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Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor

Taylor, TX

3.9
114 Reviews

14150 State Highway 79

Taylor, TX

76574

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Showing 114 reviews

October 11, 2014

GREAT DEALERSHIP The entire staff at Nyle Maxwell are not only courteous and helpful....they are professionals. My new truck purchase was made easy because of their a More

by katsman333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilcox
September 05, 2014

Terrible Experience Horrible dealership to do business with. They will change the numbers on your agreed price. They will change the sales contract behind your back and More

by chrisw9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashlee
March 23, 2014

I had a very pleasant experience in buying a Ram Pickup from the Taylor dealership. Jimmy Wilcox was my salesperson and he did an excellent job in meeting my needs in finding the right vehicle for me and More

by williamcrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilcox
February 03, 2014

My experience with Nyle Maxwell Taylor went above and beyond the words CUSTOMER SERVICE, from beginning to end our car buying experience was carefree, quick and very easy. The team there in Taylor ALL l More

by theresawooten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
January 27, 2014

I came to Nyle Maxwell because of their lifetime powertrain warranty available on all used vehicles. I knew that when I was ready for a new vehicle, this would be the first place I stopped, and I'm More

by rightthisway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Hebl
April 23, 2013

When I first arrived, Jimmy greeted me with a friendly and professionall demeanor and informed me that he will be working with Chris as well. Both greeted my family, and was very courteous to my wife and More

by Lamberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin, Jimmy Wilcox
November 29, 2012

In the summer, we purchased a used vehicle and clearly expressed we had certain price limit but had to get into a car. Looked at a few vehicles, found one we thought we could get into. The Sales person ke More

by Aliacdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Martinez, Coy
Nov 30, 2012 -

Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor responded

Hello, I am the IT Director for Nyle Maxwell Family of Dealerships and I monitor the DealerRater reviews for our dealerships. I am sorry to hear that you had a negative experience at the Nyle Maxwell Chrysler Dodge Jeep of Austin. Our goal is to work hard to ensure every customer is treated to world-class customer service. I appreciate the feedback and we plan to incorporate the things we learn from these reviews to help improve the experience for all our customers. Please let us know if there is anything we can do to earn your business. Thank you, Jimmy Oliver IT Director 512-219-3634 C: 512-618-3773 F: 512-249-3253 joliver@nylemaxwell.com

Dec 05, 2012 -

Aliacdc responded

I appreciate your response Mr. Oliver. At this point, I am not sure what can be done to make us change our mind unless you have a time capsule to go back in time, can give us our money back or even a new/better rate we were applying for We are not in a position to purchase another vehicle due to the economy and my recent layoff AND our credit union will not accept our appication to refinance. I am not comfortable recommending Maxwell to anyone I know - I truly feel duped, disappointed and in a long-term bind because of how your dealership does business.

October 27, 2012

Firist of all, I came to your dealership because of it's easy access to Sun City via Toll 130 and Hwy 79. I was told over the phone that I should be prepared to leave my 2012 Town & Country Limited for 1 t More

by Michael Oglesby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin, the service mgr/Nyle Maxwell, owner.
October 22, 2012

I have bought many cars and this dealership and the above mentioned employees gave me my best car buying experience yet. I can't say enough about the quality of service and attention I received. These employ More

by alabadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cash, Jimmy Wilcox, Coy Balusek, Chris Martin
September 10, 2012

This dealership really tries to work with you to get a deal done. In addition, the financing forms in Texas are very confusing and they go over them again and again to explain how all the costs break out More

by bastabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilcox
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