Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,531 Reviews of Nucar Toyota of Norwood - Service Center
Sort by
May 01, 2020
Great people fast courteous service they keep you informed great place to do business with. Very polite staff clean environment Boch Toyota is the car dealership in the area. Way to go. informed great place to do business with. Very polite staff clean environment Boch Toyota is the car dealership in the area. Way to go. More
by Jay123
Verified CustomerEmployees Worked With
Jack Tu
May 01, 2020
I like the fact that I can pull in and get service or make an appointment. The gentlemen are always very friendly and professional. It’s a well oiled machine and very convenient. make an appointment. The gentlemen are always very friendly and professional. It’s a well oiled machine and very convenient. More
by Cuppajoe
Employees Worked With
David Demosthene
May 01, 2020
Life long member. Very satisfied customer over the years. However, my most recent purchase $443.45 is very expensive for a used car. Nice car though. If you looked at my credit now, I believe that years. However, my most recent purchase $443.45 is very expensive for a used car. Nice car though. If you looked at my credit now, I believe that it would be reasonably higher scores. Could/would this make a difference? Thank you, Leonard Graham More
by GRAHAM22
May 01, 2020
Always get the job done! Kevin from Service Dept was excellent attentive and knowledgeable . He is a huge asset to your team would be nice to see more staff like him ! excellent attentive and knowledgeable . He is a huge asset to your team would be nice to see more staff like him ! More
by ELIDECANARIO
Employees Worked With
April 30, 2020
Very impressed with safety precautions with masks and gloves. Won’t even service a customer’s car unless that person wears a mask. Wait time was excellent. gloves. Won’t even service a customer’s car unless that person wears a mask. Wait time was excellent. More
by Barb
Employees Worked With
Jack Tu
April 30, 2020
Mr Matt Crane the Mgr was very disrespectful I saw dents on two of my rims after my tires was changed I brought it to his attention he said I got one for a dollar.that was humiliating to me so because I g on two of my rims after my tires was changed I brought it to his attention he said I got one for a dollar.that was humiliating to me so because I got a deal i should shut my mouth I receive a coupon in the mail so I used it I bought two brand new cars the last one was in Dec. this need to be addressed his customer service is terrible I am not the one to use the race card but I felt as though he was being Racist towards me with that comment More
by ALEXPIERRE259
Employees Worked With
Matt Crane, Jack Tu
April 29, 2020
Jack Tua was very professional and knowledge about what was going to be done on the service to my car. You are very lucky to have someone like him during this tough period was going to be done on the service to my car. You are very lucky to have someone like him during this tough period More
by Fwes45
Employees Worked With
Jack Tu
April 29, 2020
Not happy. 4-1/2 hour wait for an oil change & tire rotation/balancing. I think they forgot about me. After checking with me (and I think realizing the error) my car was suddenly ready. The car continu rotation/balancing. I think they forgot about me. After checking with me (and I think realizing the error) my car was suddenly ready. The car continued to pull to the right. I doubt the work was ever done. I complained. Someone reached and out and asked what they could do. I asked to have the work done again or a refund ($226.00). Never heard back. Done with Boch Toyota. I don’t remember the service advisors name. More
by PAM.MCARDLE
Employees Worked With
Kyle Arruda
April 29, 2020
Chris is awesome! Easy Going to work with and always prompt to help. I tried to visit the dealer when I know he is on schedule. prompt to help. I tried to visit the dealer when I know he is on schedule. More
by Christina
Employees Worked With
April 29, 2020
I went to have my car check on the light where it said awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagno awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagnosed the problem. For a 5-minute check. I should have gone to Autozone to check it for free! Will never come back and buy another car here at BoCH toyota. give people a break during this Covid-19 pandemic will ya? Are you guys that money hungry with this coronavirus going on and ripping people’s pocket as much as you can? Stay away from this dealership. I know I am More
by P.Nguyen
Employees Worked With
