Nucar Toyota of Norwood

This is the first positive experience I have had at this dealership. It was only because of Bob Gandolfo. He listened, was courteous, and went out of his way to make sure he understood our problem. He let dealership. It was only because of Bob Gandolfo. He listened, was courteous, and went out of his way to make sure he understood our problem. He let us know what to expect as far as a timeframe. Our unique problem was solved quickly. I had previously vowed not to return to this place but now will make it a practice to contact Bob regarding any service needs we have for our 2 Toyotas. More

I had had my 2008 Toyota RAV-4 in for regular maintence last week - each time I go the staff is always very pleasant. They also have a very organized system of checking in despite the volume of cars coming last week - each time I go the staff is always very pleasant. They also have a very organized system of checking in despite the volume of cars coming in for service. I dealt with Bob who was funny & very professional; I actually find them all to have terrific attitides! More

Owen Garber, a service advisor, was very attentive and helpful during my recent service visit. He exemplifies the best in customer service. It is both the quality of the customer service that I receive as helpful during my recent service visit. He exemplifies the best in customer service. It is both the quality of the customer service that I receive as well as the excellent repair of my automobile that brings me back to BOCH every time. More

Service Advisor Bob Gandolfo is always extremely friendly and helpful. He makes sure you know what you are getting, and is very honest about the timing. He also seems to ask the right questions to troubles and helpful. He makes sure you know what you are getting, and is very honest about the timing. He also seems to ask the right questions to troubleshoot anything you are curious about. i will definitely go back. More

Joe sold me a 2010 Camry SE so when my wife needed a smaller car I called Joe for a new Corolla and the deal was done in 10 mins and at a price other dealers couldn't match. He knows my time as a busin smaller car I called Joe for a new Corolla and the deal was done in 10 mins and at a price other dealers couldn't match. He knows my time as a business owner is valuable so he makes the process as smooth as possible. I've owned Acura's and Infinity FX's and both of these vehicles with/through Joe have been the easiest and most pleasant. He gives car salespeople a good name and no, I am not a relative!!! More

Bob Gandolfo was so helpful as usual. He really went out of his way to give us the most courteous service and to keep us up to date about the progress of the work. Everything was done thoroughly and we alw of his way to give us the most courteous service and to keep us up to date about the progress of the work. Everything was done thoroughly and we always felt confident that he had our best interests at heart. More

Chris was very professional and knowledgeable. Chris was in no way pushy as some salesperson can be. In fact, I came to Boch Toyota last year to purchase a new car, I was very put off by a salesman named C in no way pushy as some salesperson can be. In fact, I came to Boch Toyota last year to purchase a new car, I was very put off by a salesman named Chrisma (sp?) he was arrogant and very unprofessional. I walked out of Boch Toyota and drove right to another dealership where I purchased a new Highlander. I only came back to Boch to look, and was greeted by Chris Gray who went above and beyond for us. Had Chrisma greeted me, I would walked out the door. I can't imagine he is good for Boch Toyota's reputation as I have friends who have also had bad experiences with him. Luckily I have Chris to refer them to in the future. Glen the manager I met with before driving off in my new Camry was also wonderful - very professional. I was pleased with the overall experience I had and will return to Boch in the future. They called when they said they would, they had the car ready when they said they would - everything was wonderful. Highly reccomend this dealership! More

I was looking for a new Toyota Corolla and started my search on the internet. Boch gave me an excellent price but when I arrived at the dealership there was a little confusion. I must say that Boch imm search on the internet. Boch gave me an excellent price but when I arrived at the dealership there was a little confusion. I must say that Boch immediately and professionally corrected the problem to the my complete satisfaction. Jim Fici and Glen Brown handled everything very professionally. I would highly recommend them both. Kathy More