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Nucar Volkswagen of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.4
630 Reviews
The team at Nucar Volkswagen of Norwood would like to welcome you to our dealership in Norwood, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks count on the high-quality vehicles and services found at Nucar Volkswagen of Norwood, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1280 Providence Hwy

Norwood, MA

02062

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Showing 630 reviews

January 21, 2025

Sales person was great! Waited for hours to see the finance person. Very frustrating process. Would not return. More

by LAURA.WELZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We're glad to hear you had a positive experience with our salesperson, but we're truly sorry to learn about the long wait time and frustration you experienced with the financing process. Your feedback is valuable, and we’ll be reviewing it to improve our processes. If you'd like to discuss your experience further, please feel free to reach out to us at 833-854-8541. We appreciate your time and hope to have the opportunity to better serve you in the future. Thank you.

January 17, 2025

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Bernardin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mugford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Nucar Volkswagen of Norwood responded

We're sorry to hear that your experience with us did not meet your expectations. We understand how frustrating delays can be, and we sincerely apologize for any inconvenience caused. Please give us a call at 833-854-8541 so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

January 13, 2025

The service advisor gave my car the attention it needed. Alberto will call me when the parts are in to do the repairs. More

by RHOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Pagan
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Jan 14, 2025 -

Nucar Volkswagen of Norwood responded

We’re so grateful for your 5-star review. It was a pleasure serving you, and we hope to see you again soon!

Jan 14, 2025 -

RHOEMAIL responded

Can you give me an update on the status of the parts?

Jan 14, 2025 -

Nucar Volkswagen of Norwood responded

To help you get the most up-to-date information give us a call at 833-854-8541. Thanks!

January 11, 2025

I’ve been buying VWs for a long time, as well as coming to the service center. They are always great to work with and their service is outstanding More

by christolagos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Christoforo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve had consistently great experiences with both our sales and service teams. We truly appreciate your support and look forward to continuing to serve you!

January 10, 2025

After 5 attempts and almost $2000 spent the car stalls in cold temperatures in the Morning, Everyone tried to do the best to cooperate with this matter but they cannot properly diagnose the car to More

by ROMEOCOLOSIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian
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Jan 14, 2025 -

Nucar Volkswagen of Norwood responded

Romeo, thank you for your feedback. You brought your 2010 VW Jetta to us multiple times for a cold-start stutter while also working with another shop. We discovered aftermarket parts that we did not install, which added complexity. We started with cost-effective solutions and later identified a faulty aftermarket fuel pump as the likely issue, explaining it might not guarantee a fix. Despite our efforts and communication, the issue persisted. We refunded the fuel pump cost as requested, and you opted to seek help elsewhere. We regret we couldn’t fully resolve the concern and remain available to assist further. Please give us a call at 833-854-8541 if you would like to discuss this matter further. Thank you.

Jan 15, 2025 -

ROMEOCOLOSIMO responded

Just to clarify the fuel pump removed was an original pump from a different place installed 4 years ago. This was the reason why I didn’t believe the problem of the stalling situation. The car was always serviced with original OEM parts from local auto body shops. I spoke with the new service manager Sebastian, and can understand the car is old and that is difficult sometimes to provide an accurate diagnosis. Hoping for a better experience for future car service visits. Sincerely Romeo C

January 04, 2025

Professional in dealing with the customer, easy way to deliver the car, and he also has experience in communication More

by Khalid h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your wonderful feedback! We're glad to hear you had a smooth and professional experience. Clear communication and an easy car delivery process are what we strive for. We appreciate your kind words and look forward to serving you again!

January 03, 2025

Excellent service by both tech and service advisors. Glad that I own a Volkswagen vehicle. I was in a bind for service and they took me right away. More

by DIBATTIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're thrilled to hear that our team was able to provide you with excellent service and help you out when you needed it most. We're proud to have you as part of the Volkswagen family and look forward to serving you again in the future!

December 30, 2024

Courteous, friendly, and communicative personnel who were very easy to work with, coupled with good service provided by the technicians. More

by IRENE.BRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Dec 31, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the kind words and 5 stars! We’re delighted we could provide a top-notch experience for you. Let us know how we can assist you in the future!

December 18, 2024

Went in for routine service and everyone was pleasant, prompt, helpful and knowledgeable. They let me know what to expect and did not pressure me for any additional services. More

by tess_mcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your great feedback! We're glad to hear our team provided a pleasant, prompt, and pressure-free experience. We look forward to serving you again in the future!

December 17, 2024

This dealership gave us the opportunity to save an old Volkswagen Jetta from the scrap gap. Sebastian was the gentleman we dealt with and he made sure we knew exactly what was going on with our vehicle e More

by SEANABRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
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Dec 18, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your wonderful review! We're so glad Sebastian was able to help you save your Volkswagen Jetta and keep you informed throughout the process. It’s great to hear you got exactly what you wanted. We appreciate your kind words and look forward to assisting you again in the future!

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