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Nucar Toyota of Norwood - Service Center

Norwood, MA

4.0
1,531 Reviews

1,531 Reviews of Nucar Toyota of Norwood - Service Center

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April 24, 2020

I needed auto bodywork on my Nissan rogue and Boch delivered quality service. I had it back within a few days once all the insurance was approved and it looks better than new. More

by Alohasnoopy
Recommend Dealer
Yes
Employees Worked With
Gerardo Arce, Kenny Lopez
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you Alohasnoopy for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that our team took such great care of you, as well as your car! If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

April 24, 2020

Excellent service. Prompt, courteous and as promised. I will bring in my car for service here. I recommend this place for any Toyota service for everyone. More

by Vijay
Recommend Dealer
Yes
Employees Worked With
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you Vijay for your review and recommendation! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that David and our team took such great care of you during your visit, I will be sure to pass along the message. We look forward to seeing you again, take care! Jessica Costello Customer Relations Manager Boch Toyota

April 24, 2020

Very difficult to contact dealer to schedule recall service. One phone number no longer working. Tried on the net, got message that I would be contacted. 3 days no contact. Finally drove to dea More

by THORNBML
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you THORNBML for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I do apologize for any inconvenience getting your appointment scheduled, unfortunately during this time we had been working with very limited staff. I'm glad to hear that Kevin took such great care of you, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care. Jessica Costello Customer Relations Manager Boch Toyota

April 23, 2020

Ok so far. No problems Excellent service and Ok so far. No problems Excellent service and quick.service people were polite and friendly. I enjoyed looking at new cars.But the TV was loud But I More

by MCGRETH
Recommend Dealer
Yes
Employees Worked With
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Majed Abdalla
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you MCGRETH for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm pleased to hear that our team took such great care of you during your visit, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

April 23, 2020

Boch Toyota has an awesome group of service advisors. Many of them have been there for many years. They are courteous and prompt in letting you know when your vehicle is ready to be picked up! More

by HVER423030
Recommend Dealer
Yes
Employees Worked With
Carlos Rovira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucio Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dulski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Lopez, Matt Crane, Kyle Arruda, Jance Sae-Eung
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you HVER423030 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that our team has taken great care of you during your visits, I will be sure to pass along the message! Please feel free to reach out if you need anything further. We look forward to seeing you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

April 23, 2020

Simple service appointment but it went very smoothly. It was easy to schedule. I waited for the vehicle. It was returned in a timely fashion with the work done correctly. More

by GEORGEVIEN
Recommend Dealer
Yes
Employees Worked With
Larry Dulski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Arruda
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you GEORGEVIEN for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that Kyle, Larry and our team took such great care of you, I will be sure to pass along the message! We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

April 22, 2020

Not Good person that waited on me was fine but I was late for work because rental car was not waiting when I arrived so terrible customer svc/planning! More

by JROMANO30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
name was not given
April 22, 2020

In this hard and stressful times for everyone the service team was friendly , fast on the procedure check in and out and the most important very clean More

by IDRAGOVOJA
Recommend Dealer
Yes
Employees Worked With
Matt Crane
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you IDRAGOVOJA for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that Matt and our team took such great care of you, I will be sure to pass along the message. If you need anything further, please feel free to reach out! We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

April 21, 2020

My complaint is with the lack of Customer service- I had to wait Several minutes as the techs from the service department finished their personal conversation before they acknowledged me More

by Bnichols
Recommend Dealer
No
Employees Worked With
Matt Crane
April 20, 2020

Terrific! prepared! He was nice and courteous . He did not pressure us. Do you want me know about the tires and cost during this waiting time. More

by STACEYANDMATT
Recommend Dealer
Yes
Employees Worked With
Majed Abdalla
May 06, 2020 -

Nucar Toyota of Norwood responded

Thank you STACEYANDMATT for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that Majed took such great care of you, I will be sure to pass along the message. If you need anything further, please feel free to reach out. Enjoy your new car, and we hope to see you here again for your first service appointment. Take care! Jessica Costello Customer Relations Manager Boch Toyota

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