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Nucar Volkswagen of Norwood - Service Center

Norwood, MA

4.3
313 Reviews
Call Service Center (781) 725-8700

313 Reviews of Nucar Volkswagen of Norwood - Service Center

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July 21, 2025

Easy to get an appointment, pleasure to work with, and a short wait. Disappointed they did an exterior car wash, but not even a a quick vacuum of the interior. This is a leased car for the first covered ser More

by Ajd918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 22, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the kind words about our team and the appointment process—we're glad everything went smoothly overall. We understand your disappointment about the interior not being cleaned. While our standard service includes an exterior wash, interior cleaning isn’t always included, but we appreciate the feedback and will keep it in mind as we look to improve the experience.

July 17, 2025

Amazing! They were very responsive and did a good job communicating and went above and beyond with cleaning More

by sportniki10
Recommend Dealer
Yes
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Jul 21, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the amazing review! We’re glad our team communicated well and went the extra mile with the cleaning. We appreciate your kind words and look forward to seeing you again!

July 15, 2025

As always Alberto is amazing support. Giving me the answers I need and ensuring my car is operating well. More

by Sav_savvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Pagan
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Jul 15, 2025 -

Nucar Volkswagen of Norwood responded

Thanks for the kind words! We're glad Alberto continues to provide excellent support and keep your car running smoothly.

July 14, 2025

No hassle. Great Salesperson. Great communication through text and no pressure for the sale. Best deal in town! More

by Dieselbuba
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Nucar Volkswagen of Norwood responded

Thanks for the awesome review! We're glad you had a hassle-free experience and found the best deal—enjoy your new ride!

July 04, 2025

Everything is too expensive. I have a 2012 vw passat. I spend 2k-3k at this dealership every year. Prices are out of control. More

by Lucy Liu
Recommend Dealer
No
Employees Worked With
na
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Jul 08, 2025 -

Nucar Volkswagen of Norwood responded

We understand your concern and truly appreciate your loyalty over the years. Vehicle maintenance costs can add up, especially as a car ages, but we always aim to provide high-quality service using genuine parts to protect your investment. That said, we're happy to review your recent visits to ensure all charges were necessary and transparent. Thank you for your feedback—it helps us improve.

July 03, 2025

Usually prompt service, very professional, up front about pricing, but the service department needs to have better communication skills within themselves. No one wants to wait three hours for the return of t More

by CFANDEL.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mugford
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Nucar Volkswagen of Norwood responded

Thank you so much for the feedback!

June 28, 2025

Awesome car service AND Customer service. Very professional staff and beauty facilities. Staff very Customer-focused!! More

by DAN.SHABBICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden, Danielle Crowley
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Jun 30, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for the fantastic review! We're so glad you enjoyed the service and our team’s professionalism. We truly appreciate your support!

June 27, 2025

New personnel A+ car ready when say so. .......Old personnel C- car not ready when say so. More

by YBKELLIHER
Recommend Dealer
Yes
Employees Worked With
Alberto Pagan
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Jun 30, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We’re glad to hear the recent experience with our new team met your expectations. We’re always working to improve and appreciate you sticking with us!

June 20, 2025

This is the only dealership that I deal with for each of my families cars. More

by MILO104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
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Jun 23, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your loyalty and trust! We’re honored to be your go-to dealership for your family’s vehicles!

June 20, 2025

Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right More

by PEPINFAMILY228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Christoforo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mugford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden, Danielle Crowley, Connor Decker
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Jun 23, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your review! We're glad we could make things right and appreciate your kind words about our customer service!

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