Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Friendly people who truly try and help the customer. Service was top notch and professional. Service was top notch and professional. More

Everyone at the dealership was helpful and did everything to make the process as easy as they could to make the process as easy as they could More

Hannah was the best! She made sure everything went smooth and understandable. I would strongly recommend Hannah for your next purchase. She made sure everything went smooth and understandable. I would strongly recommend Hannah for your next purchase. More

They were really nice and were so quick to offer us some assistance. They listened to what I wanted and gave me the best deal possible assistance. They listened to what I wanted and gave me the best deal possible More

My car salesman was great, and took my needs in great consideration. Salesman fuetoes, Stephen was a five star. Thanks consideration. Salesman fuetoes, Stephen was a five star. Thanks More

This is my 3rd vehicle purchased from Nyle Maxwell, I keep coming back because the vehicles are great and the process is easy. This time I worked with Warren and everything was seamless as always. Thanks keep coming back because the vehicles are great and the process is easy. This time I worked with Warren and everything was seamless as always. Thanks again for the great work. More

Horrible service and my car is still not fixed after 3 visits. The lift gate would not close and the battery died. Service transmission light was on as well. They told us they replace both batteries and f visits. The lift gate would not close and the battery died. Service transmission light was on as well. They told us they replace both batteries and fixed the problem. Got the car home and the lift gate still would not close and battery died over night again. Service transmission light was back on as well. After the second drop off we went to pick up the car and tested the lift gate before leaving the service center. IT WOULD NOT CLOSE! They kept the car for another week and said it was fixed. The lift gate was finally fixed when we picked up the last time but we didn't even make it home before the service transmission light came on again. We have now been waiting a week for someone to call us back to take the vehicle in AGAIN. I called myself and asked for a supervisor. Of course no one could find one and I'm being told that the transmission guy (guess they only have one) is out for 2 weeks. Also can't get a loaner for at least a month cause they are booked up. Horrible service and the reps don't seem to care either. Do NOT go here if your vehicle needs service and you actually want something done. More

Always great service as usual. Easy to get the vehicle in and out and timely response from the dealer Easy to get the vehicle in and out and timely response from the dealer More

I bought my car in Austin but was having it serviced at Nyle Maxwell SuperCenter because they were closer, but I won't be making that mistake again! Less than two weeks ago, I was having electrical issues Nyle Maxwell SuperCenter because they were closer, but I won't be making that mistake again! Less than two weeks ago, I was having electrical issues that needed repair. While they had it, they were NEVER able to provide me a loaner. I was able to overlook it since I was able to borrow my brother's car, but they should have had a car for me per my warranty. Anyway, fast forward to less than two weeks later and the same electrical issue is happening again. What they claimed they fixed by performing an update didn't actually fix the issue! So I, again, had my car towed to them and told them I NEEDED a loaner this time. A service agent called me and said they'd have a loaner ready to me by noon IF I completed the survey they sent from the last service. I thought it was weird that my loaner was contingent on this, but I needed a vehicle so I played along. But I wasn't going to lie... I gave an honest review that wasn't 100% in their favor and this is the response I got: "The survey was filled out with 9's and some no's......ended up being a score of 757/1000 for us. I spoke with my GM and he said we will still get you a three-row vehicle, but we won't have one by noon. We might have one later today, possibly tomorrow. -- Erik Jorgensen" I can't believe they bribe customers for reviews. It's sad and pathetic and completely childish! More