
Nucar Toyota of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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We liked a used Sienna at Boch Toyota, which we wanted to tradeoff for our Honda Pilot. We were not picky as we knew what we wanted & decided to purchase it. That's when the rigamarole started ! We were told tradeoff for our Honda Pilot. We were not picky as we knew what we wanted & decided to purchase it. That's when the rigamarole started ! We were told, they need to get the title of the sienna , which should take a week's time . We said Ok, after a week, we started calling them up to check the status.We had to leave couple of voice messages to the sales agent, finance manager & the manager of the agent. No one bothered to return our call. I then found a customer relation manager name from the reviews & contacted her. She did help to get the agent return our calls. Ok, after 15 days, we were told the title is here & to come & sign the papers. We reach there with our 2 kids, had to wait for 1 1/2 hrs, then we are told, they worked on our finances & increased our monthly payment not by 10 or 20 dollars, but 85 dollars !!! If there were issues, why did they not tell us before hand ?? Why wait for 2 weeks to tell us ? We have been to many many dealers in the past & Boch Toyota provided the worst customer service ever !! Stay away from them ! After this worst experience we went to Toyota of Acton, not just they gave us $2000 more for our tradeoff, but we got a good deal on the sienna & drove home in our sienna within 2 days !!! More
I went to Boch Toyota Norwood this week to check a new car and getting the best deal ever great experiance.Jonathan Mcgilvary very helpful and know to handle situations . I would recomment him to everyone car and getting the best deal ever great experiance.Jonathan Mcgilvary very helpful and know to handle situations . I would recomment him to everyone. Thank you again. More
I would first like to say that my salesman John McDaniel was exceptional. He was very devoted to me as his customer and showed great interest in what I wanted in a car. Whenever I called him on the teleph was exceptional. He was very devoted to me as his customer and showed great interest in what I wanted in a car. Whenever I called him on the telephone he was always there to answer any questions I had. Words can't express how satified I was with John and Boch Toyota! More
Jason answered all of our question by phone, and at the dealership, John accommodated us with superior personable service, educating us about our new car. dealership, John accommodated us with superior personable service, educating us about our new car. More
I am VERY disappointed with dealership and the persons I have dealt with. I tried to purchase the Used 2004 Toyota Tacoma 4x4 Double Cab with 10400 miles on it that is currently being listed for sale.... have dealt with. I tried to purchase the Used 2004 Toyota Tacoma 4x4 Double Cab with 10400 miles on it that is currently being listed for sale....originally it was listed for 19,500k or so. I inquired about this truck on 7-22-2012 that was listed on Cars.com and Estivone Semedo sent me the build sheet that I requested. His manager Danielle Werman also called me to make the deal and I was working toward that. I requested pictures of the truck as it was newly listed and no photos of the actual vehicle were up online. I later received a call stating "There is TOO much rust on the underside of the truck and that the vehicle does not meet the dealerships quality standards" and that they would be pulling the truck from the website and shipping the vehicle to be sold at the auction....I have the emails to prove it as well. I asked these folks straight up, "Is this just your nice way of saying you done want to sell me the truck or that it was sold already?" and was told no sir. Low and behold this same truck now shows up on TruckTrader.com for over 2k more than what it was originally listed for....21,978 is the new shinny sticker price. I would NEVER recommend ANYONE buy a vehicle from these dishonest folks. This type of behavior is what continues to give Used Car Sales men/women the bad rap...and these folks deserve it. You should be ashamed to tarnish the industry that others work so hard to clean up and break out of the preconceived image and reputation. BUYERS BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
On my first visit I met John McDaniel. He was friendly and helpful and offered some good suggestions about the trim level on Camry and what would fit my needs. I went back to Boch on August 3 and John and helpful and offered some good suggestions about the trim level on Camry and what would fit my needs. I went back to Boch on August 3 and John was not available so I worked with David Demosthene. He helped me to find the right car using the recommendations of John as well as his own. David was extremely knowledgable about the features of all the models and helped me to select the Camry XLE. I live in Norwood and prefer to do business locally. More
This is the first Toyota we have ever purchased. Also, it is the first experience with a Boch Dealership for purchase of a new car. Chris Gray was our salesman and we feel very fortunate to have worked it is the first experience with a Boch Dealership for purchase of a new car. Chris Gray was our salesman and we feel very fortunate to have worked with Chris. It was one of the most pleasant experiences we have had in a car dealership. Chris is extremely knowledgeable, confident, extremely willing to help and get the answers quickly. His calm and patient demeanor and overall professionalism, along with a welcoming personality made us feel at home right away. We also felt confident that we were guided thru the process with efficiency and attention to our interests and he was quite capable to help us learn the maximum amount of info in a reasonable amount of time. We also experienced excellent customer service, and relations throughout the process. Also, we were very fortunate to deal with Kevin Collins in the business office, who also guided us through the financing process with professionalism, confidence, knowledge, and carefully listened to our questions and was able to answer each one thoroughly and with ease. Kevin made us feel that the experience was personal and we were not rushed, and left feeling that we could contact him if necessary in the future. We certainly felt that way with Chris as well. Kevin's manner was very pleasant,and made us feel we could rely on him to guide us in the direction that would suit our needs and our best interest. Again, thank you Chris and Kevin, our first Toyota experience was awesome, and certainly has left a great impression on us for future Boch Toyota car purchases for our family. Thanks!!! More
.Our sales person was very good and knowledgeable .he made the long process easy.Also Boch's showroom was very nice.They had many, things to do ,while you wait. made the long process easy.Also Boch's showroom was very nice.They had many, things to do ,while you wait. More
John McDaniel, our sales representative, work very hard to show us a number of cars in which we were interested. He spent time with us explaining all details, and went out of his way to get us information to show us a number of cars in which we were interested. He spent time with us explaining all details, and went out of his way to get us information that we needed. He was knowledgeable, courteous, and friendly throughout our time at Boch. We bought a used Toyota Rav4 from Boch with John as our sales representative. More