Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor

Purchased a new Ram Diesil Truck Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out to travel to another dealership to receive a part for my bed cover. The time frame stayed within the allotted timeline so I could get to my meeting. Joe S. More

Warranty Repair - Excellent Service I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the process. Totally satisfied with the service department. More

Great Dealer Can’t say enough about this dealership I drive an extra 30 miles instead of using a closer dealer. The staff from top to bottom is great. Can’t say enough about this dealership I drive an extra 30 miles instead of using a closer dealer. The staff from top to bottom is great. More

Normal Maintenance The service department is always helpful & honest. I've been going here for years as this is where I purchased my last 2 vehicles as did my Mom previo The service department is always helpful & honest. I've been going here for years as this is where I purchased my last 2 vehicles as did my Mom previously. I typically don't like going to the dealership but never have they recommended anything not needed & get it done. More

Always a pleasant experience at Nyle Maxwell Taylor My Ram 2500 was taken in for service. The staff treat you like family. Always pleased with the experience at the dealership. Big thumbs up to all the My Ram 2500 was taken in for service. The staff treat you like family. Always pleased with the experience at the dealership. Big thumbs up to all the service staff and mechanics. More

Great service Excellent people, excellent service, kept their scheduled delivery times. Seating was comfortable, the tech supervisors were very professional yet eve Excellent people, excellent service, kept their scheduled delivery times. Seating was comfortable, the tech supervisors were very professional yet everyone remembered that we all could use a friendly grin occasionally. More

Silver lone star lining Had great experience with salesman Andrew at Taylor Maxwell answered all questions ,courteous,attentive and efficient.Got the Lonestar Ram that I want Had great experience with salesman Andrew at Taylor Maxwell answered all questions ,courteous,attentive and efficient.Got the Lonestar Ram that I wanted for great price and fair value for my trade in .Would reccomend to anyone shopping for a solid beautiful truck! JSM MD More

Fantastic Darin Schilling is the best service manager and truly represent the Dodge product line. Go to Nyle Maxwell if you want fantastic service on any vehicl Darin Schilling is the best service manager and truly represent the Dodge product line. Go to Nyle Maxwell if you want fantastic service on any vehicle. More

liars and cheats I went to purchase a new car. I had talked to the dealer in Mississippi about the kind of vehicle I might want, and I had a certain amount of cash av I went to purchase a new car. I had talked to the dealer in Mississippi about the kind of vehicle I might want, and I had a certain amount of cash available for this. My other car was starting to cause some issues. I deal with a great many elderly and children, so the one feature I wanted was a full size spare. My old car would not fit the full sized spare in the original well, so I purchased one anyway, and then I always had a bubble in the trunk. I did not want that again, so I wanted a vehicle with a full sized spare. I did not want to get caught between here and El Paso with no tire and only the donought. My friend, Bob DeClerk, went with me to look at Nyles Maxwell. We wandered around, and finally Ken Jones came out to help us. I explained that the full sized spare would be the one thing that was non negotiable in this vehicle. NO car without a full sized spare would be purchased. It was a mantra. We looked at several vehicles, and we would always return to that question. No full spare, move on. I wound up in a Dodge Journey, a vehicle I was guaranteed would have a full sized spare. I took possession of the vehicle on October 26, 2017. December 31, 2017 found me with a flat tire, a screw had invaded the tire on the rear passenger wheel. Once the tire was changed, I took the car to Firestone to get it repaired. I discovered in the changing of the tire that the spare was not full sized but a donought. What? I called Nyles Maxwell on January 2, 2018, and the informed me that they would not give me a spare. They only promised the car would hold the full sized spare, but they did not promise it would have it. Did I want to order it. I had just had a post chemo treatment, and my friend Barbara was here when they called, so she heard that part of the conversation. (speaker phone) I did not want to order one from them since I felt they had been a little less than honest about it, so I called Covert Dodge on Wednesday, and they said they had the tire in. I made an appointment for Thursday morning between jobs, and Bill Schie (spelling?) came to get me about 30 minutes in to my visit, and he told me there was a problem. He took me back to the shop and showed me that a full sized spare would hit the exhaust pipe and burn a hole in the tire from where the spare fits. My heart plummeted. I felt robbed, duped, lied to, etc…. I am a widow, working hard, living on a fixed income, and I paid cash for this transaction in good faith. If this is how Nyles Maxwell treats their customers, then they should not be allowed to be in business. There was never any misunderstanding about what I wanted. More

Misleading sales pitch/ bad attitude when requesting help I just leased a new 2017 RAM 1500 Lone Star Silver at this Dealership, basically replacing my 2015 RAM 1500 EcoDiesel Lone Star. The sales rep assured I just leased a new 2017 RAM 1500 Lone Star Silver at this Dealership, basically replacing my 2015 RAM 1500 EcoDiesel Lone Star. The sales rep assured me that the new truck would have everything my old truck had PLUS some additional upgrades, mainly due to the "Silver" in the model name. My old truck has the Lone Star package with Satellite radio, Navigation, Backup Camera, Parking sensors etc.. As it turns out, the new truck does not have it's Navigation activated - a feature which was a standard component of my EcoDiesel. Upon requesting that they activate it - to deliver the deal as promised - the sales rep boldly informed me I'd have to pay the $595 activation fee to get it done - and that he really doesn't appreciate unhappy customers contacting him about their gripes. When I asked him to take the vehicle back due to this, his answer was: "Well, it's a financed deal. I guess you can take it up with the bank". My advise: Avoid this dealership at all cost! "The Original Nyle Maxwell"...... More