Nucar Toyota of Norwood

Great experience! James was very friendly and knowledgeable. He answered all our questions promptly and made sure everything was taken care of from start to finish duri James was very friendly and knowledgeable. He answered all our questions promptly and made sure everything was taken care of from start to finish during our 2015 Sienna lease turn in and new leasing process. On the finance side, we worked with Steven Chung, who is also very friendly and knowledgeable. We highly recommend James and Steven to anyone that is looking to buy or lease a Toyota. More

Purchase of two Toyota's! We shopped 3 Toyota dealerships in search of best pricing along with a likable sales associate.... only one of the three dealerships provided us with We shopped 3 Toyota dealerships in search of best pricing along with a likable sales associate.... only one of the three dealerships provided us with both requirements!! Jean Lanoue was a perfect match for us ... straight forward, responsive, good listener and very pleasant to work with !!! He was awesome !! More

Very satisfied I was very nervous about a greeting a new car but Theresa made it a great experience. Theresa was quick, to the point, and very accommodating. I will I was very nervous about a greeting a new car but Theresa made it a great experience. Theresa was quick, to the point, and very accommodating. I will for sure come to her again. More

My new 2018 Camry This the second car I bought from John Remy and the experience was marvelous. I can not ask for a better treatment than that. I will always refer my This the second car I bought from John Remy and the experience was marvelous. I can not ask for a better treatment than that. I will always refer my family and friend to him. More

Great Salesperson We shopped around for a Toyota 4 Runner for several months and met many sales people. Majed Abdulla from Boch Toyota was very professional,low key and We shopped around for a Toyota 4 Runner for several months and met many sales people. Majed Abdulla from Boch Toyota was very professional,low key and trustworthy. When we purchased the vehicle he thoroughly went over every button in the car and was very patient while we learned about our new car. He has excellent follow through and made me feel very comfortable through the whole process. I do not like buying cars,but I would highly recommend Majed Abdullah to anyone in the market for a Toyota. More

Nice car buying experience James is friendly, patient, courteous and not pushy which made for a nice shopping experience. He kept in touch through every step of the process to e James is friendly, patient, courteous and not pushy which made for a nice shopping experience. He kept in touch through every step of the process to ensure everything went smooth from start to finish. More

Don Johnson Prius Buyer Dealership made it easy to buy a car. Salesperson was very knowledgeable. I would highly recommend to friend or family. Pleasure to work with Yatin. Dealership made it easy to buy a car. Salesperson was very knowledgeable. I would highly recommend to friend or family. Pleasure to work with Yatin. More

Satisfied in the past I will NEVER go back My husband and I were purchasing a new car. Because of the online ad saying they had Rav 4's for a price of $22,700, we went to Boch Toyota. The was n My husband and I were purchasing a new car. Because of the online ad saying they had Rav 4's for a price of $22,700, we went to Boch Toyota. The was no fine print on the online ad. We entered the Boch dealership on October 15, 2017 and was introduced to John Remy. I showed him the online ad on my phone. We told him exactly what we wanted and the color, for the advertised price He told us to wait and he would be back. He then drove the car we wished to by to the front and showed it to us. We agreed that was exactly what we wanted. John started to write up the sale and the price was not what we had shown him in the ad. Another salesperson came to us to show us the print ad that had the small print. Only 3 Rav4's in white were available for that price. This is typical bait and switch tactic, which is illegal. Also while waiting another salesman asked John for the keys to the car we were taking about purchasing. When I asked why he told me it was as because he sold that car. I was upset and they said they could find another one for us. After completing the paperwork we were told many different things. The interest rate was different every time, varying between 5.9 to 2.9 to 3.2%, I never received a copy of the final paperwork that I had signed. We left after leaving a deposit on a Rav4, they said they would find us another one and call us the next day I did not sleep that night. I had purchased two cars previously from Boch Toyota, in 2003 and 2006.. I felt like I had been played this time with their sales tactics. The next morning, October 21, 2017, I called and emailed John Remy asking for the deposit back. His voicemail was full each time I called him. So I emailed him and requested that my deposit be refunded. Finally he call me back and told me it could take up to 3-4 days for the refund. After 9 days, I contacted my credit card company because I did not have the requested refund of the $500 deposit. I opened a case with my credit card company, refuting the charges. The credit card company sent me correspondence on 11/13/17 saying that Boch has not responded and they, (the credit card company) refunded the money to my account. I purchased a new 2018 Toyota from a different Toyota dealer. More

Good experience This purchase would be my fifth purchase at Boch Toyota. John Remy was very helpful and interested in finding out what I needed. I found the whole tra This purchase would be my fifth purchase at Boch Toyota. John Remy was very helpful and interested in finding out what I needed. I found the whole transaction to be very pleasant. More

Great Job Avet Avet did a fantastic job with every phase of the sale process. I really enjoyed the process because of Avet. He told he was new to the sales process a Avet did a fantastic job with every phase of the sale process. I really enjoyed the process because of Avet. He told he was new to the sales process and I told him to keep up the great work because he is off to a really good start. More