Nucar Toyota of Norwood - Service Center

Bill was very knowledgeable and directed us with our purchase very well. He was thorough and understood our needs well. He was also very pleasant to work with. purchase very well. He was thorough and understood our needs well. He was also very pleasant to work with. More

The staff is great but The 3% additional charge for paying with a credit or debit card is xxxxxxxx. There are plenty of additional fees already added for environmental disposal and other nonsense nick paying with a credit or debit card is xxxxxxxx. There are plenty of additional fees already added for environmental disposal and other nonsense nickel and diming a simple oil change. More

The service was terrific. The work was done promptly and I was out of there in less than an hour or so. What was done was explained clearly to me and the Apple car care feature was also explained to me. I was out of there in less than an hour or so. What was done was explained clearly to me and the Apple car care feature was also explained to me. More

Loved going to this location specially because I finally found someone I can really trust His name is Jack Tu. I never Experienced such an honesty before having the pleasure and luck to meet him. Very knowl found someone I can really trust His name is Jack Tu. I never Experienced such an honesty before having the pleasure and luck to meet him. Very knowledgeable, respectable, down to earth human being and for all that qualities I will be forever thankful. This location is very lucky to have someone like him I tell all my friend get a Toyota because I know someone who you can trust to maintain you car running for a very long time. Thank you Jack you will forever have all my respect and admiration More

Jack Tu welcomed me in a very professional manner He explained all the work that was going to be done and he was correct in the time it took for the work to be done I do not feel that it’s correct for explained all the work that was going to be done and he was correct in the time it took for the work to be done I do not feel that it’s correct for Toyota to charge an extra 3 percent when using credit / debit cards Better to offer -10 percent less by using cash Jack is an asset to Toyota and an asset to the customer More

Great Experience, the wait was a bit long, but it was all worth the wait. Employees working at the service area understood that my car was not a Toyota Brand, but still took it anyways for inspection. worth the wait. Employees working at the service area understood that my car was not a Toyota Brand, but still took it anyways for inspection. More

GOOD SERVICE , HIGH PRICES . SERVICE WAS GOOD , PRICE IS HIGH .. AND THAN YOU ADD ANOTHER 3% FOR USING A CREDIT CARD .. ITS NOT REALLY THE MONEY BUT THE IDEA .. YOU MADE MORE TH SERVICE WAS GOOD , PRICE IS HIGH .. AND THAN YOU ADD ANOTHER 3% FOR USING A CREDIT CARD .. ITS NOT REALLY THE MONEY BUT THE IDEA .. YOU MADE MORE THAN ENOUGH ALREADY . PLUS WAS TOLD 6-7 MONTHS AGO I WOULD BE CALLED IN DEC. OR JAN. TO HAVE MY FRAME UNDER COATED .. WHAT HAPPEN ??? NO UPDATES - NOTHING .. DON'T KNOW IF I'LL BE BACK .. PLUS WILL BE BUYING A NEW TACOMA IN A FEW MONTHS -DON'T KNOW WHERE I WILL BUY IT .... HAVE A NICE DAY ... More

Inspection Sticker and New Registration Pulled into the service center and Chris was very attentive and concerned with whether someone was helping me. He got me on my way very quick. Nice Pulled into the service center and Chris was very attentive and concerned with whether someone was helping me. He got me on my way very quick. Nice people and very good experience. More

I was very pleased by time it took to get car back, and also for the senior discount given to me on the entire bill. versus my military discount also for the senior discount given to me on the entire bill. versus my military discount More

In my experience, it has always been easy to get an appointment, even on short notice. Service is usually completed in less time than estimated. Jance was extremely courteous and good at explaining thi appointment, even on short notice. Service is usually completed in less time than estimated. Jance was extremely courteous and good at explaining things. More