Nucar Toyota of Norwood - Service Center

Good recommendations for car's better performance. I brought our car (Toyota Prius 2018) for oil change service, but the service consultant Larry also recommended tires rotation, drive belt change and I brought our car (Toyota Prius 2018) for oil change service, but the service consultant Larry also recommended tires rotation, drive belt change and alignment. After these measures were taken, our car performed better and quieter. More

basic maintenance Guy was great! He was very helpful and explained everything in simple but great detail. He was also very friendly and responded to my VM very quickly Guy was great! He was very helpful and explained everything in simple but great detail. He was also very friendly and responded to my VM very quickly More

Quick and Easy Went in for a 15,000 mile check up on a Sunday at 1 pm. I did not stay to wait and was told about an hour and a half. I got a phone call no more tha Went in for a 15,000 mile check up on a Sunday at 1 pm. I did not stay to wait and was told about an hour and a half. I got a phone call no more than an hour later that my car was ready to go. More

Noises under hopd Jack is very knowledgeable and fair. I appreciate his patience, honesty and attention to detail. We are rest assured that our truck is safe and in g Jack is very knowledgeable and fair. I appreciate his patience, honesty and attention to detail. We are rest assured that our truck is safe and in good condition. More

Routine check up Service was great. Fast, honest and direct. My service tech Kyle Arruda was a pleasure to deal with and j would recommend them to others. Service was great. Fast, honest and direct. My service tech Kyle Arruda was a pleasure to deal with and j would recommend them to others. More

Excellent service We were very pleased with the first service for our 2018 Camry which we bought from Boch Norwood. Very efficient, and Kyle Arruda was great to work w We were very pleased with the first service for our 2018 Camry which we bought from Boch Norwood. Very efficient, and Kyle Arruda was great to work with! More

Checkup and recall Everything was done as asked. No problems. will be back again! I have nothing more to add by have not meet the minimum so here I go. Done Everything was done as asked. No problems. will be back again! I have nothing more to add by have not meet the minimum so here I go. Done More

Very efficient and helpful I have gone to Boch a few times to get my car serviced and every time has been a great experience. The staff are very professional and keep you update I have gone to Boch a few times to get my car serviced and every time has been a great experience. The staff are very professional and keep you updated on your car's status. Highly recommend! More

Bad assessment of problem and scammers! I will start with a positive, everyone was friendly and professional. I have been having my car serviced here for a few years since moving to the area I will start with a positive, everyone was friendly and professional. I have been having my car serviced here for a few years since moving to the area, I went in with check engine light on and a few others and left with the light off and just under $1,200 bill. Within 36 hours the lights were back on and I returned to the dealership, they said "Oh we hoped that our original fix would have done the job, we won't charge you the assessment fee since you were just here for this and then proceeded to call me back with an explanation that a part in my car was damaged and that was the problem and I spent an additional $1,175 to repair the car. The next morning the lights went back on and I called...and called...and called and left 3 messages this was on a Thursday. By Saturday I heard from no one and showed up at Boch and was told that there were super busy and wouldn't be able to look at my car before Monday but that I should be careful driving it. The exchange was less than pleasant and there seemed to be minimal concern about by 3rd trip to dealership within 10 days for the same repair. This time the estimate was for $2,400. Well I lost it and no one really wanted to hear it or address my concerns about how I felt scammed with constantly coming back and never getting a heads up as to how much the repairs could cost for my car. Interestingly I drove back to my old dealership on the cape and they found the problem and the fix was $400. They rip you off, they don't care and are only in this to make money and cheat people. I will never go back there again and advocate for people servicing, purchasing or leasing for an establishment that has integrity, honesty and pride in their work. More

OUTSTANDING PROFESSIONAL CUSTOMER SERVICE My 2009 Toyota Venza was towed to Boch Toyota. The Service Representatives, Guy, was extremely helpful and had my car back to me in hours. My 2009 My 2009 Toyota Venza was towed to Boch Toyota. The Service Representatives, Guy, was extremely helpful and had my car back to me in hours. My 2009 Toyota Venza drives and handles like a new car. Completely satisfied. The best part is my Service Representatives, Guy, found that some of the repairs were covered by Toyota due to a recall, approximately $1,000.00. More