendlily atmosphere and was the best car sales person in our 45 years !!! More

Paul wendt service rep at nucar toyota norwood mass. Gave me exceptional service Clear communication and foillow up. Gave me exceptional service Clear communication and foillow up. More

I needed some help reworking the loan I had with them, due to some life situations. Lou and Mike truly went above and beyond to help this mom breathe a little easier. I'm a lifetime customer for sure. due to some life situations. Lou and Mike truly went above and beyond to help this mom breathe a little easier. I'm a lifetime customer for sure. Thank you gentlemen. -Jen More

Liars and thieves, I bought two vehicles with these xxx and they sold me one with black transmission fluid.. won’t take accountability and are now stalling until my Lemon Law warranty runs out. Disgusting and they sold me one with black transmission fluid.. won’t take accountability and are now stalling until my Lemon Law warranty runs out. Disgusting display Sales fraud I reported them to the Attorney Generals Office but it seems they probably pay the off to not get prosecuted. Karma is a xxxxx, they will regret doing this to people. More

Went there today looking for a used truck and wanted to stay around 25k. I explained that I had my own finance through (NFCU) Navy Federal Credit Union and they told me they don’t accept it. I am proba stay around 25k. I explained that I had my own finance through (NFCU) Navy Federal Credit Union and they told me they don’t accept it. I am probably not going to move forward with them for any business now. Hope it was worth the loss of a sale and a potential buyer. More

He very nice and friendly. I like the way he works with me and my Husband, we have a new car Grant Highlands 2026 by him. I will send more customers for him . he very good wor I like the way he works with me and my Husband, we have a new car Grant Highlands 2026 by him. I will send more customers for him . he very good work. I recommend whoever wants to buy a new car 🚗 , Bill is the best seller ever. Thanks you Bill. More

I made an appointment specifically to see a used 2022 Camry. As you can see in the attached screenshot, I received a text confirmation explicitly stating the appointment was confirmed for today at 4:30 P Camry. As you can see in the attached screenshot, I received a text confirmation explicitly stating the appointment was confirmed for today at 4:30 PM. When I arrived, they ran a classic stall play: I was left sitting in the lobby for 20 minutes, then moved to a desk for another 20 minutes. Finally, the salesperson 'checked' and admitted the car I came for wasn't there (and likely hadn't been for days). Instead of an apology, they immediately tried to pivot and upsell me into a 2025 Camry. It was clear the original car was just a 'ghost listing' used to get me in the door. They wasted my time and travel with zero regard for honesty. If they text you saying a car is there, do not believe them. More

Erik is a glad-hander when necessary--unresponsive when he has to deal with a problem. Stay away from this dealership. he has to deal with a problem. Stay away from this dealership. More

2 employees in the finance department kept trying for 2hrs to make me buy a Toyota Vehicle Service Agreement for a new 2025 Camry costing under $4k and a prepaid maintenance plan under $1K while dissuadi 2hrs to make me buy a Toyota Vehicle Service Agreement for a new 2025 Camry costing under $4k and a prepaid maintenance plan under $1K while dissuading me from financing through Toyota Financial Services although TFS had the lowest APR. When I gave a final refusal to the VSA and PPM and that I want to finance through TFS, one of them became extremely disrespectful and gaslit me saying that I wasted 3 hours (?!) of his time, that they usually sell a car in 10 minutes, and that any finance offer is tied to getting the VSA. Well, I didn’t walk in your office asking for these stupid costly optional agreements, did I? The other guy in finance astonishingly asked me to just sign on the whole sale including the service agreements and that I could cancel next day, just so they could meet their monthly target on VSAs sold. Why should I care? I cancelled the whole deal and got my deposit back. To their credit, the sales manager and sales associate apologised to me, when they didn’t have to. More