
Nucar Volkswagen of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Nick Dryden is my service advisor & is terrific. He coordinates my appt & transport so I don’t have to take time off and my work is done promptly resulting in a bill very close to the estimate. He i He coordinates my appt & transport so I don’t have to take time off and my work is done promptly resulting in a bill very close to the estimate. He is pleasant and efficient. More
James Christoforo was a great help to me when I bought my VW ID.4 Pro. Highly recommend! VW ID.4 Pro. Highly recommend! More
J bernardin was exceptional to deal with. Very patient and helpful and easy manner. Pretty smooth process of buying new car. Very patient and helpful and easy manner. Pretty smooth process of buying new car. More
Nucar has a courteous staff that does great work. All the work that has been done is completed with care and quality. All the work that has been done is completed with care and quality. More
Turn around time for repair was great. There was a miscommunication on the pricing as we were quoted one priced but charged another but then it was resolved and discounted as quoted. Also There was a miscommunication on the pricing as we were quoted one priced but charged another but then it was resolved and discounted as quoted. Also there was a long delay/oversight on a part that was needed for repair. It got escalated by the service team and part arrived shortly thereafter. Thank you! More
Outstanding services and on time delivery. I have a Volkswagen tiauan and I have a All services done by Nucar I have a Volkswagen tiauan and I have a All services done by Nucar More
Dealer is ok. The annoying thing is they signed me up on DealerRater without asking me and I’ve been getting 30+ emails since then The annoying thing is they signed me up on DealerRater without asking me and I’ve been getting 30+ emails since then More
I bought my car from there under the previous owners. Nucar didn’t even know what transmission i drove, they lost all my maintenance records with the car. Wouldn’t give a sticker without a $1000 repair Nucar didn’t even know what transmission i drove, they lost all my maintenance records with the car. Wouldn’t give a sticker without a $1000 repair job first. Very sad how far downhill this place has gone. I’ll sit in traffic & deal with colonial in Medford any day of the week More
A car purchase should not be dragged out across 3 visits—especially when it is an hour+ drive from my home. Also, the business manager did not apply for my financing using the terms that I had speci visits—especially when it is an hour+ drive from my home. Also, the business manager did not apply for my financing using the terms that I had specified (60 months vs. 48 months). This caused him to have to do a 2nd application on my behalf. And this had a negative impact on my credit rating. Also, I did not appreciate the high pressure sales tactics used to sell various warranties. I made it clear at the start that I wasn’t interested and had a limited amount of time to spend. Lastly, I was told that I could not have the car delivered to me because it was a used car, not new. I was still spending over $20k so that didn’t feel right. So I will now need to pay for an Uber to pick up the car. Overall, this was not a great experience. More
My only complaint was . . they told me they’d have it back to me sooner than they actually did.. . they told me they’d have it back to me sooner than they actually did.. More