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Nucar Toyota of Norwood - Service Center

Norwood, MA

4.0
1,531 Reviews

1,531 Reviews of Nucar Toyota of Norwood - Service Center

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January 25, 2020

I'm extremely disappointed and had the worst customer service experience at Boch Toyota Norwood. When I asked to speak with a service manager they quickly transferred me to Larry Dulski (who is not the s More

by MADDIE1432001
Recommend Dealer
No
Employees Worked With
Larry Dulski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Crane
January 25, 2020

kQuick and efficient I find Boch Toyota to be friendly, efficient and informative. The employees always follow up, explain anything you are unsure about and always tell More

by ELCRAVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you ELCRAVER for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that you had such a wonderful visit with Kevin and our team, I will be sure to pass along the message! If you need anything, please feel free to reach out. Thank you, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 24, 2020

When I checked in my car the man was very nice and When I checked in my car the man was very nice and answered all my questions I was very happy that he helped me It was for my first visit for oil cha More

by GWENANN851
Recommend Dealer
Yes
Employees Worked With
Gilbert Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you GWENANN851 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that you had such a great visit with our service team, I will be sure to pass along the message! If you need anything, please feel free to reach out! Thank you, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 24, 2020

My service representative (Kevin Gallagher) was awesome. I was there primarily for a manufacturer's recall (airbag). I also mentioned some other unknown issues during my visit (noise under hood). He was ver More

by NICOLE B.
Recommend Dealer
Yes
Employees Worked With
Kevin Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you NICOLE B. for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that you had such a wonderful visit with Kevin and our team, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out. Thank you, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 22, 2020

They’re very professional, helpful, a good team worker, especially Arnando Teixeira. I would like to recommend this place. Now I’m so happy with my new car. Thanks again Arnando for your help. More

by Ana Montrond
Recommend Dealer
Yes
Employees Worked With
Arnaldo Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you Ana Montrond for your review and recommendation! We truly appreciate you taking the time to share your experience with us at Boch Toyota, I'm glad to hear that you had such a great visit with Arnaldo and our team, I will be sure pass along the message! If you need anything, please don't hesitate to reach out. Enjoy your new car, and we hope to see you here again for your first service appointment. Jessica Costello Customer Relations Manager Boch Toyota

January 22, 2020

I've been going to Boch service for years and they always treat me well. Last time I went was exceptional. Jance took care of me and went above and beyond to take care of a warranty claim. I can't say enough More

by DAVIDKAMINSKI
Recommend Dealer
Yes
Employees Worked With
Jance Sae-Eung
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you DAVIDKAMINSKI for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that you had such a wonderful experience with Jance and our service team, I will be sure to pass along the message! If you need anything further, please feel free to reach out! Thank you, we hope to see you here again. Jessica Costello Customer Relations Manager Boch Toyota

January 21, 2020

repair I brought the car in because the automatic high beams were not working properly and the left front speaker was not working. I thought that maybe I wou More

by BGS009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you BGS009 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that you had such a wonderful visit with Lucio and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out! Thanks again, we look forward to seeing you back here! Jessica Costello Customer Relations Manager Boch Toyota

January 20, 2020

I had to schedule a service for my car, nothing major simply that time of the year. I called Boch Toyota and was able to get an appointment for the next day (Saturday). I went prepared to wait, I know th More

by Ariana
Recommend Dealer
Yes
Employees Worked With
Ashley Mazzucco, Jack Tu
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you Ariana for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that you had a wonderful experience with Jack and our service team! I will pass along the message as well to Ashley, and please don't hesitate to reach out if you need anything, or would like to go over our other car options! Thank you again Ariana, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 20, 2020

Had the machinist taken the car for a test drive after servicing it, he would have realized that a front tire was about to explode. More

by GERTML
Recommend Dealer
Yes
Employees Worked With
Larry Dulski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you GERTML for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. If you would like to speak any further about your visit with us, please don't hesitate to reach out, my email is jcostello@bochtoyota.com. Thanks again, we hope to see you here again. Jessica Costello Customer Relations Manager Boch Toyota

January 17, 2020

Great service I was buying cars from Boch last 30 years Great service I was buying cars from Boch last 30 years My first car from college and first car for my sons Thank you Nasar! More

by Vita
Recommend Dealer
Yes
Employees Worked With
Nasar
Feb 06, 2020 -

Nucar Toyota of Norwood responded

Thank you Vita for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that you had such a wonderful experience with Nizar and our team, I will be sure to pass along the message! If you need anything, please don't hesitate to reach out! Enjoy your new car, and we hope to see you here again for your first service appointment. Jessica Costello Customer Relations Manager Boch Toyota

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