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Nucar Toyota of Norwood
Norwood, MA
3,895 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,895 reviews
June 15, 2020
I called and asked if I could come at 10:00 rather than 11:45 apt - I was told sure we can take you early - I was there 3.5 hours and was told “ I don’t know who said for you to come early . It was a comp 11:45 apt - I was told sure we can take you early - I was there 3.5 hours and was told “ I don’t know who said for you to come early . It was a complete waste of time showing up early I saw my car sitting waiting to be worked on . Very disappointed More
by LISNROB99
Verified CustomerEmployees Worked With
I don’t know name
June 15, 2020
Service was quick, unfortunately I had to remained them of my promised discount. Was charged full price. After I reminded them, they I did get my discount. of my promised discount. Was charged full price. After I reminded them, they I did get my discount. More
by DKWAKUMEY
Employees Worked With
Matt Crane
June 15, 2020
I can't say enough about how wonderful my experience was. From my first phone call until I picked up my car everyone I interacted with couldn't be more respectful, patient, and informative. From my first phone call until I picked up my car everyone I interacted with couldn't be more respectful, patient, and informative. More
by JENNA_HUFF
Employees Worked With
Michelle and a few others I don't remember.
June 15, 2020
Service advisor was friendly and knowledgeable, he explained what was done. Also I arrived at the appointed time and was in and out in a reasonable amount of time. explained what was done. Also I arrived at the appointed time and was in and out in a reasonable amount of time. More
by RJFRASCAJR
Employees Worked With
June 15, 2020
Used to be great customer service but has really deteriorated in that area. I felt like I was a number. Customer service went way downhill deteriorated in that area. I felt like I was a number. Customer service went way downhill More
by ELAINE.MAZGELIS
June 15, 2020
I've been going to BOCH now for 10+ years and have mostly worked with the same 1 or 2 service reps. This was my first time working with Angel and he was AMAZING. He was easy to talk to, professional while be worked with the same 1 or 2 service reps. This was my first time working with Angel and he was AMAZING. He was easy to talk to, professional while being very personable at the same time. I'm definitely looking forward to seeing him in a few months when I return for my oil change. More
by AINSLEYNC
Employees Worked With
June 15, 2020
Really unhappy, worse customer service, sales associates didn’t give any details about the car having only one key, they don’t pick up phone calls. didn’t give any details about the car having only one key, they don’t pick up phone calls. More
by Martine
Employees Worked With
Other Employees :
Monike Silva , Menny Mitoulis, Greg Mitchell
June 15, 2020
Came in for a sticker This service center has a 3% surcharge for using a credit card to pay for service I find this to be outrageous. That is my opinion.i This service center has a 3% surcharge for using a credit card to pay for service I find this to be outrageous. That is my opinion.i More
by PHYLLISROTMAN
Employees Worked With
