Nucar Volkswagen of Norwood

Purchased a used Volkswagen Passat with the help of Scott Purchased a Passat with the help of Scott. He was very helpful throughout the whole process including after purchasing the vehicle and coordinating my Purchased a Passat with the help of Scott. He was very helpful throughout the whole process including after purchasing the vehicle and coordinating my car being serviced. As far as the car, I bought it used and was in very good condition. More

A wonderful experience buying a new 2018 Atlas from Scotty I went to VW Gallery to explore option to upgrade to SUV from a Passat, I met Scotty Santos who was friendly, knowledgeable and honest. I started test I went to VW Gallery to explore option to upgrade to SUV from a Passat, I met Scotty Santos who was friendly, knowledgeable and honest. I started test driving the Atlas and I came back another day to drive a Tiguan, Scotty Santos was always pleasant presenting the vehicle and always attentive to answer any questions I had. If want to buy a new vehicle without any pressure, GO TO VW GALLERY AND ASK FOR SCOTTY SANTOS. I also have to mention that without Nelson Gonell the General Sales Manager help, this deal was not going to happen, He did he best to keep me at the payment I wanted. Thank you More

Great Service We recently purchased a vechile from this dealer and had great luck with our experience, Jay assisted us through the transaction and helped us walk ou We recently purchased a vechile from this dealer and had great luck with our experience, Jay assisted us through the transaction and helped us walk out with the vechile we wanted, no hassles and we have peace of mind that we purchased a solid vechile! Thank you Jay and Nelson for your services! More

Bought a Car From Jay Great Service Jay helped me Pick the Best car suitable for me..will tell other about jay thank for everything you did and service thanks again Great Service Jay helped me Pick the Best car suitable for me..will tell other about jay thank for everything you did and service thanks again More

High level dealership Friendly personal. They proposed many different options, different offers. There are a lot of new and used vehicles on stock. The quality of service j Friendly personal. They proposed many different options, different offers. There are a lot of new and used vehicles on stock. The quality of service job is high and advises of service stuff is correct. More

Going the extra mile, and then some. I had an issue with my Touareg sunroof that a different VW dealership was not able to properly diagnose and repair. I took my vehicle to VW Gallery e I had an issue with my Touareg sunroof that a different VW dealership was not able to properly diagnose and repair. I took my vehicle to VW Gallery even though it is MUCH further away from several other VW dealers because I have always had excellent customer service with them. They worked hard to diagnose the issue and took care of a loaner vehicle for me for the 2 weeks needed to get my vehicle repaired correctly (delay due to national backorder on needed parts). Yulissa took wonderful care of me, handled the many conversations with my insurance company, and kept me up to speed every step of the way. More

Great experience Great experience, super happy with my car and there were such wonderful attitudes from every person there, Scotty was wonderful at working with us and Great experience, super happy with my car and there were such wonderful attitudes from every person there, Scotty was wonderful at working with us and we really appreciate our experience here. More

Changed a head light All do well and I did not have an appointment.There is a nice waiting room with coffee, tv and restrooms. Ko sales pressure but help if needed. All do well and I did not have an appointment.There is a nice waiting room with coffee, tv and restrooms. Ko sales pressure but help if needed. More

Painless, fast and money saving I traded in my first car today and bought the R Line 2019 Jetta. This is the second car I've purchased from Norwood VW and both experiences have been I traded in my first car today and bought the R Line 2019 Jetta. This is the second car I've purchased from Norwood VW and both experiences have been great. I got everything included in the loan I needed, I was not upselled or bullied into anything I didn't need and I was out of there fast whereas another dealership I was at for hours and hours arguing. More

You guys put your customers 1st thank you I like this dealer because i am able to go in and tell the issue I’m having with my vehicle and, you guys have me in and out. Thank you for the great I like this dealer because i am able to go in and tell the issue I’m having with my vehicle and, you guys have me in and out. Thank you for the great customer service. Keep up the good work More