
Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Austin, TX
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452 Reviews of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Bought a new jeep here. They recommended the tint shop and a nice gentlemen named Carlos. He said the tint was 100% warrantied. I said okay great. After going through the op They recommended the tint shop and a nice gentlemen named Carlos. He said the tint was 100% warrantied. I said okay great. After going through the options I said I would like limo type darkness in the rear. He said okay your glass is smoked already, so if I put 30% across all the windows that should come close to doing it. I got the vehicle back and realized it really wasn't that much darker. He said to redo it he would have to charge me the cost of labor and materials. So I just decided to accept it Fast forward a year later my window received a crack in it. I was recommended to keep the warranty which repairs tires, windows, paint damage , key fobs etc... I received a crack in the window. They sent someone out but the gentlemen told me it can't be repaired and needs a replacement. I called Carlos to ask him about the warranty. He said no that's only for defective film itself. But the the warranty doesn't cover a replacement or damage caused by other things. So basically I over paid for a tiny job, also over paid for a warranty service that doesn't cover anything. I would avoid at all costs. The hidden world's to get a sale. More
I just bought my 4th new vehicle from Nyle Maxwell CDJR in Austin, Texas, last Friday. They went out of their way to earn my business on a highly sought-after RHO. It was a pleasure doing business with the in Austin, Texas, last Friday. They went out of their way to earn my business on a highly sought-after RHO. It was a pleasure doing business with the folks there, where everyone from my salesman, the new car director, to the general manager, and even my F&I representative, were all folks that I had worked with before on prior deals. That says a lot about the dealership right there in and of itself, at Nyle Maxwell Austin. They were patient with me when I negotiated my trade into the deal, and I drove away in my new RHO very satisfied with the deal I received. Plus, the dealership prides itself in not resorting to the games of additional dealer markup, or ADM, that so many other dealers have gone to nowadays. They believe in honest, transparent pricing, and I as a consumer, really appreciate that. More
The dealership is very clean. The staff is friendly. And there are many vehicles to choose from. I had a conversation with Warren the salesman. We talked about the vehicle I was i The staff is friendly. And there are many vehicles to choose from. I had a conversation with Warren the salesman. We talked about the vehicle I was interested in and the budget I could work with. Warren showed me the vehicles that would work for me. After looking at a few, I was sold on the black Grand Cherokee beauty. Working with Ray in the finance department was quick and easy, More
Brandon was very good to work with and went out of his way to make sure that we got everything that we wanted. It was awesome. The whole team was awesome. They delivered our car and the people that delive way to make sure that we got everything that we wanted. It was awesome. The whole team was awesome. They delivered our car and the people that delivered. It were very awesome. More
I just purchased a new jeep Cherokee from Nyle Maxwell and I can say that our salesman Obi made it the easiest and most satisfying experience l ever had. Our salesman Obi was so knowledgeable and great e and I can say that our salesman Obi made it the easiest and most satisfying experience l ever had. Our salesman Obi was so knowledgeable and great explaining all the details about the vehicle I bought. Thank You Very Much More
Since it was an air bag safety recall, I hope I never have to find out if they did a good job. 😀 The service personnel were very professional and pleasant to work with. I would recommend Nyle Maxwell have to find out if they did a good job. 😀 The service personnel were very professional and pleasant to work with. I would recommend Nyle Maxwell. More
We bought a new Ram 4x4 from them. After sale support is zero. Had it in 3 times for rear differential problems. First time said we had a bad batch of fluid so replaced fluids. Not lon After sale support is zero. Had it in 3 times for rear differential problems. First time said we had a bad batch of fluid so replaced fluids. Not long after, same grinding so brought it back. They found metal shavings in the differential fluid so replaced gears and fluids. Grinding returned. Now the discover water in the fluid so tell us it won’t be covered under warranty. We bought a new boat and told them we used the public paved boat ramp to launch our pontoon. Maybe had truck in 4” of water to launch. Seriously, you can’t get this truck in 4 INCHES of water? That’s what they told us. Very next day, truck started grinding again. Took it and traded it in at another dealership. Something is seriously just defective with this vehicle and they would not be responsible and stand behind their vehicles. Because of the truck being new, we were upside down on the trade in by a lot. If they would have been fair and ethical, they would have made this right. This dealership does not stand up to their promises and absolutely will not treat customers in a fair and ethical manner. Go somewhere else!! More
We walked in and from start to finish we were VERY WELL taken care of and left the dealership with a big smile. Thank you Obi for making the purchasing of a car so seamless and easy 🙏🏾 taken care of and left the dealership with a big smile. Thank you Obi for making the purchasing of a car so seamless and easy 🙏🏾 More