Nucar Toyota of Norwood

The fastest in and out I have ever experienced. Your service rep was great. Very friendly and professional. My only complaint is the chairs in the waiting area adjacent to the snack bar are not very com service rep was great. Very friendly and professional. My only complaint is the chairs in the waiting area adjacent to the snack bar are not very comfortable. More

We were shopping for a used Forester. Made an appointment online. Arrived on Saturday morning, were greeted and assigned a sales personally right away. The deal went through smoothly. We were allowed to have online. Arrived on Saturday morning, were greeted and assigned a sales personally right away. The deal went through smoothly. We were allowed to have an extended test drive of the car. Paperwork did not take much time. The only sour note left was that the sales person seemed to loose interest for us as soon as we signed the papers. He promised to call us on Monday to confirm the status. Did not do it. I had to call him to find out that they are still waiting for paperwork from our insurance. On Tuesday I had to call him again just to learn that he was on an off-site training in the morning. Once I found him, he confirmed that the car was ready to pick up after 5 pm. I told him I will be in the dealership after 7 pm and he accepted it. However, soon after he texted me asking to come at 6 which I could not make and rescheduled for the same time on Wednesday. Obviously on Wednesday at 7 pm we wasn't at the dealership either. At that time he had "an emergency" and had to leave without telling us. We assigned a different person who pulled the car for us and handed over the documents and keys. More

The dealership is good, but the price is high. Just something sample, like a front light bulb replacement , you want $135 a hr. The price need to be different for people on disability. something sample, like a front light bulb replacement , you want $135 a hr. The price need to be different for people on disability. More

Great service. I brought my wife’s car in to repair and replace the passenger side mirror. The dealership ordered the part on Monday and i got a call on Wednesday saying that the part was in. I brought replace the passenger side mirror. The dealership ordered the part on Monday and i got a call on Wednesday saying that the part was in. I brought the car in on Thursday morning. They brought me to work. I got a call about an hour later saying that car was all set and that they were coming to pick me up. More

The car was supposed to be ready in 48hours and that didn’t happen. We call about a mat issue and tht wasn’t resolve properly didn’t happen. We call about a mat issue and tht wasn’t resolve properly More

Boch Toyota takes good care of his customers. Those are very patient and ready to answer our questions. Barry is an honest salesman and loyal. very patient and ready to answer our questions. Barry is an honest salesman and loyal. More

My service appointment for safety recalls went very smoothly. It was easy to set up an appointment. When I arrived, the service advisor explained things clearly, had a positive attitude, and patientl smoothly. It was easy to set up an appointment. When I arrived, the service advisor explained things clearly, had a positive attitude, and patiently answered my questions. The shuttle van driver was friendly and drove carefully (responsibly). More

Great place, friendly staff and service (recalls) were performed as expected. The only downside was the long wait for a rental car, this needs improvement. performed as expected. The only downside was the long wait for a rental car, this needs improvement. More

Thanks for your assistance and flexibility, it definitely makes it easier to bring my car in when it needs service. I appreciate all the help. makes it easier to bring my car in when it needs service. I appreciate all the help. More

We dealt with Boch years ago in the purchase of a 2003 Avalon XLE. When I gave that veh to family, I knew I wanted to deal w Boch again for my new veh. Your sales agent, David Demosthene, couldn't have Avalon XLE. When I gave that veh to family, I knew I wanted to deal w Boch again for my new veh. Your sales agent, David Demosthene, couldn't have been more professional or patient. I would highly recommend David to family and friends! The staff were also very helpful and friendly. Overall great experience. More