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Chris Gray
102 Reviews
102 Reviews of Chris Gray
April 22, 2026
Liars and thieves, I bought two vehicles with these xxx and they sold me one with black transmission fluid.. won’t take accountability and are now stalling until my Lemon Law warranty runs out. Disgusting and they sold me one with black transmission fluid.. won’t take accountability and are now stalling until my Lemon Law warranty runs out. Disgusting display Sales fraud I reported them to the Attorney Generals Office but it seems they probably pay the off to not get prosecuted. Karma is a xxxxx, they will regret doing this to people. More
by Jasonbaptiste.1979
Other Employees Tagged: Lou Rylant , Aaron Jeffries
September 15, 2025
Two recent bad services experiences the 1st one being after purchasing the vehicle and getting a complimentary oil change, they were unable to locate the keys which had been stuck in the drop slot for 1 after purchasing the vehicle and getting a complimentary oil change, they were unable to locate the keys which had been stuck in the drop slot for 10 hours. Only after I called to inquire about the status of my vehicle I was informed about the situation. Was advised that Chirs would contact me and he never did. Figured give them another chance. Took vehicle in for a tire issue, was advised that the tire could be plugged. Due to the fact that it is a hybrid and my understanding the wheels are somehow involved in the recharging process I was asked if I wanted a alignment, which I agreed too. The next day the tire was flat, due to distance from home to dealer and the fact that the spare tire has limited mileage and for safety I took it to a closer location. They said the plug failed and recommed a patch . (They said patch is abetter option) Not sure why this was not done to begin with. I spoke with the service advisor and requested a refund. I was told that he need to speak to his manager Chris. Chris contacted me on Monday agreed to refund the plug cost but not the alignment told me that they are in the business of giving the customer what they want the service advisor never told me that the alignment was not required nor did he ask any questions about how car was driving. I requested to speak with Chris supervisior Mike and when transferring the call he hung up . I am awaiting a call from Mike, This is the second bad service experience, More
by unhappy customer
January 02, 2024
Do not buy any preowned vehicle from these people. I bought a 2018 Toyota Highlander last week and was told they would fix my trunk before they gave the sub to me. They did not fix it and they tried t I bought a 2018 Toyota Highlander last week and was told they would fix my trunk before they gave the sub to me. They did not fix it and they tried to say I have to pay $1,000 for them to fix it and that's suppose to be 50 percent off. They do not care and will sell you anything. This location should not be selling any cars. Also their service manage or assistant Chris is extremely rude. They never apologized once and told me they just sell as is suvs. As long as it passes safety they could care less. They were willing to trade me into a new suv and charge me more money like that's a deal. These people are just ridiculous. More
by tanikqah
December 03, 2022
They sold me a car in June with non-working rain-sensing wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insuranc wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insurance to cover a windshield replacement instead of them taking ownership of the issue, so much for a "Toyota certified used" vehicle. I won't buy again from these folks or bring my car for service here. Buyers beware of this place. Any attempt to contact any level of management gets discarded, it's shady business practices. 16Dec22: The car's windshield was replaced by Boch Toyota and now the car works perfectly. Thank you, especially to Jessica C., Chris G., and Johnny F. from sales for lending me his car. More
by Eddie T.
Other Employees Tagged: Dennis Hoatson, Mark Greenberg, Johnny Fraifer, Adam Macneil-Keefe, Stanley Wong , Jessica Costello
August 12, 2020
You all rock! You guys was patient with me suggested a great vehicle for me! I’m still in love with my vehicle and I highly recommend people to go there And purchase a vehicle Thanks again Bill S and the great vehicle for me! I’m still in love with my vehicle and I highly recommend people to go there And purchase a vehicle Thanks again Bill S and the whole team More
by Kiasia Woods
Verified CustomerOther Employees Tagged: Jason Aufiero, Bill Sergi , Theresa Awad, Monike Silva
June 30, 2020
I bought my car at Boch and have been servicing here ever since. I find the employees to be very courteous and professional and am always satisfied the service . My only complaint is that it would have been since. I find the employees to be very courteous and professional and am always satisfied the service . My only complaint is that it would have been nice getting a loaner instead of a rental. More
by CLAUDE.BRUFF
June 26, 2020
Dealer charge my 150 dollars for labor that they said was part of job Said they would give me credit on next service I asked them to take it off credit card I call multiple tomes about this with no response part of job Said they would give me credit on next service I asked them to take it off credit card I call multiple tomes about this with no response They did fond and fix issue Was going to trade truck at same time and sales people would not give me what there site said my truck was worth Not happy More
by PETEROFBOS@yahoo.com
June 26, 2020
Chris was very helpful. He took care of an issue with my car while I waited. Been a Boch customer for decades. A loyal Toyota customer and Boch will always always be where I purchase my cars. car while I waited. Been a Boch customer for decades. A loyal Toyota customer and Boch will always always be where I purchase my cars. More
by KBROWNLYNCH
June 26, 2020
Terrible! Drove into *empty* service bay and waited 5 mins before any of the three employees acknowledged me. Wrong service proposed. Condescending svs. rep. Chris Gray mins before any of the three employees acknowledged me. Wrong service proposed. Condescending svs. rep. Chris Gray More
by Matt K.
June 26, 2020
The actual service experience was fine- the electronic issue was not fixed, I left messages for Chris and Angel with no callbacks. Have since sold car issue was not fixed, I left messages for Chris and Angel with no callbacks. Have since sold car More
by SDWINGNUT
Other Employees Tagged: Angel Pimentel
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