Nucar Toyota of Norwood

Matt Brown was very helpful, patient, and friendly. He was not too pushy in his sales technique yet still managed make the sale. Although the process was not the quickest one we did not think that it was was not too pushy in his sales technique yet still managed make the sale. Although the process was not the quickest one we did not think that it was Matt's fault but rather the fault of the operations at the dealer itself. But thanks to Matt's excellent service we happily drove away in a car sold by him. More

I have always received EXCELLENT service from Boch Toyota. My last experience was beyond my expectations. JD Janes is by far the best salesperson at Boch. He was efficient, professional, courteous a Toyota. My last experience was beyond my expectations. JD Janes is by far the best salesperson at Boch. He was efficient, professional, courteous and made my feel truly comfortable in purchasing my vehicle. Mike Knox and Mahmoud Shawish were both exceptional as well. I will continue well into the future to do business at Boch Toyota. Thank you!!!!! More

I give Boch Toyota in Norwood an excellent rating because they met each and every one of my needs. They took my Jeep at trade and gave me a very reasonable monthly payment. Rick Malabre and the rest of the they met each and every one of my needs. They took my Jeep at trade and gave me a very reasonable monthly payment. Rick Malabre and the rest of the sales staff get an "A" for effort. I highly recommend this dealership. More

I went to Boch at the end of March intending to shop a few dealerships before purchasing a Matrix or a RAV4. However, the salesman that ended up assisting me (Chris Herget) was very helpful and accomodat few dealerships before purchasing a Matrix or a RAV4. However, the salesman that ended up assisting me (Chris Herget) was very helpful and accomodating. I actually found myself enjoying car shopping at times during the day and ended up leasing a new car that day. The negotiating process was not nearly as fun which is to be expected with any car shopping experience but I always felt like Chris was making every effort to do what he could do to get me into the car I really wanted at the end of the day. The other departments were polite and minimally frustrating to deal with. However, their customer service department left a bad taste in my mouth with very poor follow-up. I explained to 2 different reps that I needed to pick up my car earlier than scheduled on the pick-up day and I needed to make sure this was going to be workable for Boch. Unfortunately Chris had the day off so I asked that I be referred to his manager to assist me. Neither customer service rep called me back and I was never in contact with a manager as requested. Chris ended up being able to accomodate my request but I had to wait for Chris to come back from his day off to find out that he could. When I went to get my car I found out that the customer service reps I had spoken to in the days prior had just left a handwritten note on his desk to call me back. Obviously a written message left on someone's desk when they are out of the office it not going to be very effective. In any case, once again Chris saved the day by letting my pick up my car in the morning instead of the afternoon. He knew I was in a hurry because I had to get to an appointment so he tried to wrap up everything as quickly as possible and even helped me transfer stuff from my old car to my new one. All in all though, I would definitely refer any of my friends or family to Boch Toyota if they were looking for a new car. However, I would definitely advise them to ask to work with Chris Herget to ensure that they were in good hands. When the other departments seemed to be lacking at times he always did his best to make up for it. Oh and I love my new RAV4! I will most likely be going back to Boch in 3 years when it's time to trade in again. More

We received an excellent price by way of the internet (thanks to Chris Connolly) which was honored by the dealership. Our salesperson,Dmitry Skvortson was also excellent. He provided us with fast,fri (thanks to Chris Connolly) which was honored by the dealership. Our salesperson,Dmitry Skvortson was also excellent. He provided us with fast,friendly and efficient service. We especially appreciated Dmitry showing us all of the major and minor features of the car,before the test drive AND before we drove it off the lot as the owner. More

This is the second car we are buying from Boch Toyota, both from Erico. We bought a Camry from Erico last year during Cash for Clumkers and we need a bigger car. I was not sure if we would be able t both from Erico. We bought a Camry from Erico last year during Cash for Clumkers and we need a bigger car. I was not sure if we would be able to afford a bigger car but they made the numbers work and with the special finance and we were able to get into a highlander. They were all very helpfull and I would definetelly recomend them. More

If you have days to waste and like get treated like garbage this is the place for you!! You'll get a good price....but it is simply exhausting to deal with these xxxx bags. From the receptionist to garbage this is the place for you!! You'll get a good price....but it is simply exhausting to deal with these xxxx bags. From the receptionist to management....absolutely no one at Boch cares about the customer. The fun part is watching the sales managers run around looking busy. Has there been a sit-com about car dealers yet? If not, this is place to model it after!! Next time, I'll buy somewhere else instead of shaving a few more years off my life from the effort required to close a deal at Boch. More

My Sales Guy Gilbert made my car shopping experience one to remember. He was honest, efficient and man can that guy work fast!!! Overall I would recommend Boch Toyota 100%, however the great customer se to remember. He was honest, efficient and man can that guy work fast!!! Overall I would recommend Boch Toyota 100%, however the great customer service I received from Gilbert and the employees made me even more convinced to give Boch a 200%. Thanks My Sales Guy Gilbert and thanks to Boch Toyota in Norwood. I already have my friends and family eager to go visit!!! 2010 Rav LTD More

I had the absolute best car buying experience in my life at Boch. Majed was very knowledgeable and professional. I love my new RAV4. The place was incredibly busy and I was still able to buy the car and at Boch. Majed was very knowledgeable and professional. I love my new RAV4. The place was incredibly busy and I was still able to buy the car and get the financing in a reasonalbe amount of time. The finance manager (Kolls, I think) was very low key and I only bought what I actually wanted. I thought the extended warranty was a great value. I wasn't sure how I would be treated at such a big dealership but, as a woman, I was very comfortable and did not experience the typical car buying games or pressure. I would recommend this dealership to anyone. More

I'm not sure what's worse, having to look at images of Ernie Boch Jr. on spinning billboards and plastered over every wall and vehicle or the additional hidden fees that appear after you have discussed pr Ernie Boch Jr. on spinning billboards and plastered over every wall and vehicle or the additional hidden fees that appear after you have discussed pricing. For example, the $800 destination fee for the promotion vehicles in addition to the fees they warned you about in the advertisement. The salesman Mac was pleasant, his manager, who came out to give some vague explanation for the fees was annoying and I walked away. Happy I walked out because today I payed less for a better vehicle at Ira (Corolla LE vs. the standard model) in Danvers. More