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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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January 14, 2019
DIAGNOSTICS I had my PRIUS delivered to BOCH to run diagnostics . In a subsequent conversation, I was told that diagnostics could not be run. When I picked up I had my PRIUS delivered to BOCH to run diagnostics . In a subsequent conversation, I was told that diagnostics could not be run. When I picked up my vehicle, I was informed that diagnostics had, in fact been run, paid $125 for them. When I requested a copy, they were denied to me. In addition, without my knowledge or permission, my vehicle was ROAD TESTED after having sat for 6 years and without at least having the oil changed or fluids checked. I was so shocked, I was unable to respond to the fact that you may have potentially damaged the vehicle. When an astute AAA driver went to jump the battery, he realized that the GROUND TERMINAL CONNECTION was loose. Brian at Topham's in Middleboro changed the oil, replaced the battery and the BRAKES now function as they should. The BRAKE PEDAL is high, the HILL HOLD feature works as it should. In other words, the vehicle was delivered from the factory with a loose battery ground connection that explains the quirky behavior in endured and NO ONE AT TOYOTA stepped forward to correct such a minor fix. . More
by MiddleboroReview
Verified CustomerEmployees Worked With
Kenny Lopez
January 14, 2019
outstanding I dealt with Kevin Gallagher. He was excellent. Gave me the facts and told me how long it would. He time estimate was right on time. I dealt with Kevin Gallagher. He was excellent. Gave me the facts and told me how long it would. He time estimate was right on time. More
by DJCEAC
Employees Worked With
Kevin Gallagher
January 14, 2019
Routine service, car inspection Courteous, professional and prompt service. The service reps are always respectful, and alway attentive to my service needs. The job is always done Courteous, professional and prompt service. The service reps are always respectful, and alway attentive to my service needs. The job is always done right, the first time. More
by kathryn
Employees Worked With
Mr. Lin from the service dept.
January 14, 2019
Oil change and tire rotation It was done quickly , Just print your docs in colored so we know the status correctly on the multi point inspection. Guy Natale helped me through and It was done quickly , Just print your docs in colored so we know the status correctly on the multi point inspection. Guy Natale helped me through and he did a good job on his estimation of time he’s going to take for servicing. More
by KAPS
Employees Worked With
Guy Natale
January 14, 2019
Service review for January 14, 2019 visit The service advisor Kevin DaSilva was very professional and courteous when he took care of the issue of rattle from the front left wheel that started The service advisor Kevin DaSilva was very professional and courteous when he took care of the issue of rattle from the front left wheel that started AFTER the tires on the car were rotated on January 12, 2019. More
by HondaCustomer
Employees Worked With
Kevin DaSilva, Kevin Gallagher
January 14, 2019
Service Advisor/Service Center I have been going to Boch for many years, both for service and purchasing new cars. Larry Dulski has been my Service Advisor most ,if not all of the I have been going to Boch for many years, both for service and purchasing new cars. Larry Dulski has been my Service Advisor most ,if not all of the time that I have been a customer. He is excellent, always willing to discuss issues, provide me with advice, and ensure the work gets done. He is professional and courteous. He never hesitates to go the extra mile to help if I need it More
by PJR
Employees Worked With
Larry Dulski, Service Advisor, Amer Hajou
January 14, 2019
Time consuming Never had a bad experience. Only problem was wait time. Personnel informed me what was wrong with the car, showed me pictures and fixed the problem. Never had a bad experience. Only problem was wait time. Personnel informed me what was wrong with the car, showed me pictures and fixed the problem. More
by ASHLEYPATRICIALYLE
January 11, 2019
My Camry’s 20,000 Mile Maintenance Service After calling in the a.m., the representative was able to accommodate my routine service request for a noon Appt. Samantha, my service writer, was in After calling in the a.m., the representative was able to accommodate my routine service request for a noon Appt. Samantha, my service writer, was informative and attentive to my requests. Although I never saw the technician , my oil was changed, tires rotated, air filters changed and alignment completed promptly. More
by Jean P.
Employees Worked With
Samantha Elias
January 11, 2019
Professional service with a personal touch. I didn't have an appointment but they took me in right away anyway. The service rep Jack was very knowledgeable and friendly and the didn't try to I didn't have an appointment but they took me in right away anyway. The service rep Jack was very knowledgeable and friendly and the didn't try to sale me services that i didn't need. More
by Herbzy
Employees Worked With
Jack
January 11, 2019
10000 mile check up. Oil change tire rotation was Met promptly by service representative upon arrival. Was quoted 90 minutes to perform service however it was completed within 40 minutes. Service was Met promptly by service representative upon arrival. Was quoted 90 minutes to perform service however it was completed within 40 minutes. Service representative Kevin gave a thourough explanation of what review and services were provided and the overall results. More
by SULLIVAN.MARY
Employees Worked With
Kevin Dasalvia
