Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

I tried to handle this issue in private but the service managers actions were so inappropriate that I decided to post this publically. I dropped off my 2024 Jeep with several issues. My windshield wash managers actions were so inappropriate that I decided to post this publically. I dropped off my 2024 Jeep with several issues. My windshield washer jets were not working, I had an intermittent check engine light on, my car smelled like it was burning oil and coolant, and my transmission was making weird noises. The car was returned to me with the check engine light still intermittently coming on and my washer fluid is now squirting inside the passenger compartment. My transmission is still making weird noises. Basically my car was returned to me in worse condition than when I dropped it off. When I dropped the vehicle back off for another repair attempt I was told by Louis, the service manager, that I was not allowed to service my jeep at Maxwell any more. He said this was because I was deceptive in a survey response and I concealed damage. This is absolutely a lie. I called soon after the vehicle was picked up and informed the dealership that I was still having the same issues. I even stopped by the dealership again so they could look at the check engine light and capture the codes. Which they did, and yet I get accused of lying on a survey. My repairs were not completed so I said that on the survey…. Louis said this was deceptive. The manager chewed me out in front of my daughter and other customers. He said I was hiding damage to my vehicle which is a lie. I pointed out the damage and even talked to their service advisor about body shop repair. I gave a completely honest survey and was accused of being deceptive and hiding damage. More

Great with customers upfront with pricing good communication, would recommend to others about buying there next vehicle with Nyle Maxwell communication, would recommend to others about buying there next vehicle with Nyle Maxwell More

Very knowledgeable, no pressure. Enjoyed meeting him. Great experience.He was a personable and respectful fellow. Enjoyed meeting him. Great experience.He was a personable and respectful fellow. More

I cannot say enough great things about this dealership and my experience with Kishion! Long story short I had been searching extensively for a new truck, dealt with other dealerships, went through the u and my experience with Kishion! Long story short I had been searching extensively for a new truck, dealt with other dealerships, went through the usual back and forth calling out shady numbers and surprise add-ons but not here. Not with Kishion. From the beginning Kishion was as transparent as you could ever hope for in a salesperson at a dealership. There was no pushiness from him, no mind games, just up front honesty and a willingness to work with me to create the best deal possible. Not once during our interactions and sale did I ever feel doubt about signing off on the final contract. Everything was great from start to finish. If you’re in the market for a new vehicle, make sure you’re working with Kishion. More

This dealership and staff are the best! They make purchasing a vehicle very easy. I highly recommend Nyle Maxwell Supercenter! They make purchasing a vehicle very easy. I highly recommend Nyle Maxwell Supercenter! More

Gorge was amazing with helping me get the truck and showing me all the features it had, and Donna was amazing too quick and easy on the sell. showing me all the features it had, and Donna was amazing too quick and easy on the sell. More

Robbie Knox was very professional and helpful in deciding on the best service for our Jeep. We will be back for the next service. on the best service for our Jeep. We will be back for the next service. More

To this day, this has been the best experience I’ve ever had at a car dealership. I went in to buy my truck and found the best customer service, the best prices, and great deals here. Marcos Palomares assis had at a car dealership. I went in to buy my truck and found the best customer service, the best prices, and great deals here. Marcos Palomares assisted my family and me, and his service was outstanding. He speaks both English and Spanish, which helped us a lot. Honestly, because of the experience we had, I highly recommend this place without hesitation. I hope they continue providing the same excellent service so I can remain their customer for years to come. More

It was a great experience working with Fernando, he explained very nicely and answered all my questions. He went above and beyond to make sure customer satisfaction. explained very nicely and answered all my questions. He went above and beyond to make sure customer satisfaction. More

Very honest, and pleasant people to deal with. They have definitely earned my business, and would recommend them to anyone. They have definitely earned my business, and would recommend them to anyone. More